Covering Kensington and nearby
Sites across the SW5, SW7, W8, W10 and W11 postcode districts are visited by specialist automatic door engineers working under our management. They travel to Kensington for automatic door repairs as bookings come in, so dates depend on the diary rather than a fixed local team, and we give you the earliest date we can offer when you book.
Security matters on busy London streets, so entrances in Kensington often need doors that lock firmly at night and work with alarms, shutters or access control. The operator, the locking and any shutter are planned together so they work in the right order.
Nearby towns we also list for automatic door repairs (straight-line distance): Shepherd's Bush (1.3 miles), Chelsea (1.3 miles), Fulham (1.5 miles), Hammersmith (1.7 miles), Battersea (2.4 miles), Westminster (2.4 miles).
What to think about for automatic door repairs in Kensington
- Leisure centres, schools and public buildings in Kensington may need a contractor induction or permit before work starts. Send any site rules with your booking so the visit can go ahead first time.
- A door with battery backup may show a fault, or fail to open in a power cut, when its battery is worn out. Batteries are a routine replacement part rather than a major repair.
- Older shopfronts in Kensington may have automatic doors with discontinued drive units. Ask whether parts are still available before agreeing to a large repair, as a new operator may be better value.
- Glass damage needs prompt action to keep people safe. Switch the door off, keep people back from the broken leaf and tape or board the glass if that can be done safely.
- Wet and windy weather causes many false openings. Sensors over exposed entrances can react to rain and blowing leaves, and a small change to the detection zone often cures it.
Automatic door repairs in Kensington: guide prices
The visit price is agreed in writing before an engineer attends; parts and any further work are quoted before they are done. Guide price: from £95 ex VAT (£114 inc VAT).
| Item | Guide price | Notes |
|---|---|---|
| Repair visit including the first hour, standard hours | £95 – £195 | ex VAT; homes £114 – £234 inc VAT |
| Repair visit, evenings and weekends | £195 – £300 | ex VAT; homes £234 – £360 inc VAT |
| Additional labour | £65 – £95 | per hour, ex VAT; homes £78 – £114 inc VAT |
| Sensor replacement | £195 – £495 | fitted, ex VAT; homes £234 – £594 inc VAT |
| Drive belt replacement | £145 – £345 | fitted, ex VAT; homes £174 – £414 inc VAT |
| Rollers, carriage wheels or floor guides | £195 – £495 | fitted, ex VAT; homes £234 – £594 inc VAT |
| Door off track or realignment | £125 – £345 | ex VAT; homes £150 – £414 inc VAT |
| Controller (control board) replacement | £395 – £895 | fitted, ex VAT; homes £474 – £1,074 inc VAT |
| Motor or gearbox replacement | £695 – £1,395 | fitted, ex VAT; homes £834 – £1,674 inc VAT |
The visit price is agreed in writing before an engineer attends. Parts and further work are quoted before they are done. Prices for faulty parts depend on the make and model of the door.
Standards and rules in England
BS EN 16005 is the current standard for the safety in use of powered pedestrian doors, and BS 7036-0:2014 is the British code of practice for risk assessment and risk reduction used alongside it. Standards are not law in themselves, but they are the recognised benchmark for showing an automatic door is safe to use, and we set up, test and document doors with reference to them. Standards are not retrospective, so an older door does not become unlawful when a standard is updated; a site-specific risk assessment shows whether any upgrades are sensible.
Workplace law (the Workplace (Health, Safety and Welfare) Regulations 1992) expects powered doors to have suitable and effective features to stop them trapping anyone and, where needed for safety, to open by hand unless they open automatically if the power fails. Doors at work must also be kept in efficient working order under a suitable system of maintenance. HSE guidance on those regulations says the frequency of maintenance depends on the equipment and the manufacturer’s information.
How it works
- Share the details. Send the address in Kensington, the door type and make if you know it, and a description or video of the problem. For servicing, tell us how many doors there are and how busy each one is.
- Price confirmed in writing. We agree the visit price in writing before an engineer attends. Some straightforward repairs can be priced in full from photos and the make and model of the door.
- Diagnosis and repair. A specialist engineer attends on the agreed date, finds the cause, repairs or services the door, and tests its operation, sensors and safety functions with reference to BS EN 16005.
- Written record. Each visit ends with a written record for your files. Anything still outstanding, such as parts on order or recommended upgrades, is quoted before any further work is done.
Need an automatic door repair in Kensington? Call us or use the enquiry form with the symptoms, and the visit cost is agreed with you before anyone travels.
Automatic door repairs in Kensington: questions
Do engineers carry spare parts for doors in Kensington?
Engineers carry common parts such as sensors, belts and some rollers. Controllers, motors and parts for less common doors are ordered once the fault is confirmed, and delivery is typically 1 to 3 weeks. Knowing the make and model in advance improves the chance of a repair during the first visit.
What is the guide price for automatic door repairs in Kensington?
Our guide starts from £95 excluding VAT (visit including the first hour), the same guide price we use across the UK. For homes that is from £114 including VAT. We agree the visit price in writing before an engineer attends in Kensington, and quote any parts or further work before doing them. The price guide lists typical repair and service costs.
How soon can an engineer get to my door in Kensington?
That depends on engineer availability around Kensington when you contact us, so we do not promise a time. Tell us whether the door is stuck open, stuck shut or unsafe, and we will tell you the earliest visit we can offer. Meanwhile, set the door to a safe mode and keep people away from the leaves.
Do you repair automatic doors in Kensington?
Yes. We take the booking, agree the price and manage the job, and the visit in Kensington is made by a specialist automatic door engineer working under our management. The engineers we send work on sliding, swing, folding and revolving doors from most makers, including doors we did not install. The visit price is confirmed with you in writing before the engineer is booked.
How soon can an engineer get to Kensington?
We do not promise response times. When you book, we give you the earliest date we can offer and confirm it once the price is agreed. If the door is unsafe in the meantime, it is usually best to switch it off or set it to a safe mode, put up a sign and keep people clear of it.
Do you leave a written record after each visit in Kensington?
Yes. Every visit ends with a written record of what was checked, what was done and anything that still needs attention. For safety inspections you receive a report of the findings and a site-specific risk assessment. Keeping these on file is the usual way to show that a workplace door is maintained and in good working order.
Do businesses in Kensington have to fit automatic doors?
No law says every building must have automatic doors. Under the Equality Act 2010, service providers and employers must make reasonable adjustments for disabled people, and building regulations guidance in England calls for a powered door where an entrance door would otherwise be too heavy to open. An automatic door is often the simplest way to meet both.