Covering Norwich and nearby
From shops and surgeries to schools, care homes and private houses, any building in the NR1, NR2, NR3, NR5, NR6 and NR7 postcode districts can be covered for automatic door repairs. Specialist engineers working under our management carry out the work, and you deal with us as the contracting party from start to finish.
Housing providers and managing agents in Norwich look after communal entrance doors that are used day and night. Reliable closing, good security and a written service record are usually the priorities, along with door entry or fob systems tied into the operator.
Nearby towns we also list for automatic door repairs (straight-line distance): Wymondham (8.6 miles), Dereham (15.8 miles), Great Yarmouth (18.2 miles), Gorleston-on-Sea (18.5 miles), Lowestoft (21.8 miles), Thetford (27.3 miles).
What to think about for automatic door repairs in Norwich
- Wet and windy weather causes many false openings. Sensors over exposed entrances can react to rain and blowing leaves, and a small change to the detection zone often cures it.
- Doors knocked by trolleys, pushchairs or deliveries often go out of line. Repeated impacts damage rollers and floor guides, so it helps to know roughly when the fault first appeared.
- Grit and stones in the floor guide are a frequent cause of doors sticking or stopping short. Sweeping the threshold and track area regularly prevents many breakdowns.
- Glass damage needs prompt action to keep people safe. Switch the door off, keep people back from the broken leaf and tape or board the glass if that can be done safely.
- Older shopfronts in Norwich may have automatic doors with discontinued drive units. Ask whether parts are still available before agreeing to a large repair, as a new operator may be better value.
Automatic door repairs in Norwich: guide prices
The visit price is agreed in writing before an engineer attends; parts and any further work are quoted before they are done. Guide price: from £95 ex VAT (£114 inc VAT).
| Item | Guide price | Notes |
|---|---|---|
| Repair visit including the first hour, standard hours | £95 – £195 | ex VAT; homes £114 – £234 inc VAT |
| Repair visit, evenings and weekends | £195 – £300 | ex VAT; homes £234 – £360 inc VAT |
| Additional labour | £65 – £95 | per hour, ex VAT; homes £78 – £114 inc VAT |
| Sensor replacement | £195 – £495 | fitted, ex VAT; homes £234 – £594 inc VAT |
| Drive belt replacement | £145 – £345 | fitted, ex VAT; homes £174 – £414 inc VAT |
| Rollers, carriage wheels or floor guides | £195 – £495 | fitted, ex VAT; homes £234 – £594 inc VAT |
| Door off track or realignment | £125 – £345 | ex VAT; homes £150 – £414 inc VAT |
| Controller (control board) replacement | £395 – £895 | fitted, ex VAT; homes £474 – £1,074 inc VAT |
| Motor or gearbox replacement | £695 – £1,395 | fitted, ex VAT; homes £834 – £1,674 inc VAT |
The visit price is agreed in writing before an engineer attends. Parts and further work are quoted before they are done. Prices for faulty parts depend on the make and model of the door.
Standards and rules in England
Workplace law (the Workplace (Health, Safety and Welfare) Regulations 1992) expects powered doors to have suitable and effective features to stop them trapping anyone and, where needed for safety, to open by hand unless they open automatically if the power fails. Doors at work must also be kept in efficient working order under a suitable system of maintenance. HSE guidance on those regulations says the frequency of maintenance depends on the equipment and the manufacturer’s information.
BS EN 16005 is the current standard for the safety in use of powered pedestrian doors, and BS 7036-0:2014 is the British code of practice for risk assessment and risk reduction used alongside it. Standards are not law in themselves, but they are the recognised benchmark for showing an automatic door is safe to use, and we set up, test and document doors with reference to them. Standards are not retrospective, so an older door does not become unlawful when a standard is updated; a site-specific risk assessment shows whether any upgrades are sensible.
How it works
- Tell us what is happening. Describe the fault, or the service or inspection that is due, and send photos of the door and any label on the operator. Include the address in Norwich and how much the site depends on the door.
- Visit price agreed in writing. We confirm the price of the visit in writing before an engineer attends. If the door can be priced from photos and its make and model, we say so at this stage.
- Engineer visit. A specialist engineer working under our management diagnoses the fault or carries out the service, then tests the operation of the door and its safety sensors before leaving the site.
- Findings and follow-up. You receive a written record of what was found and done. Any parts or further work needed are quoted in writing before they go ahead, and nothing is added without your agreement.
Book a repair visit in Norwich with the price settled up front. Parts and any further work are quoted to you before the engineer goes ahead.
Automatic door repairs in Norwich: questions
Is it safe to keep using a faulty automatic door in Norwich?
It depends on the fault. A slow or noisy door may be safe to use until the visit, but a door that strikes people, closes unexpectedly or has damaged glass should be switched off and kept clear. If you are unsure, switch it off and use another entrance until an engineer has checked it.
What will automatic door repairs in Norwich cost?
Our guide starts from £95 excluding VAT (visit including the first hour), the same guide price we use across the UK. For homes that is from £114 including VAT. We agree the visit price in writing before an engineer attends in Norwich, and quote any parts or further work before doing them. The price guide lists typical repair and service costs.
What if my door in Norwich cannot be repaired?
If a drive unit is obsolete, or a repair would cost close to a new operator, the engineer explains why. A new drive unit can usually be fitted to the existing frame and leaves, which costs far less than a whole new door. You receive a written quote for that, and whether to go ahead is entirely your choice.
Can you tell me the cost before visiting my premises in Norwich?
We always confirm the visit price before attending. For some faults, photos of the door and the operator label let us price the repair itself in advance. Where the cause needs testing on site, parts and extra work are quoted after diagnosis and only go ahead if you agree.
How is the visit price set for work in Norwich?
We agree the visit price with you in writing before an engineer attends. It is based on the type of door, the work requested and the location. If parts or further work are needed once the engineer has found the cause, those are quoted before they are done, so the cost never moves without your agreement.
Can visits in Norwich be arranged outside working hours?
Yes, where the site needs it. Early-morning, evening and weekend visits can be arranged for shops, surgeries and offices that cannot lose their entrance during the day. Any difference in price for out-of-hours attendance is agreed in writing before the visit is booked, alongside the standard visit price.
Do businesses in Norwich have to fit automatic doors?
No law says every building must have automatic doors. Under the Equality Act 2010, service providers and employers must make reasonable adjustments for disabled people, and building regulations guidance in England calls for a powered door where an entrance door would otherwise be too heavy to open. An automatic door is often the simplest way to meet both.