Covering Portsmouth and nearby
Sites across the PO1, PO2, PO3, PO4, PO5 and PO6 postcode districts are visited by specialist automatic door engineers working under our management. They travel to Portsmouth for automatic door repairs as bookings come in, so dates depend on the diary rather than a fixed local team, and we give you the earliest date we can offer when you book.
Mixed-use buildings in Portsmouth, with shops at street level and offices or flats above, often share an entrance or a fire route. Doors in those settings have to suit several users at once, and the managing agent or landlord is usually involved in approving work.
Nearby towns we also list for automatic door repairs (straight-line distance): Gosport (1.7 miles), Fareham (5.3 miles), Havant (6.1 miles), Waterlooville (6.2 miles), Emsworth (7.5 miles), Hedge End (12.0 miles).
What to think about for automatic door repairs in Portsmouth
- Opening hours matter when booking a repair in Portsmouth. If your premises close early or open late, mention it so the engineer can work while the entrance is quiet.
- Older shopfronts in Portsmouth may have automatic doors with discontinued drive units. Ask whether parts are still available before agreeing to a large repair, as a new operator may be better value.
- Rule out the simple things. Check whether the door's isolator or fused spur has been switched off, and whether other equipment on the same circuit has also stopped working.
- Grit and stones in the floor guide are a frequent cause of doors sticking or stopping short. Sweeping the threshold and track area regularly prevents many breakdowns.
- A door with battery backup may show a fault, or fail to open in a power cut, when its battery is worn out. Batteries are a routine replacement part rather than a major repair.
Automatic door repairs in Portsmouth: guide prices
The visit price is agreed in writing before an engineer attends; parts and any further work are quoted before they are done. Guide price: from £95 ex VAT (£114 inc VAT).
| Item | Guide price | Notes |
|---|---|---|
| Repair visit including the first hour, standard hours | £95 – £195 | ex VAT; homes £114 – £234 inc VAT |
| Repair visit, evenings and weekends | £195 – £300 | ex VAT; homes £234 – £360 inc VAT |
| Additional labour | £65 – £95 | per hour, ex VAT; homes £78 – £114 inc VAT |
| Sensor replacement | £195 – £495 | fitted, ex VAT; homes £234 – £594 inc VAT |
| Drive belt replacement | £145 – £345 | fitted, ex VAT; homes £174 – £414 inc VAT |
| Rollers, carriage wheels or floor guides | £195 – £495 | fitted, ex VAT; homes £234 – £594 inc VAT |
| Door off track or realignment | £125 – £345 | ex VAT; homes £150 – £414 inc VAT |
| Controller (control board) replacement | £395 – £895 | fitted, ex VAT; homes £474 – £1,074 inc VAT |
| Motor or gearbox replacement | £695 – £1,395 | fitted, ex VAT; homes £834 – £1,674 inc VAT |
The visit price is agreed in writing before an engineer attends. Parts and further work are quoted before they are done. Prices for faulty parts depend on the make and model of the door.
Standards and rules in England
Workplace law (the Workplace (Health, Safety and Welfare) Regulations 1992) expects powered doors to have suitable and effective features to stop them trapping anyone and, where needed for safety, to open by hand unless they open automatically if the power fails. Doors at work must also be kept in efficient working order under a suitable system of maintenance. HSE guidance on those regulations says the frequency of maintenance depends on the equipment and the manufacturer’s information.
BS EN 16005 is the current standard for the safety in use of powered pedestrian doors, and BS 7036-0:2014 is the British code of practice for risk assessment and risk reduction used alongside it. Standards are not law in themselves, but they are the recognised benchmark for showing an automatic door is safe to use, and we set up, test and document doors with reference to them. Standards are not retrospective, so an older door does not become unlawful when a standard is updated; a site-specific risk assessment shows whether any upgrades are sensible.
How it works
- Explain the problem. Whether the door is stuck, slow, noisy or due its next check, a short description and a few photos tell us which kind of visit to book for automatic door repairs and what to bring.
- Visit cost agreed. You get the visit price in writing before we book the engineer. There are no hidden extras: parts and further work are always quoted separately and in advance.
- Engineer on site. The engineer inspects the operator, sensors, tracks and leaves, carries out the repair or service, and runs the door through its safety tests before it goes back into use.
- Follow-up quoted. You are sent a record of the visit. If something else needs attention, we quote it in writing; for doors on a service plan, the next visit date is noted on the record.
For a written repair price in Portsmouth, tell us the make of the door, what it is doing and whether it is stuck open, stuck shut or unsafe.
Automatic door repairs in Portsmouth: questions
Is it safe to keep using a faulty automatic door in Portsmouth?
It depends on the fault. A slow or noisy door may be safe to use until the visit, but a door that strikes people, closes unexpectedly or has damaged glass should be switched off and kept clear. If you are unsure, switch it off and use another entrance until an engineer has checked it.
Is there a guide price for automatic door repairs in Portsmouth?
Our guide starts from £95 excluding VAT (visit including the first hour), the same guide price we use across the UK. For homes that is from £114 including VAT. We agree the visit price in writing before an engineer attends in Portsmouth, and quote any parts or further work before doing them. The price guide lists typical repair and service costs.
Do engineers carry spare parts for doors in Portsmouth?
Engineers carry common parts such as sensors, belts and some rollers. Controllers, motors and parts for less common doors are ordered once the fault is confirmed, and delivery is typically 1 to 3 weeks. Knowing the make and model in advance improves the chance of a repair during the first visit.
How soon can an engineer get to my door in Portsmouth?
That depends on engineer availability around Portsmouth when you contact us, so we do not promise a time. Tell us whether the door is stuck open, stuck shut or unsafe, and we will tell you the earliest visit we can offer. Meanwhile, set the door to a safe mode and keep people away from the leaves.
How is the visit price set for work in Portsmouth?
We agree the visit price with you in writing before an engineer attends. It is based on the type of door, the work requested and the location. If parts or further work are needed once the engineer has found the cause, those are quoted before they are done, so the cost never moves without your agreement.
Can you take over servicing of doors in Portsmouth from another company?
Yes. Send us the door details and, if you have them, previous service records or inspection reports. The first visit gives a baseline for each door, and its price is agreed in writing beforehand. From then on, records continue in one consistent format, whichever company looked after the doors before.
Which building regulations apply to a new automatic entrance in Portsmouth?
In England the guidance is Approved Document M (Volume 2) for access, Approved Document B for fire safety and escape routes, and Approved Document K for glazing and powered doors. A new entrance can count as building work, so building control should be involved before it is ordered.