Coverage across Cambridgeshire
There is no branch to visit in Cambridgeshire; instead, specialist engineers working under our management travel to you. That keeps automatic door repairs available across the whole area, including smaller towns and rural addresses. The page for each of the 7 towns we list below sets out nearby places, guide prices and the questions people usually ask.
Towns listed in Cambridgeshire: Peterborough, Cambridge, Wisbech, St Neots, Huntingdon, March, Ely.
What to think about for automatic door repairs in Cambridgeshire
- Opening hours matter when booking a repair in Cambridgeshire. If your premises close early or open late, mention it so the engineer can work while the entrance is quiet.
- Grit and stones in the floor guide are a frequent cause of doors sticking or stopping short. Sweeping the threshold and track area regularly prevents many breakdowns.
- Busy high street shops in Cambridgeshire lose trade quickly when the entrance fails. Keep the programme switch key where staff can find it, so the door can be set to a safe mode while you wait.
- For surgeries, clinics and care settings in Cambridgeshire, a door that will not open can stop wheelchair users getting in. Plan an alternative accessible entrance and clear signs while the repair is arranged.
- A door with battery backup may show a fault, or fail to open in a power cut, when its battery is worn out. Batteries are a routine replacement part rather than a major repair.
Automatic door repairs in Cambridgeshire: guide prices
The visit price is agreed in writing before an engineer attends; parts and any further work are quoted before they are done. Guide price: from £95 ex VAT (£114 inc VAT).
| Item | Guide price | Notes |
|---|---|---|
| Repair visit including the first hour, standard hours | £95 – £195 | ex VAT; homes £114 – £234 inc VAT |
| Repair visit, evenings and weekends | £195 – £300 | ex VAT; homes £234 – £360 inc VAT |
| Additional labour | £65 – £95 | per hour, ex VAT; homes £78 – £114 inc VAT |
| Sensor replacement | £195 – £495 | fitted, ex VAT; homes £234 – £594 inc VAT |
| Drive belt replacement | £145 – £345 | fitted, ex VAT; homes £174 – £414 inc VAT |
| Rollers, carriage wheels or floor guides | £195 – £495 | fitted, ex VAT; homes £234 – £594 inc VAT |
| Door off track or realignment | £125 – £345 | ex VAT; homes £150 – £414 inc VAT |
| Controller (control board) replacement | £395 – £895 | fitted, ex VAT; homes £474 – £1,074 inc VAT |
| Motor or gearbox replacement | £695 – £1,395 | fitted, ex VAT; homes £834 – £1,674 inc VAT |
The visit price is agreed in writing before an engineer attends. Parts and further work are quoted before they are done. Prices for faulty parts depend on the make and model of the door.
Standards and rules in England
Workplace law (the Workplace (Health, Safety and Welfare) Regulations 1992) expects powered doors to have suitable and effective features to stop them trapping anyone and, where needed for safety, to open by hand unless they open automatically if the power fails. Doors at work must also be kept in efficient working order under a suitable system of maintenance. HSE guidance on those regulations says the frequency of maintenance depends on the equipment and the manufacturer’s information.
No law sets a fixed service interval. We recommend that a trained engineer checks the safety functions at least once a year, with service intervals set by the manufacturer’s instructions and how heavily the door is used, and that someone on site carries out simple regular checks and keeps a record.
BS EN 16005 is the current standard for the safety in use of powered pedestrian doors, and BS 7036-0:2014 is the British code of practice for risk assessment and risk reduction used alongside it. Standards are not law in themselves, but they are the recognised benchmark for showing an automatic door is safe to use, and we set up, test and document doors with reference to them. Standards are not retrospective, so an older door does not become unlawful when a standard is updated; a site-specific risk assessment shows whether any upgrades are sensible.
How it works
- Make contact. Phone, email or use the form. Tell us the type of door, what it is doing and whether it is safe to use, so the right visit for automatic door repairs can be planned.
- Written visit price. The cost of attending is agreed in writing before the visit is booked. For a planned service or inspection, the price per door and what each visit includes are set out at the same time.
- On-site work. The engineer, working under our management, checks the door from end to end, deals with the fault or the service, and tests every safety function and sensor setting before signing the door off.
- Report and quote. You receive a report of the findings. Where a repair, part or upgrade is recommended, it is quoted in writing so you can decide, and the door is left in a safe state if it cannot be used.
Managing doors across several sites in and around Cambridgeshire? Send us the list of faults and we will price each visit in writing before booking engineers.
Automatic door repairs in Cambridgeshire: questions
What if my door in Cambridgeshire cannot be repaired?
If a drive unit is obsolete, or a repair would cost close to a new operator, the engineer explains why. A new drive unit can usually be fitted to the existing frame and leaves, which costs far less than a whole new door. You receive a written quote for that, and whether to go ahead is entirely your choice.
What do you charge for automatic door repairs in Cambridgeshire?
Our guide starts from £95 excluding VAT (visit including the first hour), the same guide price we use across the UK. For homes that is from £114 including VAT. We agree the visit price in writing before an engineer attends in Cambridgeshire, and quote any parts or further work before doing them. The price guide lists typical repair and service costs.
Can you tell me the cost before visiting my premises in Cambridgeshire?
We always confirm the visit price before attending. For some faults, photos of the door and the operator label let us price the repair itself in advance. Where the cause needs testing on site, parts and extra work are quoted after diagnosis and only go ahead if you agree.
Is it safe to keep using a faulty automatic door in Cambridgeshire?
It depends on the fault. A slow or noisy door may be safe to use until the visit, but a door that strikes people, closes unexpectedly or has damaged glass should be switched off and kept clear. If you are unsure, switch it off and use another entrance until an engineer has checked it.
Do you offer service contracts in Cambridgeshire?
Yes. A service contract sets out how many visits a year each door receives, what each visit includes and the price, all agreed in writing before you sign. Contracts suit sites with several doors or busy entrances, because visits are planned ahead and the records stay in one place. Contract length and notice terms are shown in the agreement.
Can you price a repair in Cambridgeshire from photos?
Sometimes. Clear photos of the door, the operator cover and any label showing the make and model, plus a description of what the door is doing, can let us price a likely repair before a visit. Where the cause is not obvious, we agree a diagnostic visit price in writing first and quote the repair afterwards.
Do businesses in Cambridgeshire have to fit automatic doors?
No law says every building must have automatic doors. Under the Equality Act 2010, service providers and employers must make reasonable adjustments for disabled people, and building regulations guidance in England calls for a powered door where an entrance door would otherwise be too heavy to open. An automatic door is often the simplest way to meet both.