Coverage across Norfolk
Coverage for safety inspections and risk assessments extends across all of Norfolk, including addresses some distance from the towns listed below. We are the contracting party, the engineers work under our management, and the price is agreed in writing first. If your town is not among the 7 we list, contact us anyway; the process and guide prices do not change.
Towns listed in Norfolk: Norwich, Great Yarmouth, King's Lynn, Thetford, Dereham, Gorleston-on-Sea, Wymondham.
What to think about for safety inspections and risk assessments in Norfolk
- Care homes and hospitals in Norfolk have users who move slowly or unpredictably. The inspection pays close attention to sensor coverage and door speeds where frail or confused people pass through.
- Retail entrances in Norfolk with heavy footfall can have sensors knocked out of alignment over time. The inspection checks that detection still covers the full closing edge.
- Doors on escape routes must let people out safely during a fire or evacuation. The inspection checks break-out, power-failure opening or manual release, as the fire strategy requires.
- Shared entrances in office blocks and business parks in Norfolk may serve several tenants. Agree who holds the report and who pays for upgrades before booking.
- Older shopfronts and listed buildings in Norfolk may have narrow side screens and tight gaps that were thought acceptable when fitted. The report weighs what can reasonably be improved.
Safety inspections and risk assessments in Norfolk: guide prices
The visit price is agreed in writing before an engineer attends; parts and any further work are quoted before they are done. Guide price: typically £125 to £250 ex VAT.
| Item | Guide price | Notes |
|---|---|---|
| Safety inspection and risk assessment, existing door | £125 – £250 | per door, written report, ex VAT |
| Inspection added to a service visit | reduced | quoted with the service |
| Upgrades found by the inspection | quoted separately | see safety and compliance upgrades |
The inspection price is agreed in writing before the visit. Any upgrades the report recommends are quoted separately so you can plan them.
Standards and rules in England
Workplace law (the Workplace (Health, Safety and Welfare) Regulations 1992) expects powered doors to have suitable and effective features to stop them trapping anyone and, where needed for safety, to open by hand unless they open automatically if the power fails. Doors at work must also be kept in efficient working order under a suitable system of maintenance. HSE guidance on those regulations says the frequency of maintenance depends on the equipment and the manufacturer’s information.
No law sets a fixed service interval. We recommend that a trained engineer checks the safety functions at least once a year, with service intervals set by the manufacturer’s instructions and how heavily the door is used, and that someone on site carries out simple regular checks and keeps a record.
BS EN 16005 is the current standard for the safety in use of powered pedestrian doors, and BS 7036-0:2014 is the British code of practice for risk assessment and risk reduction used alongside it. Standards are not law in themselves, but they are the recognised benchmark for showing an automatic door is safe to use, and we set up, test and document doors with reference to them. Standards are not retrospective, so an older door does not become unlawful when a standard is updated; a site-specific risk assessment shows whether any upgrades are sensible.
How it works
- Report the fault or service. Let us know whether the door has failed, is behaving oddly or is simply due a service or safety inspection. A short video of the problem helps the engineer prepare for the visit.
- Agree the price first. Before anyone travels to Norfolk, the visit price is set out in writing. It is based on the door type, the work requested and the location, so you know the cost in advance.
- Diagnose, repair, test. On site, the engineer finds the cause and puts it right where the parts are to hand, or completes the planned service. Sensors, safety functions and emergency behaviour are checked before the door returns to use.
- Paperwork and next steps. A written record of the visit is left with you or sent afterwards. If parts must be ordered or more work is advisable, it is quoted separately and only goes ahead once you accept.
Need a risk assessment for an insurer or landlord in Norfolk? Send us their request and we will arrange an inspection and a written report.
Safety inspections and risk assessments in Norfolk: questions
Can an inspection in Norfolk be combined with a service?
Yes, and it often makes sense. The engineer services the door, then carries out the risk assessment while on site, which saves a second visit. The combined price is agreed in writing before the visit, and you receive both the service record and the inspection report.
Is there a guide price for safety inspections and risk assessments in Norfolk?
Our guide is £125 to £250 excluding VAT (per door), the same guide prices we use across the UK. We agree the visit price in writing before an engineer attends in Norfolk, and quote any parts or further work before doing them. The price guide lists typical repair and service costs.
Can you inspect all the doors on our site in Norfolk in one visit?
Usually, yes. A whole-site inspection covers every automatic door in one visit and one report, with each door's findings ranked so you can compare priorities across the site. Larger sites may need more than one day, which we agree with you when the inspection is priced.
Our insurer in Norfolk has asked for a risk assessment. Is this what they mean?
Most likely. Insurers usually want a documented, site-specific risk assessment of the door by a competent person, along with service records. Check their exact wording and send it to us. Our report covers the door's hazard zones, test results and recommended actions, which is what most insurers expect to see.
How soon can an engineer get to Norfolk?
We do not promise response times. When you book, we give you the earliest date we can offer and confirm it once the price is agreed. If the door is unsafe in the meantime, it is usually best to switch it off or set it to a safe mode, put up a sign and keep people clear of it.
What happens during a visit in Norfolk?
The engineer checks how the door is operating, diagnoses the fault or carries out the service, and tests the safety sensors and other functions before leaving. On a service visit that includes cleaning, adjustment and lubrication where needed. Anything that cannot be put right on the visit, or that needs parts, is explained and quoted before further work goes ahead.
Which building regulations apply to a new automatic entrance in Norfolk?
In England the guidance is Approved Document M (Volume 2) for access, Approved Document B for fire safety and escape routes, and Approved Document K for glazing and powered doors. A new entrance can count as building work, so building control should be involved before it is ordered.