Coverage across West Glamorgan
Coverage for automatic door repairs extends across all of West Glamorgan, including addresses some distance from the towns listed below. We are the contracting party, the engineers work under our management, and the price is agreed in writing first. If your town is not among the 4 we list, contact us anyway; the process and guide prices do not change.
Towns listed in West Glamorgan: Swansea, Neath, Port Talbot, Gorseinon.
What to think about for automatic door repairs in West Glamorgan
- Glass damage needs prompt action to keep people safe. Switch the door off, keep people back from the broken leaf and tape or board the glass if that can be done safely.
- A door with battery backup may show a fault, or fail to open in a power cut, when its battery is worn out. Batteries are a routine replacement part rather than a major repair.
- Shopping parades and business parks in West Glamorgan can have restricted parking or loading. Tell us where an engineer can park and unload tools when you book the visit.
- Grit and stones in the floor guide are a frequent cause of doors sticking or stopping short. Sweeping the threshold and track area regularly prevents many breakdowns.
- Doors knocked by trolleys, pushchairs or deliveries often go out of line. Repeated impacts damage rollers and floor guides, so it helps to know roughly when the fault first appeared.
Automatic door repairs in West Glamorgan: guide prices
The visit price is agreed in writing before an engineer attends; parts and any further work are quoted before they are done. Guide price: from £95 ex VAT (£114 inc VAT).
| Item | Guide price | Notes |
|---|---|---|
| Repair visit including the first hour, standard hours | £95 – £195 | ex VAT; homes £114 – £234 inc VAT |
| Repair visit, evenings and weekends | £195 – £300 | ex VAT; homes £234 – £360 inc VAT |
| Additional labour | £65 – £95 | per hour, ex VAT; homes £78 – £114 inc VAT |
| Sensor replacement | £195 – £495 | fitted, ex VAT; homes £234 – £594 inc VAT |
| Drive belt replacement | £145 – £345 | fitted, ex VAT; homes £174 – £414 inc VAT |
| Rollers, carriage wheels or floor guides | £195 – £495 | fitted, ex VAT; homes £234 – £594 inc VAT |
| Door off track or realignment | £125 – £345 | ex VAT; homes £150 – £414 inc VAT |
| Controller (control board) replacement | £395 – £895 | fitted, ex VAT; homes £474 – £1,074 inc VAT |
| Motor or gearbox replacement | £695 – £1,395 | fitted, ex VAT; homes £834 – £1,674 inc VAT |
The visit price is agreed in writing before an engineer attends. Parts and further work are quoted before they are done. Prices for faulty parts depend on the make and model of the door.
Standards and rules in Wales
Workplace law (the Workplace (Health, Safety and Welfare) Regulations 1992) expects powered doors to have suitable and effective features to stop them trapping anyone and, where needed for safety, to open by hand unless they open automatically if the power fails. Doors at work must also be kept in efficient working order under a suitable system of maintenance. HSE guidance on those regulations says the frequency of maintenance depends on the equipment and the manufacturer’s information.
No law sets a fixed service interval. We recommend that a trained engineer checks the safety functions at least once a year, with service intervals set by the manufacturer’s instructions and how heavily the door is used, and that someone on site carries out simple regular checks and keeps a record.
BS EN 16005 is the current standard for the safety in use of powered pedestrian doors, and BS 7036-0:2014 is the British code of practice for risk assessment and risk reduction used alongside it. Standards are not law in themselves, but they are the recognised benchmark for showing an automatic door is safe to use, and we set up, test and document doors with reference to them. Standards are not retrospective, so an older door does not become unlawful when a standard is updated; a site-specific risk assessment shows whether any upgrades are sensible.
How it works
- Share the details. Send the address in West Glamorgan, the door type and make if you know it, and a description or video of the problem. For servicing, tell us how many doors there are and how busy each one is.
- Price confirmed in writing. We agree the visit price in writing before an engineer attends. Some straightforward repairs can be priced in full from photos and the make and model of the door.
- Diagnosis and repair. A specialist engineer attends on the agreed date, finds the cause, repairs or services the door, and tests its operation, sensors and safety functions with reference to BS EN 16005.
- Written record. Each visit ends with a written record for your files. Anything still outstanding, such as parts on order or recommended upgrades, is quoted before any further work is done.
Managing doors across several sites in and around West Glamorgan? Send us the list of faults and we will price each visit in writing before booking engineers.
Automatic door repairs in West Glamorgan: questions
Do you repair automatic doors in West Glamorgan?
Yes. We take the booking, agree the price and manage the job, and the visit in West Glamorgan is made by a specialist automatic door engineer working under our management. The engineers we send work on sliding, swing, folding and revolving doors from most makers, including doors we did not install. The visit price is confirmed with you in writing before the engineer is booked.
What is the guide price for automatic door repairs in West Glamorgan?
Our guide starts from £95 excluding VAT (visit including the first hour), the same guide price we use across the UK. For homes that is from £114 including VAT. We agree the visit price in writing before an engineer attends in West Glamorgan, and quote any parts or further work before doing them. The price guide lists typical repair and service costs.
Can you tell me the cost before visiting my premises in West Glamorgan?
We always confirm the visit price before attending. For some faults, photos of the door and the operator label let us price the repair itself in advance. Where the cause needs testing on site, parts and extra work are quoted after diagnosis and only go ahead if you agree.
Is it safe to keep using a faulty automatic door in West Glamorgan?
It depends on the fault. A slow or noisy door may be safe to use until the visit, but a door that strikes people, closes unexpectedly or has damaged glass should be switched off and kept clear. If you are unsure, switch it off and use another entrance until an engineer has checked it.
Can you price a repair in West Glamorgan from photos?
Sometimes. Clear photos of the door, the operator cover and any label showing the make and model, plus a description of what the door is doing, can let us price a likely repair before a visit. Where the cause is not obvious, we agree a diagnostic visit price in writing first and quote the repair afterwards.
Do you leave a written record after each visit in West Glamorgan?
Yes. Every visit ends with a written record of what was checked, what was done and anything that still needs attention. For safety inspections you receive a report of the findings and a site-specific risk assessment. Keeping these on file is the usual way to show that a workplace door is maintained and in good working order.
Who is responsible for automatic doors on escape routes in West Glamorgan?
The responsible person under the Regulatory Reform (Fire Safety) Order 2005. Automatic doors on an escape route need fail-safe opening or break-out, and sliding or revolving doors must not be used for exits specifically intended as emergency exits.