Covering Richmond and nearby
Sites across the TW9 and TW10 postcode districts are visited by specialist automatic door engineers working under our management. They travel to Richmond for sensor upgrades and replacement as bookings come in, so dates depend on the diary rather than a fixed local team, and we give you the earliest date we can offer when you book.
Getting a van close to the door is often the hardest part of a London job. Red routes, controlled parking zones and loading rules vary from street to street, so access and parking restrictions are planned into the visit to Richmond before it is booked.
Nearby towns we also list for sensor upgrades and replacement (straight-line distance): Twickenham (1.8 miles), Hounslow (2.4 miles), Chiswick (3.0 miles), Kingston upon Thames (3.4 miles), Ealing (3.5 miles), Acton (3.5 miles).
What to think about for sensor upgrades and replacement in Richmond
- Corridor doors that people walk past rather than through may work better on a touch-free switch than a motion sensor, cutting needless openings and heat loss.
- Swing doors in narrow corridors need sensors on the leaf to protect people on both sides. The engineer checks the swing path and any walls or fittings close by.
- Care settings in Richmond often need longer hold-open times and wider safety zones for residents who move slowly, use walking frames or pause in the doorway.
- Shopping parades and older shopfronts in Richmond sometimes have low transoms or canopies that limit where a sensor can be mounted. The engineer checks height and angle first.
- Sensor changes on escape route doors must never stop the door opening when it needs to. The engineer checks the door's escape mode after any sensor work.
Sensor upgrades and replacement in Richmond: guide prices
The visit price is agreed in writing before an engineer attends; parts and any further work are quoted before they are done. Guide price: typically £195 to £495 ex VAT.
| Item | Guide price | Notes |
|---|---|---|
| Add or replace a safety or activation sensor | £195 – £495 | per sensor fitted, ex VAT |
| Touch-free switch or push pad | £145 – £395 | per switch, ex VAT |
| Side-screen or light-curtain protection | from £295 | per door, ex VAT; on survey |
Sensor prices cover the part, fitting and set-up. If a sensor is fitted on a visit of its own, the visit charge (from £95 ex VAT) is added, and we confirm the total in writing before an engineer attends. Each sensor is set up for the door and tested before the engineer leaves.
Standards and rules in England
BS EN 16005 is the current standard for the safety in use of powered pedestrian doors, and BS 7036-0:2014 is the British code of practice for risk assessment and risk reduction used alongside it. Standards are not law in themselves, but they are the recognised benchmark for showing an automatic door is safe to use, and we set up, test and document doors with reference to them. Standards are not retrospective, so an older door does not become unlawful when a standard is updated; a site-specific risk assessment shows whether any upgrades are sensible.
No law sets a fixed service interval. We recommend that a trained engineer checks the safety functions at least once a year, with service intervals set by the manufacturer’s instructions and how heavily the door is used, and that someone on site carries out simple regular checks and keeps a record.
How it works
- Tell us what is happening. Describe the fault, or the service or inspection that is due, and send photos of the door and any label on the operator. Include the address in Richmond and how much the site depends on the door.
- Visit price agreed in writing. We confirm the price of the visit in writing before an engineer attends. If the door can be priced from photos and its make and model, we say so at this stage.
- Engineer visit. A specialist engineer working under our management diagnoses the fault or carries out the service, then tests the operation of the door and its safety sensors before leaving the site.
- Findings and follow-up. You receive a written record of what was found and done. Any parts or further work needed are quoted in writing before they go ahead, and nothing is added without your agreement.
Get your door detecting people properly again. Contact us about sensor replacement in Richmond, with the visit cost confirmed before anyone attends.
Sensor upgrades and replacement in Richmond: questions
Can you upgrade sensors on an old door in Richmond?
Most older doors can take modern sensors. A few very old controllers cannot monitor current safety sensors. If yours is one of them, we explain whether a controller upgrade or a new drive unit is the better option, and quote it, before any work is done.
What do you charge for sensor upgrades and replacement in Richmond?
Our guide is £195 to £495 excluding VAT (per sensor fitted), the same guide prices we use across the UK. We agree the visit price in writing before an engineer attends in Richmond, and quote any parts or further work before doing them. The price guide lists typical repair and service costs.
Will new sensors stop false openings at our entrance in Richmond?
Usually. Modern sensors can ignore cross traffic and detect only people moving towards the door, and the zone can be narrowed. If the entrance faces a busy street or catches heavy weather, the engineer may suggest a sensor that filters those conditions better.
Do you replace automatic door sensors in Richmond?
Yes. Sensor replacement and upgrades in Richmond are booked and managed by us and carried out by engineers who specialise in automatic doors. They work on sensors for sliding, swing, folding and revolving doors from most makers. The visit cost is set in writing before they attend, and each new sensor is tested before they leave.
Can visits in Richmond be arranged outside working hours?
Yes, where the site needs it. Early-morning, evening and weekend visits can be arranged for shops, surgeries and offices that cannot lose their entrance during the day. Any difference in price for out-of-hours attendance is agreed in writing before the visit is booked, alongside the standard visit price.
What should I tell you when reporting a fault in Richmond?
The address, the type of door, what it is doing or not doing, when the problem started and whether it is safe to use. A photo of the operator label showing the make, and a short video of the fault, help a great deal. With that, we can agree the visit price in writing and send an engineer with the right parts where possible.
Who is responsible for automatic doors on escape routes in Richmond?
Under the Regulatory Reform (Fire Safety) Order 2005 the responsible person for the premises must make sure escape routes work and fire safety equipment is maintained. Automatic doors on an escape route need fail-safe opening or break-out, set by the fire strategy.