Coverage across Greater London
For automatic door servicing anywhere in Greater London, you deal with one contracting party and one written price. We organise the visit, brief the engineer, who works under our management, and keep the paperwork together afterwards. Below you will find the towns we list in this part of England, 77 in all; if your address sits outside them, the arrangements are exactly the same.
Towns listed in Greater London: Croydon, Hackney, Harrow, Kensington, Camden Town, Canary Wharf, Islington, Bromley, Westminster, Barnet, Orpington, Finchley, Wembley, Willesden, Tottenham, Wandsworth, Enfield, Ilford, Hayes, Wimbledon, Ealing, Barking, Walthamstow, Battersea, Whitechapel, Fulham, Woolwich, Sutton, Edmonton, Hammersmith, Edgware, Kingston upon Thames, Streatham, Romford, Chelsea, Kilburn, Putney, Twickenham, Hounslow, Eltham, Hornchurch, Peckham, Acton, Southall, Ruislip, Beckenham, Surbiton, Richmond, Chiswick, Canning Town, Brixton, Sidcup, Tooting, Chingford, Clapham, East Ham, Bexleyheath, Mitcham, Holloway, Thamesmead, Catford, Greenford, Uxbridge, Leytonstone, Greenwich, Shepherd's Bush, Stratford, Purley, Lewisham, Erith, Carshalton, Feltham, Wood Green, Dagenham, Morden, Welling, the City of London.
What to think about for automatic door servicing in Greater London
- A logbook kept near the door, or a shared digital folder, makes it simple to show service history in Greater London when an insurer, landlord or inspector asks for it.
- Doors on busy high streets in Greater London can cycle hundreds of times a day. Heavy use wears belts, rollers and floor guides faster, so these doors usually need more frequent visits.
- Business parks and retail parks in Greater London may have doors owned by the landlord and doors leased with the unit. Check who is responsible for servicing each door before booking.
- Older doors in Greater London may need parts replaced more often as they age. A service history that tracks wear helps you budget for repairs or a new drive unit before a breakdown.
- Floors matter. Uneven, worn or newly laid floor finishes can affect floor guides and sensor detection, so mention any recent floor work before the service.
Automatic door servicing in Greater London: guide prices
The visit price is agreed in writing before an engineer attends; parts and any further work are quoted before they are done. Guide price: from £145 ex VAT (£174 inc VAT).
| Item | Guide price | Notes |
|---|---|---|
| Single service visit, first door on site | £145 – £245 | checks, adjustment and service record, ex VAT; homes £174 – £294 inc VAT |
| Each additional door on the same visit | £60 – £120 | ex VAT; homes £72 – £144 inc VAT |
| Service contract, one visit a year | £145 – £245 | first door, per year, visit booked in advance at a fixed price, ex VAT; homes £174 – £294 inc VAT |
| Service contract, two visits a year | £270 – £460 | first door, per year, ex VAT; additional doors at the per-visit rate above; homes £324 – £552 inc VAT |
No law sets a fixed service interval. We recommend a safety check by a trained engineer at least once a year, and more frequent visits for busy doors. Repairs found during a service are quoted before they are done.
Standards and rules in England
Workplace law (the Workplace (Health, Safety and Welfare) Regulations 1992) expects powered doors to have suitable and effective features to stop them trapping anyone and, where needed for safety, to open by hand unless they open automatically if the power fails. Doors at work must also be kept in efficient working order under a suitable system of maintenance. HSE guidance on those regulations says the frequency of maintenance depends on the equipment and the manufacturer’s information.
No law sets a fixed service interval. We recommend that a trained engineer checks the safety functions at least once a year, with service intervals set by the manufacturer’s instructions and how heavily the door is used, and that someone on site carries out simple regular checks and keeps a record.
BS EN 16005 is the current standard for the safety in use of powered pedestrian doors, and BS 7036-0:2014 is the British code of practice for risk assessment and risk reduction used alongside it. Standards are not law in themselves, but they are the recognised benchmark for showing an automatic door is safe to use, and we set up, test and document doors with reference to them. Standards are not retrospective, so an older door does not become unlawful when a standard is updated; a site-specific risk assessment shows whether any upgrades are sensible.
How it works
- Share the details. Send the address in Greater London, the door type and make if you know it, and a description or video of the problem. For servicing, tell us how many doors there are and how busy each one is.
- Price confirmed in writing. We agree the visit price in writing before an engineer attends. Some straightforward repairs can be priced in full from photos and the make and model of the door.
- Diagnosis and repair. A specialist engineer attends on the agreed date, finds the cause, repairs or services the door, and tests its operation, sensors and safety functions with reference to BS EN 16005.
- Written record. Each visit ends with a written record for your files. Anything still outstanding, such as parts on order or recommended upgrades, is quoted before any further work is done.
Keep your maintenance records complete. Arrange planned visits for automatic doors in Greater London, each one priced in advance and documented afterwards.
Automatic door servicing in Greater London: questions
Will servicing help with our insurer or landlord in Greater London?
Many insurers and landlords ask for evidence that automatic doors are maintained. A written service report for each door, kept in a logbook or digital folder, is the usual way to show that. If they ask for a risk assessment against BS EN 16005, a safety inspection can be added.
How are prices worked out for automatic door servicing in Greater London?
Our guide starts from £145 excluding VAT (per visit, first door), the same guide price we use across the UK. For homes that is from £174 including VAT. We agree the visit price in writing before an engineer attends in Greater London, and quote any parts or further work before doing them. The price guide lists typical repair and service costs.
Can you service doors in Greater London outside opening hours?
Visits early in the morning, in the evening or at weekends can often be arranged where the building needs it, although they may be priced differently. Tell us your opening hours and busiest times when you book, and the visit price we agree will reflect the time slot.
Do you service automatic doors in Greater London?
Yes. Planned service visits in Greater London are carried out by automatic door specialists who work under our management, with us as your contracting party. They service sliding, swing, folding and revolving doors from most makers. The cost of each visit is confirmed in writing before it is booked, and you receive a service report afterwards.
How soon can an engineer get to Greater London?
We do not promise response times. When you book, we give you the earliest date we can offer and confirm it once the price is agreed. If the door is unsafe in the meantime, it is usually best to switch it off or set it to a safe mode, put up a sign and keep people clear of it.
How is the visit price set for work in Greater London?
We agree the visit price with you in writing before an engineer attends. It is based on the type of door, the work requested and the location. If parts or further work are needed once the engineer has found the cause, those are quoted before they are done, so the cost never moves without your agreement.
Who is responsible for automatic doors on escape routes in Greater London?
Under the Regulatory Reform (Fire Safety) Order 2005 the responsible person for the premises must make sure escape routes work and fire safety equipment is maintained. Automatic doors on an escape route need fail-safe opening or break-out, set by the fire strategy.