Covering Tonbridge and nearby
Homes, businesses and public buildings throughout the TN9, TN10 and TN11 postcode districts can arrange automatic door repairs with us. We are the contracting party and organise every visit; the engineer, who works under our management, travels in to Tonbridge for the job rather than working from premises in town.
In Tonbridge, automatic door needs often centre on the high street: independent shops, pharmacies, banks, cafés and estate agents. Frontages are often narrow, so the choice is usually between a compact sliding door, a folding door or a swing operator on the existing door.
Nearby towns we also list for automatic door repairs (straight-line distance): Tunbridge Wells (4.3 miles), Sevenoaks (6.5 miles), Crowborough (10.4 miles), Maidstone (11.6 miles), East Grinstead (13.1 miles), Orpington (14.5 miles).
What to think about for automatic door repairs in Tonbridge
- Grit and stones in the floor guide are a frequent cause of doors sticking or stopping short. Sweeping the threshold and track area regularly prevents many breakdowns.
- Rule out the simple things. Check whether the door's isolator or fused spur has been switched off, and whether other equipment on the same circuit has also stopped working.
- For surgeries, clinics and care settings in Tonbridge, a door that will not open can stop wheelchair users getting in. Plan an alternative accessible entrance and clear signs while the repair is arranged.
- Glass damage needs prompt action to keep people safe. Switch the door off, keep people back from the broken leaf and tape or board the glass if that can be done safely.
- Older shopfronts in Tonbridge may have automatic doors with discontinued drive units. Ask whether parts are still available before agreeing to a large repair, as a new operator may be better value.
Automatic door repairs in Tonbridge: guide prices
The visit price is agreed in writing before an engineer attends; parts and any further work are quoted before they are done. Guide price: from £95 ex VAT (£114 inc VAT).
| Item | Guide price | Notes |
|---|---|---|
| Repair visit including the first hour, standard hours | £95 – £195 | ex VAT; homes £114 – £234 inc VAT |
| Repair visit, evenings and weekends | £195 – £300 | ex VAT; homes £234 – £360 inc VAT |
| Additional labour | £65 – £95 | per hour, ex VAT; homes £78 – £114 inc VAT |
| Sensor replacement | £195 – £495 | fitted, ex VAT; homes £234 – £594 inc VAT |
| Drive belt replacement | £145 – £345 | fitted, ex VAT; homes £174 – £414 inc VAT |
| Rollers, carriage wheels or floor guides | £195 – £495 | fitted, ex VAT; homes £234 – £594 inc VAT |
| Door off track or realignment | £125 – £345 | ex VAT; homes £150 – £414 inc VAT |
| Controller (control board) replacement | £395 – £895 | fitted, ex VAT; homes £474 – £1,074 inc VAT |
| Motor or gearbox replacement | £695 – £1,395 | fitted, ex VAT; homes £834 – £1,674 inc VAT |
The visit price is agreed in writing before an engineer attends. Parts and further work are quoted before they are done. Prices for faulty parts depend on the make and model of the door.
Standards and rules in England
Workplace law (the Workplace (Health, Safety and Welfare) Regulations 1992) expects powered doors to have suitable and effective features to stop them trapping anyone and, where needed for safety, to open by hand unless they open automatically if the power fails. Doors at work must also be kept in efficient working order under a suitable system of maintenance. HSE guidance on those regulations says the frequency of maintenance depends on the equipment and the manufacturer’s information.
No law sets a fixed service interval. We recommend that a trained engineer checks the safety functions at least once a year, with service intervals set by the manufacturer’s instructions and how heavily the door is used, and that someone on site carries out simple regular checks and keeps a record.
How it works
- Share the details. Send the address in Tonbridge, the door type and make if you know it, and a description or video of the problem. For servicing, tell us how many doors there are and how busy each one is.
- Price confirmed in writing. We agree the visit price in writing before an engineer attends. Some straightforward repairs can be priced in full from photos and the make and model of the door.
- Diagnosis and repair. A specialist engineer attends on the agreed date, finds the cause, repairs or services the door, and tests its operation, sensors and safety functions with reference to BS EN 16005.
- Written record. Each visit ends with a written record for your files. Anything still outstanding, such as parts on order or recommended upgrades, is quoted before any further work is done.
Managing doors across several sites in and around Tonbridge? Send us the list of faults and we will price each visit in writing before booking engineers.
Automatic door repairs in Tonbridge: questions
Do you repair automatic doors in Tonbridge?
Yes. We take the booking, agree the price and manage the job, and the visit in Tonbridge is made by a specialist automatic door engineer working under our management. The engineers we send work on sliding, swing, folding and revolving doors from most makers, including doors we did not install. The visit price is confirmed with you in writing before the engineer is booked.
Is there a guide price for automatic door repairs in Tonbridge?
Our guide starts from £95 excluding VAT (visit including the first hour), the same guide price we use across the UK. For homes that is from £114 including VAT. We agree the visit price in writing before an engineer attends in Tonbridge, and quote any parts or further work before doing them. The price guide lists typical repair and service costs.
Do you keep records of repairs for buildings in Tonbridge?
Yes. Each visit produces a written report of the fault found, the work done and any parts fitted or recommended. Facilities teams can keep these with the door's service records, which helps show the door is being maintained and makes repeat faults easier to trace.
What if my door in Tonbridge cannot be repaired?
If a drive unit is obsolete, or a repair would cost close to a new operator, the engineer explains why. A new drive unit can usually be fitted to the existing frame and leaves, which costs far less than a whole new door. You receive a written quote for that, and whether to go ahead is entirely your choice.
What if a door in Tonbridge is found to be unsafe?
The engineer explains the problem and, where needed, leaves the door in a safe state, for example switched off or set so it cannot trap or strike anyone. You receive a written note of the issue. The repair or upgrade that would put it right is quoted before any further work is carried out.
How soon can an engineer get to Tonbridge?
We do not promise response times. When you book, we give you the earliest date we can offer and confirm it once the price is agreed. If the door is unsafe in the meantime, it is usually best to switch it off or set it to a safe mode, put up a sign and keep people clear of it.
Do businesses in Tonbridge have to fit automatic doors?
No law says every building must have automatic doors. Under the Equality Act 2010, service providers and employers must make reasonable adjustments for disabled people, and building regulations guidance in England calls for a powered door where an entrance door would otherwise be too heavy to open. An automatic door is often the simplest way to meet both.