Coverage across Tyne and Wear
Enquiries about safety inspections and risk assessments come to us from right across Tyne and Wear, and each one is handled the same way. Specialist automatic door engineers working under our management travel to the address, and we remain your contracting party throughout. The 12 towns we list below are a starting point, not a boundary: villages, business parks and rural sites in between are covered as well.
Towns listed in Tyne and Wear: Newcastle upon Tyne, Sunderland, South Shields, Gateshead, Washington, Tynemouth, Wallsend, North Shields, Whitley Bay, Houghton-le-Spring, Jarrow, Hebburn.
What to think about for safety inspections and risk assessments in Tyne and Wear
- Public buildings in Tyne and Wear, such as libraries and leisure centres, often have several doors of different ages. A whole-site inspection puts every door into one ranked report.
- If the use of a building has changed, for example a unit in Tyne and Wear that has become a clinic or a gym, the door's original set-up may no longer suit its users.
- Doors on escape routes must let people out safely during a fire or evacuation. The inspection checks break-out, power-failure opening or manual release, as the fire strategy requires.
- Retail entrances in Tyne and Wear with heavy footfall can have sensors knocked out of alignment over time. The inspection checks that detection still covers the full closing edge.
- Care homes and hospitals in Tyne and Wear have users who move slowly or unpredictably. The inspection pays close attention to sensor coverage and door speeds where frail or confused people pass through.
Safety inspections and risk assessments in Tyne and Wear: guide prices
The visit price is agreed in writing before an engineer attends; parts and any further work are quoted before they are done. Guide price: typically £125 to £250 ex VAT.
| Item | Guide price | Notes |
|---|---|---|
| Safety inspection and risk assessment, existing door | £125 – £250 | per door, written report, ex VAT |
| Inspection added to a service visit | reduced | quoted with the service |
| Upgrades found by the inspection | quoted separately | see safety and compliance upgrades |
The inspection price is agreed in writing before the visit. Any upgrades the report recommends are quoted separately so you can plan them.
Standards and rules in England
Workplace law (the Workplace (Health, Safety and Welfare) Regulations 1992) expects powered doors to have suitable and effective features to stop them trapping anyone and, where needed for safety, to open by hand unless they open automatically if the power fails. Doors at work must also be kept in efficient working order under a suitable system of maintenance. HSE guidance on those regulations says the frequency of maintenance depends on the equipment and the manufacturer’s information.
No law sets a fixed service interval. We recommend that a trained engineer checks the safety functions at least once a year, with service intervals set by the manufacturer’s instructions and how heavily the door is used, and that someone on site carries out simple regular checks and keeps a record.
BS EN 16005 is the current standard for the safety in use of powered pedestrian doors, and BS 7036-0:2014 is the British code of practice for risk assessment and risk reduction used alongside it. Standards are not law in themselves, but they are the recognised benchmark for showing an automatic door is safe to use, and we set up, test and document doors with reference to them. Standards are not retrospective, so an older door does not become unlawful when a standard is updated; a site-specific risk assessment shows whether any upgrades are sensible.
How it works
- Make contact. Phone, email or use the form. Tell us the type of door, what it is doing and whether it is safe to use, so the right visit for safety inspections and risk assessments can be planned.
- Written visit price. The cost of attending is agreed in writing before the visit is booked. For a planned service or inspection, the price per door and what each visit includes are set out at the same time.
- On-site work. The engineer, working under our management, checks the door from end to end, deals with the fault or the service, and tests every safety function and sensor setting before signing the door off.
- Report and quote. You receive a report of the findings. Where a repair, part or upgrade is recommended, it is quoted in writing so you can decide, and the door is left in a safe state if it cannot be used.
Ask for an inspection price for your site in Tyne and Wear. Every door is assessed on its hazard zones, and upgrades are quoted separately if you want them.
Safety inspections and risk assessments in Tyne and Wear: questions
Our insurer in Tyne and Wear has asked for a risk assessment. Is this what they mean?
Most likely. Insurers usually want a documented, site-specific risk assessment of the door by a competent person, along with service records. Check their exact wording and send it to us. Our report covers the door's hazard zones, test results and recommended actions, which is what most insurers expect to see.
What price range should I expect for safety inspections and risk assessments in Tyne and Wear?
Our guide is £125 to £250 excluding VAT (per door), the same guide prices we use across the UK. We agree the visit price in writing before an engineer attends in Tyne and Wear, and quote any parts or further work before doing them. The price guide lists typical repair and service costs.
What if a door in Tyne and Wear is found to be unsafe?
The engineer explains the problem before leaving and may recommend switching the door to a safer mode until it is fixed. High-priority findings are flagged at the top of the report. We can quote the repair or upgrade straight away, or you can arrange it with another competent installer.
Can you inspect all the doors on our site in Tyne and Wear in one visit?
Usually, yes. A whole-site inspection covers every automatic door in one visit and one report, with each door's findings ranked so you can compare priorities across the site. Larger sites may need more than one day, which we agree with you when the inspection is priced.
What if a door in Tyne and Wear is found to be unsafe?
The engineer explains the problem and, where needed, leaves the door in a safe state, for example switched off or set so it cannot trap or strike anyone. You receive a written note of the issue. The repair or upgrade that would put it right is quoted before any further work is carried out.
What happens during a visit in Tyne and Wear?
The engineer checks how the door is operating, diagnoses the fault or carries out the service, and tests the safety sensors and other functions before leaving. On a service visit that includes cleaning, adjustment and lubrication where needed. Anything that cannot be put right on the visit, or that needs parts, is explained and quoted before further work goes ahead.
Do businesses in Tyne and Wear have to fit automatic doors?
No law says every building must have automatic doors. Under the Equality Act 2010, service providers and employers must make reasonable adjustments for disabled people, and building regulations guidance in England calls for a powered door where an entrance door would otherwise be too heavy to open. An automatic door is often the simplest way to meet both.