Coverage across Kent
Not every part of Kent is easy to reach, and some sites need planning around access, parking or opening hours. We take that into account when arranging sensor upgrades and replacement, and the engineer, working under our management, arrives with what the job is likely to need. The towns below, 24 in all, each have their own page, but any address in the area can be covered.
Towns listed in Kent: Maidstone, Gillingham, Chatham, Tunbridge Wells, Folkestone, Margate, Ashford, Canterbury, Sittingbourne, Gravesend, Dartford, Ramsgate, Dover, Tonbridge, Strood, Whitstable, Deal, Sevenoaks, Rochester, Herne Bay, Northfleet, Broadstairs, Faversham, Swanley.
What to think about for sensor upgrades and replacement in Kent
- If several doors at one site have the same old sensor, replacing them together keeps the doors behaving consistently and may reduce the cost per sensor.
- Rain, snow and blowing leaves can trigger radar sensors over exposed doors. Some sensors filter weather better than others, which the engineer weighs up when choosing a replacement.
- Care settings in Kent often need longer hold-open times and wider safety zones for residents who move slowly, use walking frames or pause in the doorway.
- Corridor doors that people walk past rather than through may work better on a touch-free switch than a motion sensor, cutting needless openings and heat loss.
- Sensor changes on escape route doors must never stop the door opening when it needs to. The engineer checks the door's escape mode after any sensor work.
Sensor upgrades and replacement in Kent: guide prices
The visit price is agreed in writing before an engineer attends; parts and any further work are quoted before they are done. Guide price: typically £195 to £495 ex VAT.
| Item | Guide price | Notes |
|---|---|---|
| Add or replace a safety or activation sensor | £195 – £495 | per sensor fitted, ex VAT |
| Touch-free switch or push pad | £145 – £395 | per switch, ex VAT |
| Side-screen or light-curtain protection | from £295 | per door, ex VAT; on survey |
Sensor prices cover the part, fitting and set-up. If a sensor is fitted on a visit of its own, the visit charge (from £95 ex VAT) is added, and we confirm the total in writing before an engineer attends. Each sensor is set up for the door and tested before the engineer leaves.
Standards and rules in England
Workplace law (the Workplace (Health, Safety and Welfare) Regulations 1992) expects powered doors to have suitable and effective features to stop them trapping anyone and, where needed for safety, to open by hand unless they open automatically if the power fails. Doors at work must also be kept in efficient working order under a suitable system of maintenance. HSE guidance on those regulations says the frequency of maintenance depends on the equipment and the manufacturer’s information.
No law sets a fixed service interval. We recommend that a trained engineer checks the safety functions at least once a year, with service intervals set by the manufacturer’s instructions and how heavily the door is used, and that someone on site carries out simple regular checks and keeps a record.
BS EN 16005 is the current standard for the safety in use of powered pedestrian doors, and BS 7036-0:2014 is the British code of practice for risk assessment and risk reduction used alongside it. Standards are not law in themselves, but they are the recognised benchmark for showing an automatic door is safe to use, and we set up, test and document doors with reference to them. Standards are not retrospective, so an older door does not become unlawful when a standard is updated; a site-specific risk assessment shows whether any upgrades are sensible.
How it works
- Share the details. Send the address in Kent, the door type and make if you know it, and a description or video of the problem. For servicing, tell us how many doors there are and how busy each one is.
- Price confirmed in writing. We agree the visit price in writing before an engineer attends. Some straightforward repairs can be priced in full from photos and the make and model of the door.
- Diagnosis and repair. A specialist engineer attends on the agreed date, finds the cause, repairs or services the door, and tests its operation, sensors and safety functions with reference to BS EN 16005.
- Written record. Each visit ends with a written record for your files. Anything still outstanding, such as parts on order or recommended upgrades, is quoted before any further work is done.
For doors that open for passers-by or close too soon in Kent, talk to us about new sensors and detection zones set for your entrance.
Sensor upgrades and replacement in Kent: questions
Can a risk assessment in Kent tell us which sensors we need?
Yes. A safety inspection tests each hazard zone and records where sensor coverage is missing or poor. The report then lists the sensors or light curtains needed, and we can quote those items exactly as listed, or you can pass the report to another competent installer.
What is the guide price for sensor upgrades and replacement in Kent?
Our guide is £195 to £495 excluding VAT (per sensor fitted), the same guide prices we use across the UK. We agree the visit price in writing before an engineer attends in Kent, and quote any parts or further work before doing them. The price guide lists typical repair and service costs.
Do you replace automatic door sensors in Kent?
Yes. Sensor replacement and upgrades in Kent are booked and managed by us and carried out by engineers who specialise in automatic doors. They work on sensors for sliding, swing, folding and revolving doors from most makers. The visit cost is set in writing before they attend, and each new sensor is tested before they leave.
Will new sensors stop false openings at our entrance in Kent?
Usually. Modern sensors can ignore cross traffic and detect only people moving towards the door, and the zone can be narrowed. If the entrance faces a busy street or catches heavy weather, the engineer may suggest a sensor that filters those conditions better.
What happens during a visit in Kent?
The engineer checks how the door is operating, diagnoses the fault or carries out the service, and tests the safety sensors and other functions before leaving. On a service visit that includes cleaning, adjustment and lubrication where needed. Anything that cannot be put right on the visit, or that needs parts, is explained and quoted before further work goes ahead.
What if a door in Kent is found to be unsafe?
The engineer explains the problem and, where needed, leaves the door in a safe state, for example switched off or set so it cannot trap or strike anyone. You receive a written note of the issue. The repair or upgrade that would put it right is quoted before any further work is carried out.
Who is responsible for automatic doors on escape routes in Kent?
Under the Regulatory Reform (Fire Safety) Order 2005 the responsible person for the premises must make sure escape routes work and fire safety equipment is maintained. Automatic doors on an escape route need fail-safe opening or break-out, set by the fire strategy.