Coverage across Staffordshire
Multi-site organisations in Staffordshire, such as councils, housing providers, schools and health providers, can arrange automatic door repairs for every building through one contact. Each site gets its own written price and its own record. Smaller customers, from corner shops to private homes, follow exactly the same process. The towns we list here, 12 in all, appear below.
Towns listed in Staffordshire: Stoke-on-Trent, Newcastle-under-Lyme, Burton upon Trent, Cannock, Tamworth, Stafford, Lichfield, Kidsgrove, Burntwood, Rugeley, Leek, Biddulph.
What to think about for automatic door repairs in Staffordshire
- For surgeries, clinics and care settings in Staffordshire, a door that will not open can stop wheelchair users getting in. Plan an alternative accessible entrance and clear signs while the repair is arranged.
- Doors knocked by trolleys, pushchairs or deliveries often go out of line. Repeated impacts damage rollers and floor guides, so it helps to know roughly when the fault first appeared.
- Leisure centres, schools and public buildings in Staffordshire may need a contractor induction or permit before work starts. Send any site rules with your booking so the visit can go ahead first time.
- Glass damage needs prompt action to keep people safe. Switch the door off, keep people back from the broken leaf and tape or board the glass if that can be done safely.
- Rule out the simple things. Check whether the door's isolator or fused spur has been switched off, and whether other equipment on the same circuit has also stopped working.
Automatic door repairs in Staffordshire: guide prices
The visit price is agreed in writing before an engineer attends; parts and any further work are quoted before they are done. Guide price: from £95 ex VAT (£114 inc VAT).
| Item | Guide price | Notes |
|---|---|---|
| Repair visit including the first hour, standard hours | £95 – £195 | ex VAT; homes £114 – £234 inc VAT |
| Repair visit, evenings and weekends | £195 – £300 | ex VAT; homes £234 – £360 inc VAT |
| Additional labour | £65 – £95 | per hour, ex VAT; homes £78 – £114 inc VAT |
| Sensor replacement | £195 – £495 | fitted, ex VAT; homes £234 – £594 inc VAT |
| Drive belt replacement | £145 – £345 | fitted, ex VAT; homes £174 – £414 inc VAT |
| Rollers, carriage wheels or floor guides | £195 – £495 | fitted, ex VAT; homes £234 – £594 inc VAT |
| Door off track or realignment | £125 – £345 | ex VAT; homes £150 – £414 inc VAT |
| Controller (control board) replacement | £395 – £895 | fitted, ex VAT; homes £474 – £1,074 inc VAT |
| Motor or gearbox replacement | £695 – £1,395 | fitted, ex VAT; homes £834 – £1,674 inc VAT |
The visit price is agreed in writing before an engineer attends. Parts and further work are quoted before they are done. Prices for faulty parts depend on the make and model of the door.
Standards and rules in England
Workplace law (the Workplace (Health, Safety and Welfare) Regulations 1992) expects powered doors to have suitable and effective features to stop them trapping anyone and, where needed for safety, to open by hand unless they open automatically if the power fails. Doors at work must also be kept in efficient working order under a suitable system of maintenance. HSE guidance on those regulations says the frequency of maintenance depends on the equipment and the manufacturer’s information.
No law sets a fixed service interval. We recommend that a trained engineer checks the safety functions at least once a year, with service intervals set by the manufacturer’s instructions and how heavily the door is used, and that someone on site carries out simple regular checks and keeps a record.
BS EN 16005 is the current standard for the safety in use of powered pedestrian doors, and BS 7036-0:2014 is the British code of practice for risk assessment and risk reduction used alongside it. Standards are not law in themselves, but they are the recognised benchmark for showing an automatic door is safe to use, and we set up, test and document doors with reference to them. Standards are not retrospective, so an older door does not become unlawful when a standard is updated; a site-specific risk assessment shows whether any upgrades are sensible.
How it works
- Tell us what is happening. Describe the fault, or the service or inspection that is due, and send photos of the door and any label on the operator. Include the address in Staffordshire and how much the site depends on the door.
- Visit price agreed in writing. We confirm the price of the visit in writing before an engineer attends. If the door can be priced from photos and its make and model, we say so at this stage.
- Engineer visit. A specialist engineer working under our management diagnoses the fault or carries out the service, then tests the operation of the door and its safety sensors before leaving the site.
- Findings and follow-up. You receive a written record of what was found and done. Any parts or further work needed are quoted in writing before they go ahead, and nothing is added without your agreement.
Managing doors across several sites in and around Staffordshire? Send us the list of faults and we will price each visit in writing before booking engineers.
Automatic door repairs in Staffordshire: questions
Do you repair automatic doors in Staffordshire?
Yes. We take the booking, agree the price and manage the job, and the visit in Staffordshire is made by a specialist automatic door engineer working under our management. The engineers we send work on sliding, swing, folding and revolving doors from most makers, including doors we did not install. The visit price is confirmed with you in writing before the engineer is booked.
Is there a guide price for automatic door repairs in Staffordshire?
Our guide starts from £95 excluding VAT (visit including the first hour), the same guide price we use across the UK. For homes that is from £114 including VAT. We agree the visit price in writing before an engineer attends in Staffordshire, and quote any parts or further work before doing them. The price guide lists typical repair and service costs.
Is it safe to keep using a faulty automatic door in Staffordshire?
It depends on the fault. A slow or noisy door may be safe to use until the visit, but a door that strikes people, closes unexpectedly or has damaged glass should be switched off and kept clear. If you are unsure, switch it off and use another entrance until an engineer has checked it.
Do engineers carry spare parts for doors in Staffordshire?
Engineers carry common parts such as sensors, belts and some rollers. Controllers, motors and parts for less common doors are ordered once the fault is confirmed, and delivery is typically 1 to 3 weeks. Knowing the make and model in advance improves the chance of a repair during the first visit.
Can you price a repair in Staffordshire from photos?
Sometimes. Clear photos of the door, the operator cover and any label showing the make and model, plus a description of what the door is doing, can let us price a likely repair before a visit. Where the cause is not obvious, we agree a diagnostic visit price in writing first and quote the repair afterwards.
How is the visit price set for work in Staffordshire?
We agree the visit price with you in writing before an engineer attends. It is based on the type of door, the work requested and the location. If parts or further work are needed once the engineer has found the cause, those are quoted before they are done, so the cost never moves without your agreement.
Who is responsible for automatic doors on escape routes in Staffordshire?
Under the Regulatory Reform (Fire Safety) Order 2005 the responsible person for the premises must make sure escape routes work and fire safety equipment is maintained. Automatic doors on an escape route need fail-safe opening or break-out, set by the fire strategy.