Covering Exeter and nearby
Sites across the EX1, EX2 and EX4 postcode districts are visited by specialist automatic door engineers working under our management. They travel to Exeter for automatic door repairs as bookings come in, so dates depend on the diary rather than a fixed local team, and we give you the earliest date we can offer when you book.
Supermarkets and larger stores in and around Exeter often trade long hours, so work on their entrances is usually planned for early mornings or late evenings. Where a store has more than one entrance, keeping one in use while the other is worked on is part of the plan.
Nearby towns we also list for automatic door repairs (straight-line distance): Exmouth (9.2 miles), Tiverton (12.4 miles), Newton Abbot (14.0 miles), Torquay (18.1 miles), Paignton (20.0 miles), Taunton (27.3 miles).
What to think about for automatic door repairs in Exeter
- A door with battery backup may show a fault, or fail to open in a power cut, when its battery is worn out. Batteries are a routine replacement part rather than a major repair.
- Shopping parades and business parks in Exeter can have restricted parking or loading. Tell us where an engineer can park and unload tools when you book the visit.
- Busy high street shops in Exeter lose trade quickly when the entrance fails. Keep the programme switch key where staff can find it, so the door can be set to a safe mode while you wait.
- Opening hours matter when booking a repair in Exeter. If your premises close early or open late, mention it so the engineer can work while the entrance is quiet.
- Wet and windy weather causes many false openings. Sensors over exposed entrances can react to rain and blowing leaves, and a small change to the detection zone often cures it.
Automatic door repairs in Exeter: guide prices
The visit price is agreed in writing before an engineer attends; parts and any further work are quoted before they are done. Guide price: from £95 ex VAT (£114 inc VAT).
| Item | Guide price | Notes |
|---|---|---|
| Repair visit including the first hour, standard hours | £95 – £195 | ex VAT; homes £114 – £234 inc VAT |
| Repair visit, evenings and weekends | £195 – £300 | ex VAT; homes £234 – £360 inc VAT |
| Additional labour | £65 – £95 | per hour, ex VAT; homes £78 – £114 inc VAT |
| Sensor replacement | £195 – £495 | fitted, ex VAT; homes £234 – £594 inc VAT |
| Drive belt replacement | £145 – £345 | fitted, ex VAT; homes £174 – £414 inc VAT |
| Rollers, carriage wheels or floor guides | £195 – £495 | fitted, ex VAT; homes £234 – £594 inc VAT |
| Door off track or realignment | £125 – £345 | ex VAT; homes £150 – £414 inc VAT |
| Controller (control board) replacement | £395 – £895 | fitted, ex VAT; homes £474 – £1,074 inc VAT |
| Motor or gearbox replacement | £695 – £1,395 | fitted, ex VAT; homes £834 – £1,674 inc VAT |
The visit price is agreed in writing before an engineer attends. Parts and further work are quoted before they are done. Prices for faulty parts depend on the make and model of the door.
Standards and rules in England
No law sets a fixed service interval. We recommend that a trained engineer checks the safety functions at least once a year, with service intervals set by the manufacturer’s instructions and how heavily the door is used, and that someone on site carries out simple regular checks and keeps a record.
BS EN 16005 is the current standard for the safety in use of powered pedestrian doors, and BS 7036-0:2014 is the British code of practice for risk assessment and risk reduction used alongside it. Standards are not law in themselves, but they are the recognised benchmark for showing an automatic door is safe to use, and we set up, test and document doors with reference to them. Standards are not retrospective, so an older door does not become unlawful when a standard is updated; a site-specific risk assessment shows whether any upgrades are sensible.
How it works
- Share the details. Send the address in Exeter, the door type and make if you know it, and a description or video of the problem. For servicing, tell us how many doors there are and how busy each one is.
- Price confirmed in writing. We agree the visit price in writing before an engineer attends. Some straightforward repairs can be priced in full from photos and the make and model of the door.
- Diagnosis and repair. A specialist engineer attends on the agreed date, finds the cause, repairs or services the door, and tests its operation, sensors and safety functions with reference to BS EN 16005.
- Written record. Each visit ends with a written record for your files. Anything still outstanding, such as parts on order or recommended upgrades, is quoted before any further work is done.
Managing doors across several sites in and around Exeter? Send us the list of faults and we will price each visit in writing before booking engineers.
Automatic door repairs in Exeter: questions
How soon can an engineer get to my door in Exeter?
That depends on engineer availability around Exeter when you contact us, so we do not promise a time. Tell us whether the door is stuck open, stuck shut or unsafe, and we will tell you the earliest visit we can offer. Meanwhile, set the door to a safe mode and keep people away from the leaves.
What price range should I expect for automatic door repairs in Exeter?
Our guide starts from £95 excluding VAT (visit including the first hour), the same guide price we use across the UK. For homes that is from £114 including VAT. We agree the visit price in writing before an engineer attends in Exeter, and quote any parts or further work before doing them. The price guide lists typical repair and service costs.
What if my door in Exeter cannot be repaired?
If a drive unit is obsolete, or a repair would cost close to a new operator, the engineer explains why. A new drive unit can usually be fitted to the existing frame and leaves, which costs far less than a whole new door. You receive a written quote for that, and whether to go ahead is entirely your choice.
Do you keep records of repairs for buildings in Exeter?
Yes. Each visit produces a written report of the fault found, the work done and any parts fitted or recommended. Facilities teams can keep these with the door's service records, which helps show the door is being maintained and makes repeat faults easier to trace.
What if a door in Exeter is found to be unsafe?
The engineer explains the problem and, where needed, leaves the door in a safe state, for example switched off or set so it cannot trap or strike anyone. You receive a written note of the issue. The repair or upgrade that would put it right is quoted before any further work is carried out.
Are parts quoted before they are fitted?
Always. If a repair or service in Exeter needs parts, such as rollers, belts, sensors, a control board or a motor, we quote them in writing first. Some common parts may be on the engineer's van; others are ordered once you accept the quote and fitted on a return visit at a price already agreed.
Which building regulations apply to a new automatic entrance in Exeter?
In England the guidance is Approved Document M (Volume 2) for access, Approved Document B for fire safety and escape routes, and Approved Document K for glazing and powered doors. A new entrance can count as building work, so building control should be involved before it is ordered.