Coverage across Tyne and Wear
Automatic door servicing across Tyne and Wear follows a simple pattern: you tell us about the door, we agree the price in writing, and a specialist engineer working under our management attends. Distance within the area does not change the process. Use the links below to reach the 12 towns we list, each with its own page, nearby places and guide prices.
Towns listed in Tyne and Wear: Newcastle upon Tyne, Sunderland, South Shields, Gateshead, Washington, Tynemouth, Wallsend, North Shields, Whitley Bay, Houghton-le-Spring, Jarrow, Hebburn.
What to think about for automatic door servicing in Tyne and Wear
- Floors matter. Uneven, worn or newly laid floor finishes can affect floor guides and sensor detection, so mention any recent floor work before the service.
- Exposed entrances collect grit, leaves and rain. Weather-facing doors benefit from extra attention to the floor guide, brush strips and sensor settings at each service.
- Care homes and hospitals in Tyne and Wear often need visits planned around mealtimes, medication rounds and visiting hours, so the door is not out of use at the busiest times.
- Doors on escape routes need their break-out or power-failure opening tested at every service. Tell us which doors serve escape routes so the engineer checks the right functions.
- Keep the programme switch key and any operator access keys on site. Engineers need them to change modes and test the door properly during the visit.
Automatic door servicing in Tyne and Wear: guide prices
The visit price is agreed in writing before an engineer attends; parts and any further work are quoted before they are done. Guide price: from £145 ex VAT (£174 inc VAT).
| Item | Guide price | Notes |
|---|---|---|
| Single service visit, first door on site | £145 – £245 | checks, adjustment and service record, ex VAT; homes £174 – £294 inc VAT |
| Each additional door on the same visit | £60 – £120 | ex VAT; homes £72 – £144 inc VAT |
| Service contract, one visit a year | £145 – £245 | first door, per year, visit booked in advance at a fixed price, ex VAT; homes £174 – £294 inc VAT |
| Service contract, two visits a year | £270 – £460 | first door, per year, ex VAT; additional doors at the per-visit rate above; homes £324 – £552 inc VAT |
No law sets a fixed service interval. We recommend a safety check by a trained engineer at least once a year, and more frequent visits for busy doors. Repairs found during a service are quoted before they are done.
Standards and rules in England
Workplace law (the Workplace (Health, Safety and Welfare) Regulations 1992) expects powered doors to have suitable and effective features to stop them trapping anyone and, where needed for safety, to open by hand unless they open automatically if the power fails. Doors at work must also be kept in efficient working order under a suitable system of maintenance. HSE guidance on those regulations says the frequency of maintenance depends on the equipment and the manufacturer’s information.
No law sets a fixed service interval. We recommend that a trained engineer checks the safety functions at least once a year, with service intervals set by the manufacturer’s instructions and how heavily the door is used, and that someone on site carries out simple regular checks and keeps a record.
BS EN 16005 is the current standard for the safety in use of powered pedestrian doors, and BS 7036-0:2014 is the British code of practice for risk assessment and risk reduction used alongside it. Standards are not law in themselves, but they are the recognised benchmark for showing an automatic door is safe to use, and we set up, test and document doors with reference to them. Standards are not retrospective, so an older door does not become unlawful when a standard is updated; a site-specific risk assessment shows whether any upgrades are sensible.
How it works
- Explain the problem. Whether the door is stuck, slow, noisy or due its next check, a short description and a few photos tell us which kind of visit to book for automatic door servicing and what to bring.
- Visit cost agreed. You get the visit price in writing before we book the engineer. There are no hidden extras: parts and further work are always quoted separately and in advance.
- Engineer on site. The engineer inspects the operator, sensors, tracks and leaves, carries out the repair or service, and runs the door through its safety tests before it goes back into use.
- Follow-up quoted. You are sent a record of the visit. If something else needs attention, we quote it in writing; for doors on a service plan, the next visit date is noted on the record.
Want every automatic door in Tyne and Wear on one service schedule? Send us a list of doors and sites, and we will set out a contract with a price per door.
Automatic door servicing in Tyne and Wear: questions
How often should doors in Tyne and Wear be serviced?
There is no fixed legal interval. We recommend a trained engineer checks the safety functions at least once a year, with the interval set by the manufacturer's instructions and how heavily the door is used. Busy entrances, such as shops and surgeries, are often serviced every six months.
What will automatic door servicing in Tyne and Wear cost?
Our guide starts from £145 excluding VAT (per visit, first door), the same guide price we use across the UK. For homes that is from £174 including VAT. We agree the visit price in writing before an engineer attends in Tyne and Wear, and quote any parts or further work before doing them. The price guide lists typical repair and service costs.
Do you service revolving and folding doors in Tyne and Wear?
Yes, as well as sliding and swing doors. Revolving and folding doors have more moving parts and extra safety devices, so their services take longer and are priced accordingly. The checklist used for each door type is set out in its service report.
What happens if the service in Tyne and Wear finds a fault?
The engineer explains what they found and deals with small issues as part of the visit. Worn parts or longer repairs are quoted to you first and only carried out once you agree. The service report records the fault so it can be tracked at later visits.
What should I tell you when reporting a fault in Tyne and Wear?
The address, the type of door, what it is doing or not doing, when the problem started and whether it is safe to use. A photo of the operator label showing the make, and a short video of the fault, help a great deal. With that, we can agree the visit price in writing and send an engineer with the right parts where possible.
Do you leave a written record after each visit in Tyne and Wear?
Yes. Every visit ends with a written record of what was checked, what was done and anything that still needs attention. For safety inspections you receive a report of the findings and a site-specific risk assessment. Keeping these on file is the usual way to show that a workplace door is maintained and in good working order.
Which building regulations apply to a new automatic entrance in Tyne and Wear?
In England the guidance is Approved Document M (Volume 2) for access, Approved Document B for fire safety and escape routes, and Approved Document K for glazing and powered doors. A new entrance can count as building work, so building control should be involved before it is ordered.