Coverage across Suffolk
There is no branch to visit in Suffolk; instead, specialist engineers working under our management travel to you. That keeps safety inspections and risk assessments available across the whole area, including smaller towns and rural addresses. The page for each of the 8 towns we list below sets out nearby places, guide prices and the questions people usually ask.
Towns listed in Suffolk: Ipswich, Lowestoft, Bury St Edmunds, Haverhill, Felixstowe, Sudbury, Stowmarket, Newmarket.
What to think about for safety inspections and risk assessments in Suffolk
- Older shopfronts and listed buildings in Suffolk may have narrow side screens and tight gaps that were thought acceptable when fitted. The report weighs what can reasonably be improved.
- Doors on escape routes must let people out safely during a fire or evacuation. The inspection checks break-out, power-failure opening or manual release, as the fire strategy requires.
- Schools and nurseries need particular care with finger traps at hinges and beside side screens, because children are more likely to put their hands into gaps.
- Retail entrances in Suffolk with heavy footfall can have sensors knocked out of alignment over time. The inspection checks that detection still covers the full closing edge.
- Programme switches left in the wrong mode cause many incidents. The inspection checks the switch is secure, labelled and set correctly for each time of day.
Safety inspections and risk assessments in Suffolk: guide prices
The visit price is agreed in writing before an engineer attends; parts and any further work are quoted before they are done. Guide price: typically £125 to £250 ex VAT.
| Item | Guide price | Notes |
|---|---|---|
| Safety inspection and risk assessment, existing door | £125 – £250 | per door, written report, ex VAT |
| Inspection added to a service visit | reduced | quoted with the service |
| Upgrades found by the inspection | quoted separately | see safety and compliance upgrades |
The inspection price is agreed in writing before the visit. Any upgrades the report recommends are quoted separately so you can plan them.
Standards and rules in England
Workplace law (the Workplace (Health, Safety and Welfare) Regulations 1992) expects powered doors to have suitable and effective features to stop them trapping anyone and, where needed for safety, to open by hand unless they open automatically if the power fails. Doors at work must also be kept in efficient working order under a suitable system of maintenance. HSE guidance on those regulations says the frequency of maintenance depends on the equipment and the manufacturer’s information.
No law sets a fixed service interval. We recommend that a trained engineer checks the safety functions at least once a year, with service intervals set by the manufacturer’s instructions and how heavily the door is used, and that someone on site carries out simple regular checks and keeps a record.
BS EN 16005 is the current standard for the safety in use of powered pedestrian doors, and BS 7036-0:2014 is the British code of practice for risk assessment and risk reduction used alongside it. Standards are not law in themselves, but they are the recognised benchmark for showing an automatic door is safe to use, and we set up, test and document doors with reference to them. Standards are not retrospective, so an older door does not become unlawful when a standard is updated; a site-specific risk assessment shows whether any upgrades are sensible.
How it works
- Explain the problem. Whether the door is stuck, slow, noisy or due its next check, a short description and a few photos tell us which kind of visit to book for safety inspections and risk assessments and what to bring.
- Visit cost agreed. You get the visit price in writing before we book the engineer. There are no hidden extras: parts and further work are always quoted separately and in advance.
- Engineer on site. The engineer inspects the operator, sensors, tracks and leaves, carries out the repair or service, and runs the door through its safety tests before it goes back into use.
- Follow-up quoted. You are sent a record of the visit. If something else needs attention, we quote it in writing; for doors on a service plan, the next visit date is noted on the record.
Ask for an inspection price for your site in Suffolk. Every door is assessed on its hazard zones, and upgrades are quoted separately if you want them.
Safety inspections and risk assessments in Suffolk: questions
Our insurer in Suffolk has asked for a risk assessment. Is this what they mean?
Most likely. Insurers usually want a documented, site-specific risk assessment of the door by a competent person, along with service records. Check their exact wording and send it to us. Our report covers the door's hazard zones, test results and recommended actions, which is what most insurers expect to see.
Can you give me a price for safety inspections and risk assessments in Suffolk?
Our guide is £125 to £250 excluding VAT (per door), the same guide prices we use across the UK. We agree the visit price in writing before an engineer attends in Suffolk, and quote any parts or further work before doing them. The price guide lists typical repair and service costs.
Can an inspection in Suffolk be combined with a service?
Yes, and it often makes sense. The engineer services the door, then carries out the risk assessment while on site, which saves a second visit. The combined price is agreed in writing before the visit, and you receive both the service record and the inspection report.
Can you inspect all the doors on our site in Suffolk in one visit?
Usually, yes. A whole-site inspection covers every automatic door in one visit and one report, with each door's findings ranked so you can compare priorities across the site. Larger sites may need more than one day, which we agree with you when the inspection is priced.
How often should automatic doors in Suffolk be serviced?
No law sets a fixed interval. We recommend a trained engineer checks the safety functions at least once a year, with service intervals set by the manufacturer's instructions and how heavily the door is used; busy doors are often serviced more often. Site staff should also carry out simple regular checks and keep a record of them.
How soon can an engineer get to Suffolk?
We do not promise response times. When you book, we give you the earliest date we can offer and confirm it once the price is agreed. If the door is unsafe in the meantime, it is usually best to switch it off or set it to a safe mode, put up a sign and keep people clear of it.
Do businesses in Suffolk have to fit automatic doors?
No law says every building must have automatic doors. Under the Equality Act 2010, service providers and employers must make reasonable adjustments for disabled people, and building regulations guidance in England calls for a powered door where an entrance door would otherwise be too heavy to open. An automatic door is often the simplest way to meet both.