Coverage across County Durham
Booking automatic door servicing in County Durham does not depend on being close to a particular town. Engineers working under our management travel throughout the area, and nothing goes ahead until the price has been agreed in writing. Below are the towns we list here, 13 at present, each linking to a page with nearby places and guide prices.
Towns listed in County Durham: Darlington, Hartlepool, Stockton-on-Tees, Durham, Chester-le-Street, Billingham, Stanley, Consett, Newton Aycliffe, Bishop Auckland, Seaham, Peterlee, Spennymoor.
What to think about for automatic door servicing in County Durham
- Business parks and retail parks in County Durham may have doors owned by the landlord and doors leased with the unit. Check who is responsible for servicing each door before booking.
- Exposed entrances collect grit, leaves and rain. Weather-facing doors benefit from extra attention to the floor guide, brush strips and sensor settings at each service.
- Doors on escape routes need their break-out or power-failure opening tested at every service. Tell us which doors serve escape routes so the engineer checks the right functions.
- Care homes and hospitals in County Durham often need visits planned around mealtimes, medication rounds and visiting hours, so the door is not out of use at the busiest times.
- A logbook kept near the door, or a shared digital folder, makes it simple to show service history in County Durham when an insurer, landlord or inspector asks for it.
Automatic door servicing in County Durham: guide prices
The visit price is agreed in writing before an engineer attends; parts and any further work are quoted before they are done. Guide price: from £145 ex VAT (£174 inc VAT).
| Item | Guide price | Notes |
|---|---|---|
| Single service visit, first door on site | £145 – £245 | checks, adjustment and service record, ex VAT; homes £174 – £294 inc VAT |
| Each additional door on the same visit | £60 – £120 | ex VAT; homes £72 – £144 inc VAT |
| Service contract, one visit a year | £145 – £245 | first door, per year, visit booked in advance at a fixed price, ex VAT; homes £174 – £294 inc VAT |
| Service contract, two visits a year | £270 – £460 | first door, per year, ex VAT; additional doors at the per-visit rate above; homes £324 – £552 inc VAT |
No law sets a fixed service interval. We recommend a safety check by a trained engineer at least once a year, and more frequent visits for busy doors. Repairs found during a service are quoted before they are done.
Standards and rules in England
Workplace law (the Workplace (Health, Safety and Welfare) Regulations 1992) expects powered doors to have suitable and effective features to stop them trapping anyone and, where needed for safety, to open by hand unless they open automatically if the power fails. Doors at work must also be kept in efficient working order under a suitable system of maintenance. HSE guidance on those regulations says the frequency of maintenance depends on the equipment and the manufacturer’s information.
No law sets a fixed service interval. We recommend that a trained engineer checks the safety functions at least once a year, with service intervals set by the manufacturer’s instructions and how heavily the door is used, and that someone on site carries out simple regular checks and keeps a record.
BS EN 16005 is the current standard for the safety in use of powered pedestrian doors, and BS 7036-0:2014 is the British code of practice for risk assessment and risk reduction used alongside it. Standards are not law in themselves, but they are the recognised benchmark for showing an automatic door is safe to use, and we set up, test and document doors with reference to them. Standards are not retrospective, so an older door does not become unlawful when a standard is updated; a site-specific risk assessment shows whether any upgrades are sensible.
How it works
- Make contact. Phone, email or use the form. Tell us the type of door, what it is doing and whether it is safe to use, so the right visit for automatic door servicing can be planned.
- Written visit price. The cost of attending is agreed in writing before the visit is booked. For a planned service or inspection, the price per door and what each visit includes are set out at the same time.
- On-site work. The engineer, working under our management, checks the door from end to end, deals with the fault or the service, and tests every safety function and sensor setting before signing the door off.
- Report and quote. You receive a report of the findings. Where a repair, part or upgrade is recommended, it is quoted in writing so you can decide, and the door is left in a safe state if it cannot be used.
Book a planned service in County Durham with the price agreed before the engineer arrives. A written report for each door follows the visit.
Automatic door servicing in County Durham: questions
How often should doors in County Durham be serviced?
There is no fixed legal interval. We recommend a trained engineer checks the safety functions at least once a year, with the interval set by the manufacturer's instructions and how heavily the door is used. Busy entrances, such as shops and surgeries, are often serviced every six months.
Is there a guide price for automatic door servicing in County Durham?
Our guide starts from £145 excluding VAT (per visit, first door), the same guide price we use across the UK. For homes that is from £174 including VAT. We agree the visit price in writing before an engineer attends in County Durham, and quote any parts or further work before doing them. The price guide lists typical repair and service costs.
Will servicing help with our insurer or landlord in County Durham?
Many insurers and landlords ask for evidence that automatic doors are maintained. A written service report for each door, kept in a logbook or digital folder, is the usual way to show that. If they ask for a risk assessment against BS EN 16005, a safety inspection can be added.
Do you service doors in County Durham that another company installed?
Yes. We service most powered pedestrian doors, whoever fitted them. The first visit records each door's make, model, condition and any concerns, so later reports can be compared. If parts are no longer made for one of your doors, we let you know early so a replacement can be planned.
Can visits in County Durham be arranged outside working hours?
Yes, where the site needs it. Early-morning, evening and weekend visits can be arranged for shops, surgeries and offices that cannot lose their entrance during the day. Any difference in price for out-of-hours attendance is agreed in writing before the visit is booked, alongside the standard visit price.
Do you offer service contracts in County Durham?
Yes. A service contract sets out how many visits a year each door receives, what each visit includes and the price, all agreed in writing before you sign. Contracts suit sites with several doors or busy entrances, because visits are planned ahead and the records stay in one place. Contract length and notice terms are shown in the agreement.
Who is responsible for automatic doors on escape routes in County Durham?
Under the Regulatory Reform (Fire Safety) Order 2005 the responsible person for the premises must make sure escape routes work and fire safety equipment is maintained. Automatic doors on an escape route need fail-safe opening or break-out, set by the fire strategy.