Covering Dundee and nearby
Sites across the DD1, DD2, DD3 and DD4 postcode districts are visited by specialist automatic door engineers working under our management. They travel to Dundee for automatic door repairs as bookings come in, so dates depend on the diary rather than a fixed local team, and we give you the earliest date we can offer when you book.
Care homes and supported living schemes are spread across Dundee and the surrounding area, and their doors have to balance easy access with resident safety. Slow, gentle operation, hold-open devices linked to the fire alarm and controlled exits are typical requirements.
Nearby towns we also list for automatic door repairs (straight-line distance): Cupar (10.5 miles), Carnoustie (10.5 miles), St Andrews (11.2 miles), Forfar (12.5 miles), Arbroath (16.1 miles), Blairgowrie (16.3 miles).
What to think about for automatic door repairs in Dundee
- Rule out the simple things. Check whether the door's isolator or fused spur has been switched off, and whether other equipment on the same circuit has also stopped working.
- Shopping parades and business parks in Dundee can have restricted parking or loading. Tell us where an engineer can park and unload tools when you book the visit.
- Doors knocked by trolleys, pushchairs or deliveries often go out of line. Repeated impacts damage rollers and floor guides, so it helps to know roughly when the fault first appeared.
- A door with battery backup may show a fault, or fail to open in a power cut, when its battery is worn out. Batteries are a routine replacement part rather than a major repair.
- Opening hours matter when booking a repair in Dundee. If your premises close early or open late, mention it so the engineer can work while the entrance is quiet.
Automatic door repairs in Dundee: guide prices
The visit price is agreed in writing before an engineer attends; parts and any further work are quoted before they are done. Guide price: from £95 ex VAT (£114 inc VAT).
| Item | Guide price | Notes |
|---|---|---|
| Repair visit including the first hour, standard hours | £95 – £195 | ex VAT; homes £114 – £234 inc VAT |
| Repair visit, evenings and weekends | £195 – £300 | ex VAT; homes £234 – £360 inc VAT |
| Additional labour | £65 – £95 | per hour, ex VAT; homes £78 – £114 inc VAT |
| Sensor replacement | £195 – £495 | fitted, ex VAT; homes £234 – £594 inc VAT |
| Drive belt replacement | £145 – £345 | fitted, ex VAT; homes £174 – £414 inc VAT |
| Rollers, carriage wheels or floor guides | £195 – £495 | fitted, ex VAT; homes £234 – £594 inc VAT |
| Door off track or realignment | £125 – £345 | ex VAT; homes £150 – £414 inc VAT |
| Controller (control board) replacement | £395 – £895 | fitted, ex VAT; homes £474 – £1,074 inc VAT |
| Motor or gearbox replacement | £695 – £1,395 | fitted, ex VAT; homes £834 – £1,674 inc VAT |
The visit price is agreed in writing before an engineer attends. Parts and further work are quoted before they are done. Prices for faulty parts depend on the make and model of the door.
Standards and rules in Scotland
No law sets a fixed service interval. We recommend that a trained engineer checks the safety functions at least once a year, with service intervals set by the manufacturer’s instructions and how heavily the door is used, and that someone on site carries out simple regular checks and keeps a record.
BS EN 16005 is the current standard for the safety in use of powered pedestrian doors, and BS 7036-0:2014 is the British code of practice for risk assessment and risk reduction used alongside it. Standards are not law in themselves, but they are the recognised benchmark for showing an automatic door is safe to use, and we set up, test and document doors with reference to them. Standards are not retrospective, so an older door does not become unlawful when a standard is updated; a site-specific risk assessment shows whether any upgrades are sensible.
How it works
- Make contact. Phone, email or use the form. Tell us the type of door, what it is doing and whether it is safe to use, so the right visit for automatic door repairs can be planned.
- Written visit price. The cost of attending is agreed in writing before the visit is booked. For a planned service or inspection, the price per door and what each visit includes are set out at the same time.
- On-site work. The engineer, working under our management, checks the door from end to end, deals with the fault or the service, and tests every safety function and sensor setting before signing the door off.
- Report and quote. You receive a report of the findings. Where a repair, part or upgrade is recommended, it is quoted in writing so you can decide, and the door is left in a safe state if it cannot be used.
Managing doors across several sites in and around Dundee? Send us the list of faults and we will price each visit in writing before booking engineers.
Automatic door repairs in Dundee: questions
What if my door in Dundee cannot be repaired?
If a drive unit is obsolete, or a repair would cost close to a new operator, the engineer explains why. A new drive unit can usually be fitted to the existing frame and leaves, which costs far less than a whole new door. You receive a written quote for that, and whether to go ahead is entirely your choice.
What do you charge for automatic door repairs in Dundee?
Our guide starts from £95 excluding VAT (visit including the first hour), the same guide price we use across the UK. For homes that is from £114 including VAT. We agree the visit price in writing before an engineer attends in Dundee, and quote any parts or further work before doing them. The price guide lists typical repair and service costs.
Can you tell me the cost before visiting my premises in Dundee?
We always confirm the visit price before attending. For some faults, photos of the door and the operator label let us price the repair itself in advance. Where the cause needs testing on site, parts and extra work are quoted after diagnosis and only go ahead if you agree.
Can you repair revolving doors in Dundee?
Yes. The engineers we send work on automatic and manual revolving doors as well as sliding and swing doors. Revolving doors have extra safety devices, such as stop buttons and edge sensors, which are all tested after a repair. Parts for some revolving doors take longer to source, so photos of the drive and control panel help us prepare.
How often should automatic doors in Dundee be serviced?
No law sets a fixed interval. We recommend a trained engineer checks the safety functions at least once a year, with service intervals set by the manufacturer's instructions and how heavily the door is used; busy doors are often serviced more often. Site staff should also carry out simple regular checks and keep a record of them.
Are parts quoted before they are fitted?
Always. If a repair or service in Dundee needs parts, such as rollers, belts, sensors, a control board or a motor, we quote them in writing first. Some common parts may be on the engineer's van; others are ordered once you accept the quote and fitted on a return visit at a price already agreed.
Who is responsible for automatic doors on escape routes in Dundee?
The person responsible for fire safety under the Fire (Scotland) Act 2005 for those premises. Scottish guidance allows automatic doors on escape routes only where they fail safely to outward opening or have a monitored fail-safe system that opens them on power failure, sensor failure and fire alarm.