Coverage across Surrey
There is no branch to visit in Surrey; instead, specialist engineers working under our management travel to you. That keeps automatic door servicing available across the whole area, including smaller towns and rural addresses. The page for each of the 21 towns we list below sets out nearby places, guide prices and the questions people usually ask.
Towns listed in Surrey: Woking, Guildford, Redhill, Staines-upon-Thames, Leatherhead, Ewell, Farnham, Epsom, Camberley, Egham, Sunbury-on-Thames, Ashford, Walton-on-Thames, Godalming, Reigate, Horley, Caterham, Weybridge, Molesey, Dorking, Haslemere.
What to think about for automatic door servicing in Surrey
- Doors on busy high streets in Surrey can cycle hundreds of times a day. Heavy use wears belts, rollers and floor guides faster, so these doors usually need more frequent visits.
- Care homes and hospitals in Surrey often need visits planned around mealtimes, medication rounds and visiting hours, so the door is not out of use at the busiest times.
- If several buildings share one maintenance budget, a single contract with one price per door and one set of records is easier to manage than booking visits separately.
- Doors on escape routes need their break-out or power-failure opening tested at every service. Tell us which doors serve escape routes so the engineer checks the right functions.
- A logbook kept near the door, or a shared digital folder, makes it simple to show service history in Surrey when an insurer, landlord or inspector asks for it.
Automatic door servicing in Surrey: guide prices
The visit price is agreed in writing before an engineer attends; parts and any further work are quoted before they are done. Guide price: from £145 ex VAT (£174 inc VAT).
| Item | Guide price | Notes |
|---|---|---|
| Single service visit, first door on site | £145 – £245 | checks, adjustment and service record, ex VAT; homes £174 – £294 inc VAT |
| Each additional door on the same visit | £60 – £120 | ex VAT; homes £72 – £144 inc VAT |
| Service contract, one visit a year | £145 – £245 | first door, per year, visit booked in advance at a fixed price, ex VAT; homes £174 – £294 inc VAT |
| Service contract, two visits a year | £270 – £460 | first door, per year, ex VAT; additional doors at the per-visit rate above; homes £324 – £552 inc VAT |
No law sets a fixed service interval. We recommend a safety check by a trained engineer at least once a year, and more frequent visits for busy doors. Repairs found during a service are quoted before they are done.
Standards and rules in England
Workplace law (the Workplace (Health, Safety and Welfare) Regulations 1992) expects powered doors to have suitable and effective features to stop them trapping anyone and, where needed for safety, to open by hand unless they open automatically if the power fails. Doors at work must also be kept in efficient working order under a suitable system of maintenance. HSE guidance on those regulations says the frequency of maintenance depends on the equipment and the manufacturer’s information.
No law sets a fixed service interval. We recommend that a trained engineer checks the safety functions at least once a year, with service intervals set by the manufacturer’s instructions and how heavily the door is used, and that someone on site carries out simple regular checks and keeps a record.
BS EN 16005 is the current standard for the safety in use of powered pedestrian doors, and BS 7036-0:2014 is the British code of practice for risk assessment and risk reduction used alongside it. Standards are not law in themselves, but they are the recognised benchmark for showing an automatic door is safe to use, and we set up, test and document doors with reference to them. Standards are not retrospective, so an older door does not become unlawful when a standard is updated; a site-specific risk assessment shows whether any upgrades are sensible.
How it works
- Report the fault or service. Let us know whether the door has failed, is behaving oddly or is simply due a service or safety inspection. A short video of the problem helps the engineer prepare for the visit.
- Agree the price first. Before anyone travels to Surrey, the visit price is set out in writing. It is based on the door type, the work requested and the location, so you know the cost in advance.
- Diagnose, repair, test. On site, the engineer finds the cause and puts it right where the parts are to hand, or completes the planned service. Sensors, safety functions and emergency behaviour are checked before the door returns to use.
- Paperwork and next steps. A written record of the visit is left with you or sent afterwards. If parts must be ordered or more work is advisable, it is quoted separately and only goes ahead once you accept.
Want every automatic door in Surrey on one service schedule? Send us a list of doors and sites, and we will set out a contract with a price per door.
Automatic door servicing in Surrey: questions
How often should doors in Surrey be serviced?
There is no fixed legal interval. We recommend a trained engineer checks the safety functions at least once a year, with the interval set by the manufacturer's instructions and how heavily the door is used. Busy entrances, such as shops and surgeries, are often serviced every six months.
Can you give me a price for automatic door servicing in Surrey?
Our guide starts from £145 excluding VAT (per visit, first door), the same guide price we use across the UK. For homes that is from £174 including VAT. We agree the visit price in writing before an engineer attends in Surrey, and quote any parts or further work before doing them. The price guide lists typical repair and service costs.
Do you service doors in Surrey that another company installed?
Yes. We service most powered pedestrian doors, whoever fitted them. The first visit records each door's make, model, condition and any concerns, so later reports can be compared. If parts are no longer made for one of your doors, we let you know early so a replacement can be planned.
Will servicing help with our insurer or landlord in Surrey?
Many insurers and landlords ask for evidence that automatic doors are maintained. A written service report for each door, kept in a logbook or digital folder, is the usual way to show that. If they ask for a risk assessment against BS EN 16005, a safety inspection can be added.
Can you take over servicing of doors in Surrey from another company?
Yes. Send us the door details and, if you have them, previous service records or inspection reports. The first visit gives a baseline for each door, and its price is agreed in writing beforehand. From then on, records continue in one consistent format, whichever company looked after the doors before.
Do you offer service contracts in Surrey?
Yes. A service contract sets out how many visits a year each door receives, what each visit includes and the price, all agreed in writing before you sign. Contracts suit sites with several doors or busy entrances, because visits are planned ahead and the records stay in one place. Contract length and notice terms are shown in the agreement.
Which building regulations apply to a new automatic entrance in Surrey?
In England the guidance is Approved Document M (Volume 2) for access, Approved Document B for fire safety and escape routes, and Approved Document K for glazing and powered doors. A new entrance can count as building work, so building control should be involved before it is ordered.