Covering Croydon and nearby
Homes, businesses and public buildings throughout the CR0, CR2 and CR7 postcode districts can arrange automatic door repairs with us. We are the contracting party and organise every visit; the engineer, who works under our management, travels in to Croydon for the job rather than working from premises in town.
Frontages in Croydon can be narrow, and many London streets include listed buildings or conservation areas where changes to a shopfront need consent. Slimline operators and folding doors are often the practical options, as is a discreet operator fitted to the existing door.
Nearby towns we also list for automatic door repairs (straight-line distance): Carshalton (3.1 miles), Mitcham (3.2 miles), Purley (3.3 miles), Streatham (3.4 miles), Beckenham (3.7 miles), Tooting (4.0 miles).
What to think about for automatic door repairs in Croydon
- For surgeries, clinics and care settings in Croydon, a door that will not open can stop wheelchair users getting in. Plan an alternative accessible entrance and clear signs while the repair is arranged.
- Opening hours matter when booking a repair in Croydon. If your premises close early or open late, mention it so the engineer can work while the entrance is quiet.
- Leisure centres, schools and public buildings in Croydon may need a contractor induction or permit before work starts. Send any site rules with your booking so the visit can go ahead first time.
- Doors knocked by trolleys, pushchairs or deliveries often go out of line. Repeated impacts damage rollers and floor guides, so it helps to know roughly when the fault first appeared.
- Busy high street shops in Croydon lose trade quickly when the entrance fails. Keep the programme switch key where staff can find it, so the door can be set to a safe mode while you wait.
Automatic door repairs in Croydon: guide prices
The visit price is agreed in writing before an engineer attends; parts and any further work are quoted before they are done. Guide price: from £95 ex VAT (£114 inc VAT).
| Item | Guide price | Notes |
|---|---|---|
| Repair visit including the first hour, standard hours | £95 – £195 | ex VAT; homes £114 – £234 inc VAT |
| Repair visit, evenings and weekends | £195 – £300 | ex VAT; homes £234 – £360 inc VAT |
| Additional labour | £65 – £95 | per hour, ex VAT; homes £78 – £114 inc VAT |
| Sensor replacement | £195 – £495 | fitted, ex VAT; homes £234 – £594 inc VAT |
| Drive belt replacement | £145 – £345 | fitted, ex VAT; homes £174 – £414 inc VAT |
| Rollers, carriage wheels or floor guides | £195 – £495 | fitted, ex VAT; homes £234 – £594 inc VAT |
| Door off track or realignment | £125 – £345 | ex VAT; homes £150 – £414 inc VAT |
| Controller (control board) replacement | £395 – £895 | fitted, ex VAT; homes £474 – £1,074 inc VAT |
| Motor or gearbox replacement | £695 – £1,395 | fitted, ex VAT; homes £834 – £1,674 inc VAT |
The visit price is agreed in writing before an engineer attends. Parts and further work are quoted before they are done. Prices for faulty parts depend on the make and model of the door.
Standards and rules in England
BS EN 16005 is the current standard for the safety in use of powered pedestrian doors, and BS 7036-0:2014 is the British code of practice for risk assessment and risk reduction used alongside it. Standards are not law in themselves, but they are the recognised benchmark for showing an automatic door is safe to use, and we set up, test and document doors with reference to them. Standards are not retrospective, so an older door does not become unlawful when a standard is updated; a site-specific risk assessment shows whether any upgrades are sensible.
No law sets a fixed service interval. We recommend that a trained engineer checks the safety functions at least once a year, with service intervals set by the manufacturer’s instructions and how heavily the door is used, and that someone on site carries out simple regular checks and keeps a record.
How it works
- Make contact. Phone, email or use the form. Tell us the type of door, what it is doing and whether it is safe to use, so the right visit for automatic door repairs can be planned.
- Written visit price. The cost of attending is agreed in writing before the visit is booked. For a planned service or inspection, the price per door and what each visit includes are set out at the same time.
- On-site work. The engineer, working under our management, checks the door from end to end, deals with the fault or the service, and tests every safety function and sensor setting before signing the door off.
- Report and quote. You receive a report of the findings. Where a repair, part or upgrade is recommended, it is quoted in writing so you can decide, and the door is left in a safe state if it cannot be used.
For a written repair price in Croydon, tell us the make of the door, what it is doing and whether it is stuck open, stuck shut or unsafe.
Automatic door repairs in Croydon: questions
Do engineers carry spare parts for doors in Croydon?
Engineers carry common parts such as sensors, belts and some rollers. Controllers, motors and parts for less common doors are ordered once the fault is confirmed, and delivery is typically 1 to 3 weeks. Knowing the make and model in advance improves the chance of a repair during the first visit.
What do you charge for automatic door repairs in Croydon?
Our guide starts from £95 excluding VAT (visit including the first hour), the same guide price we use across the UK. For homes that is from £114 including VAT. We agree the visit price in writing before an engineer attends in Croydon, and quote any parts or further work before doing them. The price guide lists typical repair and service costs.
Can you tell me the cost before visiting my premises in Croydon?
We always confirm the visit price before attending. For some faults, photos of the door and the operator label let us price the repair itself in advance. Where the cause needs testing on site, parts and extra work are quoted after diagnosis and only go ahead if you agree.
What if my door in Croydon cannot be repaired?
If a drive unit is obsolete, or a repair would cost close to a new operator, the engineer explains why. A new drive unit can usually be fitted to the existing frame and leaves, which costs far less than a whole new door. You receive a written quote for that, and whether to go ahead is entirely your choice.
Are parts quoted before they are fitted?
Always. If a repair or service in Croydon needs parts, such as rollers, belts, sensors, a control board or a motor, we quote them in writing first. Some common parts may be on the engineer's van; others are ordered once you accept the quote and fitted on a return visit at a price already agreed.
Can you take over servicing of doors in Croydon from another company?
Yes. Send us the door details and, if you have them, previous service records or inspection reports. The first visit gives a baseline for each door, and its price is agreed in writing beforehand. From then on, records continue in one consistent format, whichever company looked after the doors before.
Who is responsible for automatic doors on escape routes in Croydon?
Under the Regulatory Reform (Fire Safety) Order 2005 the responsible person for the premises must make sure escape routes work and fire safety equipment is maintained. Automatic doors on an escape route need fail-safe opening or break-out, set by the fire strategy.