Covering Norwich and nearby
Requests for automatic door servicing in Norwich are handled by us and passed to a specialist engineer working under our management. Coverage includes the NR1, NR2, NR3, NR5, NR6 and NR7 postcode districts: town-centre premises, business and retail sites, public buildings and residential streets alike.
Care homes and supported living schemes are spread across Norwich and the surrounding area, and their doors have to balance easy access with resident safety. Slow, gentle operation, hold-open devices linked to the fire alarm and controlled exits are typical requirements.
Nearby towns we also list for automatic door servicing (straight-line distance): Wymondham (8.6 miles), Dereham (15.8 miles), Great Yarmouth (18.2 miles), Gorleston-on-Sea (18.5 miles), Lowestoft (21.8 miles), Thetford (27.3 miles).
What to think about for automatic door servicing in Norwich
- Battery backup units wear out over time. Testing them at each service shows whether the door will still open or close safely in a power cut.
- Schools and colleges in Norwich often prefer servicing during holidays or after hours. Plan visits early in the year so they fall when the buildings are quiet.
- A logbook kept near the door, or a shared digital folder, makes it simple to show service history in Norwich when an insurer, landlord or inspector asks for it.
- Older doors in Norwich may need parts replaced more often as they age. A service history that tracks wear helps you budget for repairs or a new drive unit before a breakdown.
- Business parks and retail parks in Norwich may have doors owned by the landlord and doors leased with the unit. Check who is responsible for servicing each door before booking.
Automatic door servicing in Norwich: guide prices
The visit price is agreed in writing before an engineer attends; parts and any further work are quoted before they are done. Guide price: from £145 ex VAT (£174 inc VAT).
| Item | Guide price | Notes |
|---|---|---|
| Single service visit, first door on site | £145 – £245 | checks, adjustment and service record, ex VAT; homes £174 – £294 inc VAT |
| Each additional door on the same visit | £60 – £120 | ex VAT; homes £72 – £144 inc VAT |
| Service contract, one visit a year | £145 – £245 | first door, per year, visit booked in advance at a fixed price, ex VAT; homes £174 – £294 inc VAT |
| Service contract, two visits a year | £270 – £460 | first door, per year, ex VAT; additional doors at the per-visit rate above; homes £324 – £552 inc VAT |
No law sets a fixed service interval. We recommend a safety check by a trained engineer at least once a year, and more frequent visits for busy doors. Repairs found during a service are quoted before they are done.
Standards and rules in England
Workplace law (the Workplace (Health, Safety and Welfare) Regulations 1992) expects powered doors to have suitable and effective features to stop them trapping anyone and, where needed for safety, to open by hand unless they open automatically if the power fails. Doors at work must also be kept in efficient working order under a suitable system of maintenance. HSE guidance on those regulations says the frequency of maintenance depends on the equipment and the manufacturer’s information.
BS EN 16005 is the current standard for the safety in use of powered pedestrian doors, and BS 7036-0:2014 is the British code of practice for risk assessment and risk reduction used alongside it. Standards are not law in themselves, but they are the recognised benchmark for showing an automatic door is safe to use, and we set up, test and document doors with reference to them. Standards are not retrospective, so an older door does not become unlawful when a standard is updated; a site-specific risk assessment shows whether any upgrades are sensible.
How it works
- Make contact. Phone, email or use the form. Tell us the type of door, what it is doing and whether it is safe to use, so the right visit for automatic door servicing can be planned.
- Written visit price. The cost of attending is agreed in writing before the visit is booked. For a planned service or inspection, the price per door and what each visit includes are set out at the same time.
- On-site work. The engineer, working under our management, checks the door from end to end, deals with the fault or the service, and tests every safety function and sensor setting before signing the door off.
- Report and quote. You receive a report of the findings. Where a repair, part or upgrade is recommended, it is quoted in writing so you can decide, and the door is left in a safe state if it cannot be used.
Get in touch about automatic door servicing in Norwich. We will suggest an interval to suit how much each door is used and price the visits up front.
Automatic door servicing in Norwich: questions
Can one contract cover all our buildings in Norwich and nearby?
Yes. A contract can list every door across your sites, with the visits per year and the price for each door. One schedule and one set of service reports make it easier to keep records complete, and repair visits between services are charged at the contract rates.
How are prices worked out for automatic door servicing in Norwich?
Our guide starts from £145 excluding VAT (per visit, first door), the same guide price we use across the UK. For homes that is from £174 including VAT. We agree the visit price in writing before an engineer attends in Norwich, and quote any parts or further work before doing them. The price guide lists typical repair and service costs.
Will servicing help with our insurer or landlord in Norwich?
Many insurers and landlords ask for evidence that automatic doors are maintained. A written service report for each door, kept in a logbook or digital folder, is the usual way to show that. If they ask for a risk assessment against BS EN 16005, a safety inspection can be added.
Do you service doors in Norwich that another company installed?
Yes. We service most powered pedestrian doors, whoever fitted them. The first visit records each door's make, model, condition and any concerns, so later reports can be compared. If parts are no longer made for one of your doors, we let you know early so a replacement can be planned.
Do you leave a written record after each visit in Norwich?
Yes. Every visit ends with a written record of what was checked, what was done and anything that still needs attention. For safety inspections you receive a report of the findings and a site-specific risk assessment. Keeping these on file is the usual way to show that a workplace door is maintained and in good working order.
Do you offer service contracts in Norwich?
Yes. A service contract sets out how many visits a year each door receives, what each visit includes and the price, all agreed in writing before you sign. Contracts suit sites with several doors or busy entrances, because visits are planned ahead and the records stay in one place. Contract length and notice terms are shown in the agreement.
Which building regulations apply to a new automatic entrance in Norwich?
In England the guidance is Approved Document M (Volume 2) for access, Approved Document B for fire safety and escape routes, and Approved Document K for glazing and powered doors. A new entrance can count as building work, so building control should be involved before it is ordered.