Coverage across Aberdeen and Aberdeenshire
There is no branch to visit in Aberdeen and Aberdeenshire; instead, specialist engineers working under our management travel to you. That keeps automatic door repairs available across the whole area, including smaller towns and rural addresses. The page for each of the 7 towns we list below sets out nearby places, guide prices and the questions people usually ask.
Towns listed in Aberdeen and Aberdeenshire: Aberdeen, Peterhead, Inverurie, Fraserburgh, Westhill, Stonehaven, Ellon.
What to think about for automatic door repairs in Aberdeen and Aberdeenshire
- Rule out the simple things. Check whether the door's isolator or fused spur has been switched off, and whether other equipment on the same circuit has also stopped working.
- Grit and stones in the floor guide are a frequent cause of doors sticking or stopping short. Sweeping the threshold and track area regularly prevents many breakdowns.
- For surgeries, clinics and care settings in Aberdeen and Aberdeenshire, a door that will not open can stop wheelchair users getting in. Plan an alternative accessible entrance and clear signs while the repair is arranged.
- Busy high street shops in Aberdeen and Aberdeenshire lose trade quickly when the entrance fails. Keep the programme switch key where staff can find it, so the door can be set to a safe mode while you wait.
- Leisure centres, schools and public buildings in Aberdeen and Aberdeenshire may need a contractor induction or permit before work starts. Send any site rules with your booking so the visit can go ahead first time.
Automatic door repairs in Aberdeen and Aberdeenshire: guide prices
The visit price is agreed in writing before an engineer attends; parts and any further work are quoted before they are done. Guide price: from £95 ex VAT (£114 inc VAT).
| Item | Guide price | Notes |
|---|---|---|
| Repair visit including the first hour, standard hours | £95 – £195 | ex VAT; homes £114 – £234 inc VAT |
| Repair visit, evenings and weekends | £195 – £300 | ex VAT; homes £234 – £360 inc VAT |
| Additional labour | £65 – £95 | per hour, ex VAT; homes £78 – £114 inc VAT |
| Sensor replacement | £195 – £495 | fitted, ex VAT; homes £234 – £594 inc VAT |
| Drive belt replacement | £145 – £345 | fitted, ex VAT; homes £174 – £414 inc VAT |
| Rollers, carriage wheels or floor guides | £195 – £495 | fitted, ex VAT; homes £234 – £594 inc VAT |
| Door off track or realignment | £125 – £345 | ex VAT; homes £150 – £414 inc VAT |
| Controller (control board) replacement | £395 – £895 | fitted, ex VAT; homes £474 – £1,074 inc VAT |
| Motor or gearbox replacement | £695 – £1,395 | fitted, ex VAT; homes £834 – £1,674 inc VAT |
The visit price is agreed in writing before an engineer attends. Parts and further work are quoted before they are done. Prices for faulty parts depend on the make and model of the door.
Standards and rules in Scotland
Workplace law (the Workplace (Health, Safety and Welfare) Regulations 1992) expects powered doors to have suitable and effective features to stop them trapping anyone and, where needed for safety, to open by hand unless they open automatically if the power fails. Doors at work must also be kept in efficient working order under a suitable system of maintenance. HSE guidance on those regulations says the frequency of maintenance depends on the equipment and the manufacturer’s information.
No law sets a fixed service interval. We recommend that a trained engineer checks the safety functions at least once a year, with service intervals set by the manufacturer’s instructions and how heavily the door is used, and that someone on site carries out simple regular checks and keeps a record.
BS EN 16005 is the current standard for the safety in use of powered pedestrian doors, and BS 7036-0:2014 is the British code of practice for risk assessment and risk reduction used alongside it. Standards are not law in themselves, but they are the recognised benchmark for showing an automatic door is safe to use, and we set up, test and document doors with reference to them. Standards are not retrospective, so an older door does not become unlawful when a standard is updated; a site-specific risk assessment shows whether any upgrades are sensible.
How it works
- Report the fault or service. Let us know whether the door has failed, is behaving oddly or is simply due a service or safety inspection. A short video of the problem helps the engineer prepare for the visit.
- Agree the price first. Before anyone travels to Aberdeen and Aberdeenshire, the visit price is set out in writing. It is based on the door type, the work requested and the location, so you know the cost in advance.
- Diagnose, repair, test. On site, the engineer finds the cause and puts it right where the parts are to hand, or completes the planned service. Sensors, safety functions and emergency behaviour are checked before the door returns to use.
- Paperwork and next steps. A written record of the visit is left with you or sent afterwards. If parts must be ordered or more work is advisable, it is quoted separately and only goes ahead once you accept.
Need an automatic door repair in Aberdeen and Aberdeenshire? Call us or use the enquiry form with the symptoms, and the visit cost is agreed with you before anyone travels.
Automatic door repairs in Aberdeen and Aberdeenshire: questions
Do engineers carry spare parts for doors in Aberdeen and Aberdeenshire?
Engineers carry common parts such as sensors, belts and some rollers. Controllers, motors and parts for less common doors are ordered once the fault is confirmed, and delivery is typically 1 to 3 weeks. Knowing the make and model in advance improves the chance of a repair during the first visit.
Can you give me a price for automatic door repairs in Aberdeen and Aberdeenshire?
Our guide starts from £95 excluding VAT (visit including the first hour), the same guide price we use across the UK. For homes that is from £114 including VAT. We agree the visit price in writing before an engineer attends in Aberdeen and Aberdeenshire, and quote any parts or further work before doing them. The price guide lists typical repair and service costs.
Do you keep records of repairs for buildings in Aberdeen and Aberdeenshire?
Yes. Each visit produces a written report of the fault found, the work done and any parts fitted or recommended. Facilities teams can keep these with the door's service records, which helps show the door is being maintained and makes repeat faults easier to trace.
Can you repair revolving doors in Aberdeen and Aberdeenshire?
Yes. The engineers we send work on automatic and manual revolving doors as well as sliding and swing doors. Revolving doors have extra safety devices, such as stop buttons and edge sensors, which are all tested after a repair. Parts for some revolving doors take longer to source, so photos of the drive and control panel help us prepare.
What if a door in Aberdeen and Aberdeenshire is found to be unsafe?
The engineer explains the problem and, where needed, leaves the door in a safe state, for example switched off or set so it cannot trap or strike anyone. You receive a written note of the issue. The repair or upgrade that would put it right is quoted before any further work is carried out.
Can you price a repair in Aberdeen and Aberdeenshire from photos?
Sometimes. Clear photos of the door, the operator cover and any label showing the make and model, plus a description of what the door is doing, can let us price a likely repair before a visit. Where the cause is not obvious, we agree a diagnostic visit price in writing first and quote the repair afterwards.
Who is responsible for automatic doors on escape routes in Aberdeen and Aberdeenshire?
The person responsible for fire safety under the Fire (Scotland) Act 2005 for those premises. Scottish guidance allows automatic doors on escape routes only where they fail safely to outward opening or have a monitored fail-safe system that opens them on power failure, sensor failure and fire alarm.