Coverage across Devon
Enquiries about automatic door servicing come to us from right across Devon, and each one is handled the same way. Specialist automatic door engineers working under our management travel to the address, and we remain your contracting party throughout. The 9 towns we list below are a starting point, not a boundary: villages, business parks and rural sites in between are covered as well.
Towns listed in Devon: Plymouth, Exeter, Paignton, Torquay, Newton Abbot, Exmouth, Barnstaple, Bideford, Tiverton.
What to think about for automatic door servicing in Devon
- Battery backup units wear out over time. Testing them at each service shows whether the door will still open or close safely in a power cut.
- Keep the programme switch key and any operator access keys on site. Engineers need them to change modes and test the door properly during the visit.
- A logbook kept near the door, or a shared digital folder, makes it simple to show service history in Devon when an insurer, landlord or inspector asks for it.
- Business parks and retail parks in Devon may have doors owned by the landlord and doors leased with the unit. Check who is responsible for servicing each door before booking.
- Older doors in Devon may need parts replaced more often as they age. A service history that tracks wear helps you budget for repairs or a new drive unit before a breakdown.
Automatic door servicing in Devon: guide prices
The visit price is agreed in writing before an engineer attends; parts and any further work are quoted before they are done. Guide price: from £145 ex VAT (£174 inc VAT).
| Item | Guide price | Notes |
|---|---|---|
| Single service visit, first door on site | £145 – £245 | checks, adjustment and service record, ex VAT; homes £174 – £294 inc VAT |
| Each additional door on the same visit | £60 – £120 | ex VAT; homes £72 – £144 inc VAT |
| Service contract, one visit a year | £145 – £245 | first door, per year, visit booked in advance at a fixed price, ex VAT; homes £174 – £294 inc VAT |
| Service contract, two visits a year | £270 – £460 | first door, per year, ex VAT; additional doors at the per-visit rate above; homes £324 – £552 inc VAT |
No law sets a fixed service interval. We recommend a safety check by a trained engineer at least once a year, and more frequent visits for busy doors. Repairs found during a service are quoted before they are done.
Standards and rules in England
Workplace law (the Workplace (Health, Safety and Welfare) Regulations 1992) expects powered doors to have suitable and effective features to stop them trapping anyone and, where needed for safety, to open by hand unless they open automatically if the power fails. Doors at work must also be kept in efficient working order under a suitable system of maintenance. HSE guidance on those regulations says the frequency of maintenance depends on the equipment and the manufacturer’s information.
No law sets a fixed service interval. We recommend that a trained engineer checks the safety functions at least once a year, with service intervals set by the manufacturer’s instructions and how heavily the door is used, and that someone on site carries out simple regular checks and keeps a record.
BS EN 16005 is the current standard for the safety in use of powered pedestrian doors, and BS 7036-0:2014 is the British code of practice for risk assessment and risk reduction used alongside it. Standards are not law in themselves, but they are the recognised benchmark for showing an automatic door is safe to use, and we set up, test and document doors with reference to them. Standards are not retrospective, so an older door does not become unlawful when a standard is updated; a site-specific risk assessment shows whether any upgrades are sensible.
How it works
- Report the fault or service. Let us know whether the door has failed, is behaving oddly or is simply due a service or safety inspection. A short video of the problem helps the engineer prepare for the visit.
- Agree the price first. Before anyone travels to Devon, the visit price is set out in writing. It is based on the door type, the work requested and the location, so you know the cost in advance.
- Diagnose, repair, test. On site, the engineer finds the cause and puts it right where the parts are to hand, or completes the planned service. Sensors, safety functions and emergency behaviour are checked before the door returns to use.
- Paperwork and next steps. A written record of the visit is left with you or sent afterwards. If parts must be ordered or more work is advisable, it is quoted separately and only goes ahead once you accept.
Ask for a servicing price for your doors in Devon. Tell us how many doors you have and how busy they are, and we will confirm the visit cost in writing.
Automatic door servicing in Devon: questions
Will servicing help with our insurer or landlord in Devon?
Many insurers and landlords ask for evidence that automatic doors are maintained. A written service report for each door, kept in a logbook or digital folder, is the usual way to show that. If they ask for a risk assessment against BS EN 16005, a safety inspection can be added.
How much should I budget for automatic door servicing in Devon?
Our guide starts from £145 excluding VAT (per visit, first door), the same guide price we use across the UK. For homes that is from £174 including VAT. We agree the visit price in writing before an engineer attends in Devon, and quote any parts or further work before doing them. The price guide lists typical repair and service costs.
Can you service doors in Devon outside opening hours?
Visits early in the morning, in the evening or at weekends can often be arranged where the building needs it, although they may be priced differently. Tell us your opening hours and busiest times when you book, and the visit price we agree will reflect the time slot.
Do you service automatic doors in Devon?
Yes. Planned service visits in Devon are carried out by automatic door specialists who work under our management, with us as your contracting party. They service sliding, swing, folding and revolving doors from most makers. The cost of each visit is confirmed in writing before it is booked, and you receive a service report afterwards.
Are parts quoted before they are fitted?
Always. If a repair or service in Devon needs parts, such as rollers, belts, sensors, a control board or a motor, we quote them in writing first. Some common parts may be on the engineer's van; others are ordered once you accept the quote and fitted on a return visit at a price already agreed.
How soon can an engineer get to Devon?
We do not promise response times. When you book, we give you the earliest date we can offer and confirm it once the price is agreed. If the door is unsafe in the meantime, it is usually best to switch it off or set it to a safe mode, put up a sign and keep people clear of it.
Who is responsible for automatic doors on escape routes in Devon?
Under the Regulatory Reform (Fire Safety) Order 2005 the responsible person for the premises must make sure escape routes work and fire safety equipment is maintained. Automatic doors on an escape route need fail-safe opening or break-out, set by the fire strategy.