Covering Ely and nearby
Homes, businesses and public buildings throughout the CB7 postcode district can arrange automatic door repairs with us. We are the contracting party and organise every visit; the engineer, who works under our management, travels in to Ely for the job rather than working from premises in town.
Care homes in and around Ely often need automatic doors on corridors and day rooms as well as at the main entrance. Gentle operation, hold-open devices linked to the fire alarm and controlled exits help residents move about safely.
Nearby towns we also list for automatic door repairs (straight-line distance): Newmarket (12.3 miles), March (12.8 miles), Cambridge (15.1 miles), Wisbech (18.9 miles), Huntingdon (19.5 miles), Thetford (20.6 miles).
What to think about for automatic door repairs in Ely
- Doors knocked by trolleys, pushchairs or deliveries often go out of line. Repeated impacts damage rollers and floor guides, so it helps to know roughly when the fault first appeared.
- Opening hours matter when booking a repair in Ely. If your premises close early or open late, mention it so the engineer can work while the entrance is quiet.
- Glass damage needs prompt action to keep people safe. Switch the door off, keep people back from the broken leaf and tape or board the glass if that can be done safely.
- Shopping parades and business parks in Ely can have restricted parking or loading. Tell us where an engineer can park and unload tools when you book the visit.
- Busy high street shops in Ely lose trade quickly when the entrance fails. Keep the programme switch key where staff can find it, so the door can be set to a safe mode while you wait.
Automatic door repairs in Ely: guide prices
The visit price is agreed in writing before an engineer attends; parts and any further work are quoted before they are done. Guide price: from £95 ex VAT (£114 inc VAT).
| Item | Guide price | Notes |
|---|---|---|
| Repair visit including the first hour, standard hours | £95 – £195 | ex VAT; homes £114 – £234 inc VAT |
| Repair visit, evenings and weekends | £195 – £300 | ex VAT; homes £234 – £360 inc VAT |
| Additional labour | £65 – £95 | per hour, ex VAT; homes £78 – £114 inc VAT |
| Sensor replacement | £195 – £495 | fitted, ex VAT; homes £234 – £594 inc VAT |
| Drive belt replacement | £145 – £345 | fitted, ex VAT; homes £174 – £414 inc VAT |
| Rollers, carriage wheels or floor guides | £195 – £495 | fitted, ex VAT; homes £234 – £594 inc VAT |
| Door off track or realignment | £125 – £345 | ex VAT; homes £150 – £414 inc VAT |
| Controller (control board) replacement | £395 – £895 | fitted, ex VAT; homes £474 – £1,074 inc VAT |
| Motor or gearbox replacement | £695 – £1,395 | fitted, ex VAT; homes £834 – £1,674 inc VAT |
The visit price is agreed in writing before an engineer attends. Parts and further work are quoted before they are done. Prices for faulty parts depend on the make and model of the door.
Standards and rules in England
BS EN 16005 is the current standard for the safety in use of powered pedestrian doors, and BS 7036-0:2014 is the British code of practice for risk assessment and risk reduction used alongside it. Standards are not law in themselves, but they are the recognised benchmark for showing an automatic door is safe to use, and we set up, test and document doors with reference to them. Standards are not retrospective, so an older door does not become unlawful when a standard is updated; a site-specific risk assessment shows whether any upgrades are sensible.
No law sets a fixed service interval. We recommend that a trained engineer checks the safety functions at least once a year, with service intervals set by the manufacturer’s instructions and how heavily the door is used, and that someone on site carries out simple regular checks and keeps a record.
How it works
- Tell us what is happening. Describe the fault, or the service or inspection that is due, and send photos of the door and any label on the operator. Include the address in Ely and how much the site depends on the door.
- Visit price agreed in writing. We confirm the price of the visit in writing before an engineer attends. If the door can be priced from photos and its make and model, we say so at this stage.
- Engineer visit. A specialist engineer working under our management diagnoses the fault or carries out the service, then tests the operation of the door and its safety sensors before leaving the site.
- Findings and follow-up. You receive a written record of what was found and done. Any parts or further work needed are quoted in writing before they go ahead, and nothing is added without your agreement.
Managing doors across several sites in and around Ely? Send us the list of faults and we will price each visit in writing before booking engineers.
Automatic door repairs in Ely: questions
Can you tell me the cost before visiting my premises in Ely?
We always confirm the visit price before attending. For some faults, photos of the door and the operator label let us price the repair itself in advance. Where the cause needs testing on site, parts and extra work are quoted after diagnosis and only go ahead if you agree.
What will automatic door repairs in Ely cost?
Our guide starts from £95 excluding VAT (visit including the first hour), the same guide price we use across the UK. For homes that is from £114 including VAT. We agree the visit price in writing before an engineer attends in Ely, and quote any parts or further work before doing them. The price guide lists typical repair and service costs.
Do you repair automatic doors in Ely?
Yes. We take the booking, agree the price and manage the job, and the visit in Ely is made by a specialist automatic door engineer working under our management. The engineers we send work on sliding, swing, folding and revolving doors from most makers, including doors we did not install. The visit price is confirmed with you in writing before the engineer is booked.
Is it safe to keep using a faulty automatic door in Ely?
It depends on the fault. A slow or noisy door may be safe to use until the visit, but a door that strikes people, closes unexpectedly or has damaged glass should be switched off and kept clear. If you are unsure, switch it off and use another entrance until an engineer has checked it.
What if a door in Ely is found to be unsafe?
The engineer explains the problem and, where needed, leaves the door in a safe state, for example switched off or set so it cannot trap or strike anyone. You receive a written note of the issue. The repair or upgrade that would put it right is quoted before any further work is carried out.
Which makes of automatic door can you work on in Ely?
Engineers working under our management work on most makes of automatic door, including sliding, swing, folding, telescopic and revolving types. Some older or obsolete operators have limited parts availability. If that applies, we explain the options, which may include a replacement drive unit on the existing frame, and quote them before anything is ordered.
Do businesses in Ely have to fit automatic doors?
No law says every building must have automatic doors. Under the Equality Act 2010, service providers and employers must make reasonable adjustments for disabled people, and building regulations guidance in England calls for a powered door where an entrance door would otherwise be too heavy to open. An automatic door is often the simplest way to meet both.