Coverage across Mid Glamorgan
Our coverage of Mid Glamorgan is not tied to a depot or a showroom. Engineers who carry out automatic door repairs for us travel to each site, so a farm shop down a country lane goes through the same process as a city-centre office. Every job is priced in writing before work starts, and the town list below currently numbers 10.
Towns listed in Mid Glamorgan: Bridgend, Merthyr Tydfil, Pontypridd, Aberdare, Maesteg, Porthcawl, Porth, Mountain Ash, Tonyrefail, Pencoed.
What to think about for automatic door repairs in Mid Glamorgan
- Glass damage needs prompt action to keep people safe. Switch the door off, keep people back from the broken leaf and tape or board the glass if that can be done safely.
- Rule out the simple things. Check whether the door's isolator or fused spur has been switched off, and whether other equipment on the same circuit has also stopped working.
- Grit and stones in the floor guide are a frequent cause of doors sticking or stopping short. Sweeping the threshold and track area regularly prevents many breakdowns.
- For surgeries, clinics and care settings in Mid Glamorgan, a door that will not open can stop wheelchair users getting in. Plan an alternative accessible entrance and clear signs while the repair is arranged.
- Older shopfronts in Mid Glamorgan may have automatic doors with discontinued drive units. Ask whether parts are still available before agreeing to a large repair, as a new operator may be better value.
Automatic door repairs in Mid Glamorgan: guide prices
The visit price is agreed in writing before an engineer attends; parts and any further work are quoted before they are done. Guide price: from £95 ex VAT (£114 inc VAT).
| Item | Guide price | Notes |
|---|---|---|
| Repair visit including the first hour, standard hours | £95 – £195 | ex VAT; homes £114 – £234 inc VAT |
| Repair visit, evenings and weekends | £195 – £300 | ex VAT; homes £234 – £360 inc VAT |
| Additional labour | £65 – £95 | per hour, ex VAT; homes £78 – £114 inc VAT |
| Sensor replacement | £195 – £495 | fitted, ex VAT; homes £234 – £594 inc VAT |
| Drive belt replacement | £145 – £345 | fitted, ex VAT; homes £174 – £414 inc VAT |
| Rollers, carriage wheels or floor guides | £195 – £495 | fitted, ex VAT; homes £234 – £594 inc VAT |
| Door off track or realignment | £125 – £345 | ex VAT; homes £150 – £414 inc VAT |
| Controller (control board) replacement | £395 – £895 | fitted, ex VAT; homes £474 – £1,074 inc VAT |
| Motor or gearbox replacement | £695 – £1,395 | fitted, ex VAT; homes £834 – £1,674 inc VAT |
The visit price is agreed in writing before an engineer attends. Parts and further work are quoted before they are done. Prices for faulty parts depend on the make and model of the door.
Standards and rules in Wales
Workplace law (the Workplace (Health, Safety and Welfare) Regulations 1992) expects powered doors to have suitable and effective features to stop them trapping anyone and, where needed for safety, to open by hand unless they open automatically if the power fails. Doors at work must also be kept in efficient working order under a suitable system of maintenance. HSE guidance on those regulations says the frequency of maintenance depends on the equipment and the manufacturer’s information.
No law sets a fixed service interval. We recommend that a trained engineer checks the safety functions at least once a year, with service intervals set by the manufacturer’s instructions and how heavily the door is used, and that someone on site carries out simple regular checks and keeps a record.
BS EN 16005 is the current standard for the safety in use of powered pedestrian doors, and BS 7036-0:2014 is the British code of practice for risk assessment and risk reduction used alongside it. Standards are not law in themselves, but they are the recognised benchmark for showing an automatic door is safe to use, and we set up, test and document doors with reference to them. Standards are not retrospective, so an older door does not become unlawful when a standard is updated; a site-specific risk assessment shows whether any upgrades are sensible.
How it works
- Explain the problem. Whether the door is stuck, slow, noisy or due its next check, a short description and a few photos tell us which kind of visit to book for automatic door repairs and what to bring.
- Visit cost agreed. You get the visit price in writing before we book the engineer. There are no hidden extras: parts and further work are always quoted separately and in advance.
- Engineer on site. The engineer inspects the operator, sensors, tracks and leaves, carries out the repair or service, and runs the door through its safety tests before it goes back into use.
- Follow-up quoted. You are sent a record of the visit. If something else needs attention, we quote it in writing; for doors on a service plan, the next visit date is noted on the record.
Book a repair visit in Mid Glamorgan with the price settled up front. Parts and any further work are quoted to you before the engineer goes ahead.
Automatic door repairs in Mid Glamorgan: questions
Do engineers carry spare parts for doors in Mid Glamorgan?
Engineers carry common parts such as sensors, belts and some rollers. Controllers, motors and parts for less common doors are ordered once the fault is confirmed, and delivery is typically 1 to 3 weeks. Knowing the make and model in advance improves the chance of a repair during the first visit.
What is the guide price for automatic door repairs in Mid Glamorgan?
Our guide starts from £95 excluding VAT (visit including the first hour), the same guide price we use across the UK. For homes that is from £114 including VAT. We agree the visit price in writing before an engineer attends in Mid Glamorgan, and quote any parts or further work before doing them. The price guide lists typical repair and service costs.
How soon can an engineer get to my door in Mid Glamorgan?
That depends on engineer availability around Mid Glamorgan when you contact us, so we do not promise a time. Tell us whether the door is stuck open, stuck shut or unsafe, and we will tell you the earliest visit we can offer. Meanwhile, set the door to a safe mode and keep people away from the leaves.
Do you keep records of repairs for buildings in Mid Glamorgan?
Yes. Each visit produces a written report of the fault found, the work done and any parts fitted or recommended. Facilities teams can keep these with the door's service records, which helps show the door is being maintained and makes repeat faults easier to trace.
Are parts quoted before they are fitted?
Always. If a repair or service in Mid Glamorgan needs parts, such as rollers, belts, sensors, a control board or a motor, we quote them in writing first. Some common parts may be on the engineer's van; others are ordered once you accept the quote and fitted on a return visit at a price already agreed.
Do you offer service contracts in Mid Glamorgan?
Yes. A service contract sets out how many visits a year each door receives, what each visit includes and the price, all agreed in writing before you sign. Contracts suit sites with several doors or busy entrances, because visits are planned ahead and the records stay in one place. Contract length and notice terms are shown in the agreement.
Who is responsible for automatic doors on escape routes in Mid Glamorgan?
The responsible person under the Regulatory Reform (Fire Safety) Order 2005. Automatic doors on an escape route need fail-safe opening or break-out, and sliding or revolving doors must not be used for exits specifically intended as emergency exits.