Coverage across Greater London
From large town centres to quiet villages, entrances across Greater London vary a great deal, and the right approach to automatic door repairs varies with them. A surgery door used by patients with walking frames needs different settings from a supermarket entrance, so the engineer looks at the actual door first. The towns we list in this area currently number 77.
Towns listed in Greater London: Croydon, Hackney, Harrow, Kensington, Camden Town, Canary Wharf, Islington, Bromley, Westminster, Barnet, Orpington, Finchley, Wembley, Willesden, Tottenham, Wandsworth, Enfield, Ilford, Hayes, Wimbledon, Ealing, Barking, Walthamstow, Battersea, Whitechapel, Fulham, Woolwich, Sutton, Edmonton, Hammersmith, Edgware, Kingston upon Thames, Streatham, Romford, Chelsea, Kilburn, Putney, Twickenham, Hounslow, Eltham, Hornchurch, Peckham, Acton, Southall, Ruislip, Beckenham, Surbiton, Richmond, Chiswick, Canning Town, Brixton, Sidcup, Tooting, Chingford, Clapham, East Ham, Bexleyheath, Mitcham, Holloway, Thamesmead, Catford, Greenford, Uxbridge, Leytonstone, Greenwich, Shepherd's Bush, Stratford, Purley, Lewisham, Erith, Carshalton, Feltham, Wood Green, Dagenham, Morden, Welling, the City of London.
What to think about for automatic door repairs in Greater London
- Wet and windy weather causes many false openings. Sensors over exposed entrances can react to rain and blowing leaves, and a small change to the detection zone often cures it.
- Shopping parades and business parks in Greater London can have restricted parking or loading. Tell us where an engineer can park and unload tools when you book the visit.
- Grit and stones in the floor guide are a frequent cause of doors sticking or stopping short. Sweeping the threshold and track area regularly prevents many breakdowns.
- Opening hours matter when booking a repair in Greater London. If your premises close early or open late, mention it so the engineer can work while the entrance is quiet.
- For surgeries, clinics and care settings in Greater London, a door that will not open can stop wheelchair users getting in. Plan an alternative accessible entrance and clear signs while the repair is arranged.
Automatic door repairs in Greater London: guide prices
The visit price is agreed in writing before an engineer attends; parts and any further work are quoted before they are done. Guide price: from £95 ex VAT (£114 inc VAT).
| Item | Guide price | Notes |
|---|---|---|
| Repair visit including the first hour, standard hours | £95 – £195 | ex VAT; homes £114 – £234 inc VAT |
| Repair visit, evenings and weekends | £195 – £300 | ex VAT; homes £234 – £360 inc VAT |
| Additional labour | £65 – £95 | per hour, ex VAT; homes £78 – £114 inc VAT |
| Sensor replacement | £195 – £495 | fitted, ex VAT; homes £234 – £594 inc VAT |
| Drive belt replacement | £145 – £345 | fitted, ex VAT; homes £174 – £414 inc VAT |
| Rollers, carriage wheels or floor guides | £195 – £495 | fitted, ex VAT; homes £234 – £594 inc VAT |
| Door off track or realignment | £125 – £345 | ex VAT; homes £150 – £414 inc VAT |
| Controller (control board) replacement | £395 – £895 | fitted, ex VAT; homes £474 – £1,074 inc VAT |
| Motor or gearbox replacement | £695 – £1,395 | fitted, ex VAT; homes £834 – £1,674 inc VAT |
The visit price is agreed in writing before an engineer attends. Parts and further work are quoted before they are done. Prices for faulty parts depend on the make and model of the door.
Standards and rules in England
Workplace law (the Workplace (Health, Safety and Welfare) Regulations 1992) expects powered doors to have suitable and effective features to stop them trapping anyone and, where needed for safety, to open by hand unless they open automatically if the power fails. Doors at work must also be kept in efficient working order under a suitable system of maintenance. HSE guidance on those regulations says the frequency of maintenance depends on the equipment and the manufacturer’s information.
No law sets a fixed service interval. We recommend that a trained engineer checks the safety functions at least once a year, with service intervals set by the manufacturer’s instructions and how heavily the door is used, and that someone on site carries out simple regular checks and keeps a record.
BS EN 16005 is the current standard for the safety in use of powered pedestrian doors, and BS 7036-0:2014 is the British code of practice for risk assessment and risk reduction used alongside it. Standards are not law in themselves, but they are the recognised benchmark for showing an automatic door is safe to use, and we set up, test and document doors with reference to them. Standards are not retrospective, so an older door does not become unlawful when a standard is updated; a site-specific risk assessment shows whether any upgrades are sensible.
How it works
- Tell us what is happening. Describe the fault, or the service or inspection that is due, and send photos of the door and any label on the operator. Include the address in Greater London and how much the site depends on the door.
- Visit price agreed in writing. We confirm the price of the visit in writing before an engineer attends. If the door can be priced from photos and its make and model, we say so at this stage.
- Engineer visit. A specialist engineer working under our management diagnoses the fault or carries out the service, then tests the operation of the door and its safety sensors before leaving the site.
- Findings and follow-up. You receive a written record of what was found and done. Any parts or further work needed are quoted in writing before they go ahead, and nothing is added without your agreement.
Book a repair visit in Greater London with the price settled up front. Parts and any further work are quoted to you before the engineer goes ahead.
Automatic door repairs in Greater London: questions
Do you repair automatic doors in Greater London?
Yes. We take the booking, agree the price and manage the job, and the visit in Greater London is made by a specialist automatic door engineer working under our management. The engineers we send work on sliding, swing, folding and revolving doors from most makers, including doors we did not install. The visit price is confirmed with you in writing before the engineer is booked.
Is there a guide price for automatic door repairs in Greater London?
Our guide starts from £95 excluding VAT (visit including the first hour), the same guide price we use across the UK. For homes that is from £114 including VAT. We agree the visit price in writing before an engineer attends in Greater London, and quote any parts or further work before doing them. The price guide lists typical repair and service costs.
Do engineers carry spare parts for doors in Greater London?
Engineers carry common parts such as sensors, belts and some rollers. Controllers, motors and parts for less common doors are ordered once the fault is confirmed, and delivery is typically 1 to 3 weeks. Knowing the make and model in advance improves the chance of a repair during the first visit.
Can you repair revolving doors in Greater London?
Yes. The engineers we send work on automatic and manual revolving doors as well as sliding and swing doors. Revolving doors have extra safety devices, such as stop buttons and edge sensors, which are all tested after a repair. Parts for some revolving doors take longer to source, so photos of the drive and control panel help us prepare.
How soon can an engineer get to Greater London?
We do not promise response times. When you book, we give you the earliest date we can offer and confirm it once the price is agreed. If the door is unsafe in the meantime, it is usually best to switch it off or set it to a safe mode, put up a sign and keep people clear of it.
Can you price a repair in Greater London from photos?
Sometimes. Clear photos of the door, the operator cover and any label showing the make and model, plus a description of what the door is doing, can let us price a likely repair before a visit. Where the cause is not obvious, we agree a diagnostic visit price in writing first and quote the repair afterwards.
Which building regulations apply to a new automatic entrance in Greater London?
In England the guidance is Approved Document M (Volume 2) for access, Approved Document B for fire safety and escape routes, and Approved Document K for glazing and powered doors. A new entrance can count as building work, so building control should be involved before it is ordered.