Covering Exeter and nearby
For automatic door servicing, coverage around Exeter is set by postcode and includes the EX1, EX2 and EX4 postcode districts, as well as nearby addresses in Devon. Specialist engineers working under our management attend each site, and the price is agreed in writing beforehand.
Supermarkets and larger stores in and around Exeter often trade long hours, so work on their entrances is usually planned for early mornings or late evenings. Where a store has more than one entrance, keeping one in use while the other is worked on is part of the plan.
Nearby towns we also list for automatic door servicing (straight-line distance): Exmouth (9.2 miles), Tiverton (12.4 miles), Newton Abbot (14.0 miles), Torquay (18.1 miles), Paignton (20.0 miles), Taunton (27.3 miles).
What to think about for automatic door servicing in Exeter
- Floors matter. Uneven, worn or newly laid floor finishes can affect floor guides and sensor detection, so mention any recent floor work before the service.
- Keep the programme switch key and any operator access keys on site. Engineers need them to change modes and test the door properly during the visit.
- Doors on busy high streets in Exeter can cycle hundreds of times a day. Heavy use wears belts, rollers and floor guides faster, so these doors usually need more frequent visits.
- Exposed entrances collect grit, leaves and rain. Weather-facing doors benefit from extra attention to the floor guide, brush strips and sensor settings at each service.
- Older doors in Exeter may need parts replaced more often as they age. A service history that tracks wear helps you budget for repairs or a new drive unit before a breakdown.
Automatic door servicing in Exeter: guide prices
The visit price is agreed in writing before an engineer attends; parts and any further work are quoted before they are done. Guide price: from £145 ex VAT (£174 inc VAT).
| Item | Guide price | Notes |
|---|---|---|
| Single service visit, first door on site | £145 – £245 | checks, adjustment and service record, ex VAT; homes £174 – £294 inc VAT |
| Each additional door on the same visit | £60 – £120 | ex VAT; homes £72 – £144 inc VAT |
| Service contract, one visit a year | £145 – £245 | first door, per year, visit booked in advance at a fixed price, ex VAT; homes £174 – £294 inc VAT |
| Service contract, two visits a year | £270 – £460 | first door, per year, ex VAT; additional doors at the per-visit rate above; homes £324 – £552 inc VAT |
No law sets a fixed service interval. We recommend a safety check by a trained engineer at least once a year, and more frequent visits for busy doors. Repairs found during a service are quoted before they are done.
Standards and rules in England
BS EN 16005 is the current standard for the safety in use of powered pedestrian doors, and BS 7036-0:2014 is the British code of practice for risk assessment and risk reduction used alongside it. Standards are not law in themselves, but they are the recognised benchmark for showing an automatic door is safe to use, and we set up, test and document doors with reference to them. Standards are not retrospective, so an older door does not become unlawful when a standard is updated; a site-specific risk assessment shows whether any upgrades are sensible.
No law sets a fixed service interval. We recommend that a trained engineer checks the safety functions at least once a year, with service intervals set by the manufacturer’s instructions and how heavily the door is used, and that someone on site carries out simple regular checks and keeps a record.
How it works
- Share the details. Send the address in Exeter, the door type and make if you know it, and a description or video of the problem. For servicing, tell us how many doors there are and how busy each one is.
- Price confirmed in writing. We agree the visit price in writing before an engineer attends. Some straightforward repairs can be priced in full from photos and the make and model of the door.
- Diagnosis and repair. A specialist engineer attends on the agreed date, finds the cause, repairs or services the door, and tests its operation, sensors and safety functions with reference to BS EN 16005.
- Written record. Each visit ends with a written record for your files. Anything still outstanding, such as parts on order or recommended upgrades, is quoted before any further work is done.
Want every automatic door in Exeter on one service schedule? Send us a list of doors and sites, and we will set out a contract with a price per door.
Automatic door servicing in Exeter: questions
How often should doors in Exeter be serviced?
There is no fixed legal interval. We recommend a trained engineer checks the safety functions at least once a year, with the interval set by the manufacturer's instructions and how heavily the door is used. Busy entrances, such as shops and surgeries, are often serviced every six months.
What price range should I expect for automatic door servicing in Exeter?
Our guide starts from £145 excluding VAT (per visit, first door), the same guide price we use across the UK. For homes that is from £174 including VAT. We agree the visit price in writing before an engineer attends in Exeter, and quote any parts or further work before doing them. The price guide lists typical repair and service costs.
Do you service revolving and folding doors in Exeter?
Yes, as well as sliding and swing doors. Revolving and folding doors have more moving parts and extra safety devices, so their services take longer and are priced accordingly. The checklist used for each door type is set out in its service report.
Will servicing help with our insurer or landlord in Exeter?
Many insurers and landlords ask for evidence that automatic doors are maintained. A written service report for each door, kept in a logbook or digital folder, is the usual way to show that. If they ask for a risk assessment against BS EN 16005, a safety inspection can be added.
Which makes of automatic door can you work on in Exeter?
Engineers working under our management work on most makes of automatic door, including sliding, swing, folding, telescopic and revolving types. Some older or obsolete operators have limited parts availability. If that applies, we explain the options, which may include a replacement drive unit on the existing frame, and quote them before anything is ordered.
How is the visit price set for work in Exeter?
We agree the visit price with you in writing before an engineer attends. It is based on the type of door, the work requested and the location. If parts or further work are needed once the engineer has found the cause, those are quoted before they are done, so the cost never moves without your agreement.
Who is responsible for automatic doors on escape routes in Exeter?
Under the Regulatory Reform (Fire Safety) Order 2005 the responsible person for the premises must make sure escape routes work and fire safety equipment is maintained. Automatic doors on an escape route need fail-safe opening or break-out, set by the fire strategy.