Coverage across Hampshire
From large town centres to quiet villages, entrances across Hampshire vary a great deal, and the right approach to automatic door repairs varies with them. A surgery door used by patients with walking frames needs different settings from a supermarket entrance, so the engineer looks at the actual door first. The towns we list in this area currently number 23.
Towns listed in Hampshire: Southampton, Portsmouth, Basingstoke, Gosport, Waterlooville, Farnborough, Eastleigh, Winchester, Havant, Andover, Fareham, Aldershot, Fleet, Totton, Chandler's Ford, New Milton, Bordon, Hythe, Yateley, Alton, Emsworth, Hedge End, Romsey.
What to think about for automatic door repairs in Hampshire
- Rule out the simple things. Check whether the door's isolator or fused spur has been switched off, and whether other equipment on the same circuit has also stopped working.
- Grit and stones in the floor guide are a frequent cause of doors sticking or stopping short. Sweeping the threshold and track area regularly prevents many breakdowns.
- Doors knocked by trolleys, pushchairs or deliveries often go out of line. Repeated impacts damage rollers and floor guides, so it helps to know roughly when the fault first appeared.
- For surgeries, clinics and care settings in Hampshire, a door that will not open can stop wheelchair users getting in. Plan an alternative accessible entrance and clear signs while the repair is arranged.
- Busy high street shops in Hampshire lose trade quickly when the entrance fails. Keep the programme switch key where staff can find it, so the door can be set to a safe mode while you wait.
Automatic door repairs in Hampshire: guide prices
The visit price is agreed in writing before an engineer attends; parts and any further work are quoted before they are done. Guide price: from £95 ex VAT (£114 inc VAT).
| Item | Guide price | Notes |
|---|---|---|
| Repair visit including the first hour, standard hours | £95 – £195 | ex VAT; homes £114 – £234 inc VAT |
| Repair visit, evenings and weekends | £195 – £300 | ex VAT; homes £234 – £360 inc VAT |
| Additional labour | £65 – £95 | per hour, ex VAT; homes £78 – £114 inc VAT |
| Sensor replacement | £195 – £495 | fitted, ex VAT; homes £234 – £594 inc VAT |
| Drive belt replacement | £145 – £345 | fitted, ex VAT; homes £174 – £414 inc VAT |
| Rollers, carriage wheels or floor guides | £195 – £495 | fitted, ex VAT; homes £234 – £594 inc VAT |
| Door off track or realignment | £125 – £345 | ex VAT; homes £150 – £414 inc VAT |
| Controller (control board) replacement | £395 – £895 | fitted, ex VAT; homes £474 – £1,074 inc VAT |
| Motor or gearbox replacement | £695 – £1,395 | fitted, ex VAT; homes £834 – £1,674 inc VAT |
The visit price is agreed in writing before an engineer attends. Parts and further work are quoted before they are done. Prices for faulty parts depend on the make and model of the door.
Standards and rules in England
Workplace law (the Workplace (Health, Safety and Welfare) Regulations 1992) expects powered doors to have suitable and effective features to stop them trapping anyone and, where needed for safety, to open by hand unless they open automatically if the power fails. Doors at work must also be kept in efficient working order under a suitable system of maintenance. HSE guidance on those regulations says the frequency of maintenance depends on the equipment and the manufacturer’s information.
No law sets a fixed service interval. We recommend that a trained engineer checks the safety functions at least once a year, with service intervals set by the manufacturer’s instructions and how heavily the door is used, and that someone on site carries out simple regular checks and keeps a record.
BS EN 16005 is the current standard for the safety in use of powered pedestrian doors, and BS 7036-0:2014 is the British code of practice for risk assessment and risk reduction used alongside it. Standards are not law in themselves, but they are the recognised benchmark for showing an automatic door is safe to use, and we set up, test and document doors with reference to them. Standards are not retrospective, so an older door does not become unlawful when a standard is updated; a site-specific risk assessment shows whether any upgrades are sensible.
How it works
- Tell us what is happening. Describe the fault, or the service or inspection that is due, and send photos of the door and any label on the operator. Include the address in Hampshire and how much the site depends on the door.
- Visit price agreed in writing. We confirm the price of the visit in writing before an engineer attends. If the door can be priced from photos and its make and model, we say so at this stage.
- Engineer visit. A specialist engineer working under our management diagnoses the fault or carries out the service, then tests the operation of the door and its safety sensors before leaving the site.
- Findings and follow-up. You receive a written record of what was found and done. Any parts or further work needed are quoted in writing before they go ahead, and nothing is added without your agreement.
Send us a photo of the faulty door and its operator label in Hampshire. We will confirm the visit price in writing and offer the earliest engineer visit available.
Automatic door repairs in Hampshire: questions
What if my door in Hampshire cannot be repaired?
If a drive unit is obsolete, or a repair would cost close to a new operator, the engineer explains why. A new drive unit can usually be fitted to the existing frame and leaves, which costs far less than a whole new door. You receive a written quote for that, and whether to go ahead is entirely your choice.
How much should I budget for automatic door repairs in Hampshire?
Our guide starts from £95 excluding VAT (visit including the first hour), the same guide price we use across the UK. For homes that is from £114 including VAT. We agree the visit price in writing before an engineer attends in Hampshire, and quote any parts or further work before doing them. The price guide lists typical repair and service costs.
Do engineers carry spare parts for doors in Hampshire?
Engineers carry common parts such as sensors, belts and some rollers. Controllers, motors and parts for less common doors are ordered once the fault is confirmed, and delivery is typically 1 to 3 weeks. Knowing the make and model in advance improves the chance of a repair during the first visit.
Can you repair revolving doors in Hampshire?
Yes. The engineers we send work on automatic and manual revolving doors as well as sliding and swing doors. Revolving doors have extra safety devices, such as stop buttons and edge sensors, which are all tested after a repair. Parts for some revolving doors take longer to source, so photos of the drive and control panel help us prepare.
Can you take over servicing of doors in Hampshire from another company?
Yes. Send us the door details and, if you have them, previous service records or inspection reports. The first visit gives a baseline for each door, and its price is agreed in writing beforehand. From then on, records continue in one consistent format, whichever company looked after the doors before.
How is the visit price set for work in Hampshire?
We agree the visit price with you in writing before an engineer attends. It is based on the type of door, the work requested and the location. If parts or further work are needed once the engineer has found the cause, those are quoted before they are done, so the cost never moves without your agreement.
Can a home in Hampshire get help paying for a door opener?
Possibly. In England a Disabled Facilities Grant of up to £30,000 can fund adaptations that make it easier to get in and out of a home. It is means-tested and must be approved by the council before work starts, so ask your council and occupational therapist.