Coverage across Orkney, Shetland and the Western Isles
Not every part of Orkney, Shetland and the Western Isles is easy to reach, and some sites need planning around access, parking or opening hours. We take that into account when arranging automatic door servicing, and the engineer, working under our management, arrives with what the job is likely to need. The towns below, 4 in all, each have their own page, but any address in the area can be covered.
Towns listed in Orkney, Shetland and the Western Isles: Stornoway, Kirkwall, Lerwick, Stromness.
What to think about for automatic door servicing in Orkney, Shetland and the Western Isles
- Schools and colleges in Orkney, Shetland and the Western Isles often prefer servicing during holidays or after hours. Plan visits early in the year so they fall when the buildings are quiet.
- Doors on escape routes need their break-out or power-failure opening tested at every service. Tell us which doors serve escape routes so the engineer checks the right functions.
- Older doors in Orkney, Shetland and the Western Isles may need parts replaced more often as they age. A service history that tracks wear helps you budget for repairs or a new drive unit before a breakdown.
- Exposed entrances collect grit, leaves and rain. Weather-facing doors benefit from extra attention to the floor guide, brush strips and sensor settings at each service.
- Doors on busy high streets in Orkney, Shetland and the Western Isles can cycle hundreds of times a day. Heavy use wears belts, rollers and floor guides faster, so these doors usually need more frequent visits.
Automatic door servicing in Orkney, Shetland and the Western Isles: guide prices
The visit price is agreed in writing before an engineer attends; parts and any further work are quoted before they are done. For island addresses, travel is included in the agreed visit price. Guide price: from £145 ex VAT (£174 inc VAT).
| Item | Guide price | Notes |
|---|---|---|
| Single service visit, first door on site | £145 – £245 | checks, adjustment and service record, ex VAT; homes £174 – £294 inc VAT |
| Each additional door on the same visit | £60 – £120 | ex VAT; homes £72 – £144 inc VAT |
| Service contract, one visit a year | £145 – £245 | first door, per year, visit booked in advance at a fixed price, ex VAT; homes £174 – £294 inc VAT |
| Service contract, two visits a year | £270 – £460 | first door, per year, ex VAT; additional doors at the per-visit rate above; homes £324 – £552 inc VAT |
No law sets a fixed service interval. We recommend a safety check by a trained engineer at least once a year, and more frequent visits for busy doors. Repairs found during a service are quoted before they are done.
Standards and rules in Scotland
Workplace law (the Workplace (Health, Safety and Welfare) Regulations 1992) expects powered doors to have suitable and effective features to stop them trapping anyone and, where needed for safety, to open by hand unless they open automatically if the power fails. Doors at work must also be kept in efficient working order under a suitable system of maintenance. HSE guidance on those regulations says the frequency of maintenance depends on the equipment and the manufacturer’s information.
No law sets a fixed service interval. We recommend that a trained engineer checks the safety functions at least once a year, with service intervals set by the manufacturer’s instructions and how heavily the door is used, and that someone on site carries out simple regular checks and keeps a record.
BS EN 16005 is the current standard for the safety in use of powered pedestrian doors, and BS 7036-0:2014 is the British code of practice for risk assessment and risk reduction used alongside it. Standards are not law in themselves, but they are the recognised benchmark for showing an automatic door is safe to use, and we set up, test and document doors with reference to them. Standards are not retrospective, so an older door does not become unlawful when a standard is updated; a site-specific risk assessment shows whether any upgrades are sensible.
How it works
- Report the fault or service. Let us know whether the door has failed, is behaving oddly or is simply due a service or safety inspection. A short video of the problem helps the engineer prepare for the visit.
- Agree the price first. Before anyone travels to Orkney, Shetland and the Western Isles, the visit price is set out in writing. It is based on the door type, the work requested and the location, so you know the cost in advance.
- Diagnose, repair, test. On site, the engineer finds the cause and puts it right where the parts are to hand, or completes the planned service. Sensors, safety functions and emergency behaviour are checked before the door returns to use.
- Paperwork and next steps. A written record of the visit is left with you or sent afterwards. If parts must be ordered or more work is advisable, it is quoted separately and only goes ahead once you accept.
Ask for a servicing price for your doors in Orkney, Shetland and the Western Isles. Tell us how many doors you have and how busy they are, and we will confirm the visit cost in writing.
Automatic door servicing in Orkney, Shetland and the Western Isles: questions
Do you service revolving and folding doors in Orkney, Shetland and the Western Isles?
Yes, as well as sliding and swing doors. Revolving and folding doors have more moving parts and extra safety devices, so their services take longer and are priced accordingly. The checklist used for each door type is set out in its service report.
What price range should I expect for automatic door servicing in Orkney, Shetland and the Western Isles?
Our guide starts from £145 excluding VAT (per visit, first door), the same guide price we use across the UK. For homes that is from £174 including VAT. We agree the visit price in writing before an engineer attends in Orkney, Shetland and the Western Isles, and quote any parts or further work before doing them. The price guide lists typical repair and service costs.
How often should doors in Orkney, Shetland and the Western Isles be serviced?
There is no fixed legal interval. We recommend a trained engineer checks the safety functions at least once a year, with the interval set by the manufacturer's instructions and how heavily the door is used. Busy entrances, such as shops and surgeries, are often serviced every six months.
Can you service doors in Orkney, Shetland and the Western Isles outside opening hours?
Visits early in the morning, in the evening or at weekends can often be arranged where the building needs it, although they may be priced differently. Tell us your opening hours and busiest times when you book, and the visit price we agree will reflect the time slot.
Do you cover island addresses for automatic door servicing in Scotland?
Yes, by arrangement. For island addresses, travel is included in the agreed visit price, and visits are planned around ferry timings. Because a missing part can mean another crossing, photos and door details sent in advance help the engineer bring what is likely to be needed on the first trip.
What should I tell you when reporting a fault in Orkney, Shetland and the Western Isles?
The address, the type of door, what it is doing or not doing, when the problem started and whether it is safe to use. A photo of the operator label showing the make, and a short video of the fault, help a great deal. With that, we can agree the visit price in writing and send an engineer with the right parts where possible.
Is a building warrant needed for a new automatic entrance in Orkney, Shetland and the Western Isles?
Often, yes. Most building work in Scotland needs a building warrant before it starts, and the non-domestic Technical Handbook sets out what an accessible entrance should provide, including a clear opening of at least 800 mm. We tell you at the survey if your job is likely to need one.