Coverage across Dundee and Angus
Coverage for automatic door repairs extends across all of Dundee and Angus, including addresses some distance from the towns listed below. We are the contracting party, the engineers work under our management, and the price is agreed in writing first. If your town is not among the 5 we list, contact us anyway; the process and guide prices do not change.
Towns listed in Dundee and Angus: Dundee, Arbroath, Forfar, Montrose, Carnoustie.
What to think about for automatic door repairs in Dundee and Angus
- Glass damage needs prompt action to keep people safe. Switch the door off, keep people back from the broken leaf and tape or board the glass if that can be done safely.
- Rule out the simple things. Check whether the door's isolator or fused spur has been switched off, and whether other equipment on the same circuit has also stopped working.
- Doors knocked by trolleys, pushchairs or deliveries often go out of line. Repeated impacts damage rollers and floor guides, so it helps to know roughly when the fault first appeared.
- Older shopfronts in Dundee and Angus may have automatic doors with discontinued drive units. Ask whether parts are still available before agreeing to a large repair, as a new operator may be better value.
- A door with battery backup may show a fault, or fail to open in a power cut, when its battery is worn out. Batteries are a routine replacement part rather than a major repair.
Automatic door repairs in Dundee and Angus: guide prices
The visit price is agreed in writing before an engineer attends; parts and any further work are quoted before they are done. Guide price: from £95 ex VAT (£114 inc VAT).
| Item | Guide price | Notes |
|---|---|---|
| Repair visit including the first hour, standard hours | £95 – £195 | ex VAT; homes £114 – £234 inc VAT |
| Repair visit, evenings and weekends | £195 – £300 | ex VAT; homes £234 – £360 inc VAT |
| Additional labour | £65 – £95 | per hour, ex VAT; homes £78 – £114 inc VAT |
| Sensor replacement | £195 – £495 | fitted, ex VAT; homes £234 – £594 inc VAT |
| Drive belt replacement | £145 – £345 | fitted, ex VAT; homes £174 – £414 inc VAT |
| Rollers, carriage wheels or floor guides | £195 – £495 | fitted, ex VAT; homes £234 – £594 inc VAT |
| Door off track or realignment | £125 – £345 | ex VAT; homes £150 – £414 inc VAT |
| Controller (control board) replacement | £395 – £895 | fitted, ex VAT; homes £474 – £1,074 inc VAT |
| Motor or gearbox replacement | £695 – £1,395 | fitted, ex VAT; homes £834 – £1,674 inc VAT |
The visit price is agreed in writing before an engineer attends. Parts and further work are quoted before they are done. Prices for faulty parts depend on the make and model of the door.
Standards and rules in Scotland
Workplace law (the Workplace (Health, Safety and Welfare) Regulations 1992) expects powered doors to have suitable and effective features to stop them trapping anyone and, where needed for safety, to open by hand unless they open automatically if the power fails. Doors at work must also be kept in efficient working order under a suitable system of maintenance. HSE guidance on those regulations says the frequency of maintenance depends on the equipment and the manufacturer’s information.
No law sets a fixed service interval. We recommend that a trained engineer checks the safety functions at least once a year, with service intervals set by the manufacturer’s instructions and how heavily the door is used, and that someone on site carries out simple regular checks and keeps a record.
BS EN 16005 is the current standard for the safety in use of powered pedestrian doors, and BS 7036-0:2014 is the British code of practice for risk assessment and risk reduction used alongside it. Standards are not law in themselves, but they are the recognised benchmark for showing an automatic door is safe to use, and we set up, test and document doors with reference to them. Standards are not retrospective, so an older door does not become unlawful when a standard is updated; a site-specific risk assessment shows whether any upgrades are sensible.
How it works
- Report the fault or service. Let us know whether the door has failed, is behaving oddly or is simply due a service or safety inspection. A short video of the problem helps the engineer prepare for the visit.
- Agree the price first. Before anyone travels to Dundee and Angus, the visit price is set out in writing. It is based on the door type, the work requested and the location, so you know the cost in advance.
- Diagnose, repair, test. On site, the engineer finds the cause and puts it right where the parts are to hand, or completes the planned service. Sensors, safety functions and emergency behaviour are checked before the door returns to use.
- Paperwork and next steps. A written record of the visit is left with you or sent afterwards. If parts must be ordered or more work is advisable, it is quoted separately and only goes ahead once you accept.
Need an automatic door repair in Dundee and Angus? Call us or use the enquiry form with the symptoms, and the visit cost is agreed with you before anyone travels.
Automatic door repairs in Dundee and Angus: questions
Do you repair automatic doors in Dundee and Angus?
Yes. We take the booking, agree the price and manage the job, and the visit in Dundee and Angus is made by a specialist automatic door engineer working under our management. The engineers we send work on sliding, swing, folding and revolving doors from most makers, including doors we did not install. The visit price is confirmed with you in writing before the engineer is booked.
What do you charge for automatic door repairs in Dundee and Angus?
Our guide starts from £95 excluding VAT (visit including the first hour), the same guide price we use across the UK. For homes that is from £114 including VAT. We agree the visit price in writing before an engineer attends in Dundee and Angus, and quote any parts or further work before doing them. The price guide lists typical repair and service costs.
Do engineers carry spare parts for doors in Dundee and Angus?
Engineers carry common parts such as sensors, belts and some rollers. Controllers, motors and parts for less common doors are ordered once the fault is confirmed, and delivery is typically 1 to 3 weeks. Knowing the make and model in advance improves the chance of a repair during the first visit.
Can you repair revolving doors in Dundee and Angus?
Yes. The engineers we send work on automatic and manual revolving doors as well as sliding and swing doors. Revolving doors have extra safety devices, such as stop buttons and edge sensors, which are all tested after a repair. Parts for some revolving doors take longer to source, so photos of the drive and control panel help us prepare.
What should I tell you when reporting a fault in Dundee and Angus?
The address, the type of door, what it is doing or not doing, when the problem started and whether it is safe to use. A photo of the operator label showing the make, and a short video of the fault, help a great deal. With that, we can agree the visit price in writing and send an engineer with the right parts where possible.
Can you price a repair in Dundee and Angus from photos?
Sometimes. Clear photos of the door, the operator cover and any label showing the make and model, plus a description of what the door is doing, can let us price a likely repair before a visit. Where the cause is not obvious, we agree a diagnostic visit price in writing first and quote the repair afterwards.
Do businesses in Dundee and Angus have to fit automatic doors?
No law requires automatic doors everywhere. Under the Equality Act 2010 service providers and employers must make reasonable adjustments for disabled people, and Scottish guidance says powered doors improve accessibility at entrances. An automatic door is often the practical answer.