Coverage across the Scottish Borders
Booking automatic door servicing in the Scottish Borders does not depend on being close to a particular town. Engineers working under our management travel throughout the area, and nothing goes ahead until the price has been agreed in writing. Below are the towns we list here, 3 at present, each linking to a page with nearby places and guide prices.
Towns listed in the Scottish Borders: Hawick, Galashiels, Peebles.
What to think about for automatic door servicing in the Scottish Borders
- A logbook kept near the door, or a shared digital folder, makes it simple to show service history in the Scottish Borders when an insurer, landlord or inspector asks for it.
- Schools and colleges in the Scottish Borders often prefer servicing during holidays or after hours. Plan visits early in the year so they fall when the buildings are quiet.
- Battery backup units wear out over time. Testing them at each service shows whether the door will still open or close safely in a power cut.
- Floors matter. Uneven, worn or newly laid floor finishes can affect floor guides and sensor detection, so mention any recent floor work before the service.
- Exposed entrances collect grit, leaves and rain. Weather-facing doors benefit from extra attention to the floor guide, brush strips and sensor settings at each service.
Automatic door servicing in the Scottish Borders: guide prices
The visit price is agreed in writing before an engineer attends; parts and any further work are quoted before they are done. Guide price: from £145 ex VAT (£174 inc VAT).
| Item | Guide price | Notes |
|---|---|---|
| Single service visit, first door on site | £145 – £245 | checks, adjustment and service record, ex VAT; homes £174 – £294 inc VAT |
| Each additional door on the same visit | £60 – £120 | ex VAT; homes £72 – £144 inc VAT |
| Service contract, one visit a year | £145 – £245 | first door, per year, visit booked in advance at a fixed price, ex VAT; homes £174 – £294 inc VAT |
| Service contract, two visits a year | £270 – £460 | first door, per year, ex VAT; additional doors at the per-visit rate above; homes £324 – £552 inc VAT |
No law sets a fixed service interval. We recommend a safety check by a trained engineer at least once a year, and more frequent visits for busy doors. Repairs found during a service are quoted before they are done.
Standards and rules in Scotland
Workplace law (the Workplace (Health, Safety and Welfare) Regulations 1992) expects powered doors to have suitable and effective features to stop them trapping anyone and, where needed for safety, to open by hand unless they open automatically if the power fails. Doors at work must also be kept in efficient working order under a suitable system of maintenance. HSE guidance on those regulations says the frequency of maintenance depends on the equipment and the manufacturer’s information.
No law sets a fixed service interval. We recommend that a trained engineer checks the safety functions at least once a year, with service intervals set by the manufacturer’s instructions and how heavily the door is used, and that someone on site carries out simple regular checks and keeps a record.
BS EN 16005 is the current standard for the safety in use of powered pedestrian doors, and BS 7036-0:2014 is the British code of practice for risk assessment and risk reduction used alongside it. Standards are not law in themselves, but they are the recognised benchmark for showing an automatic door is safe to use, and we set up, test and document doors with reference to them. Standards are not retrospective, so an older door does not become unlawful when a standard is updated; a site-specific risk assessment shows whether any upgrades are sensible.
How it works
- Tell us what is happening. Describe the fault, or the service or inspection that is due, and send photos of the door and any label on the operator. Include the address in the Scottish Borders and how much the site depends on the door.
- Visit price agreed in writing. We confirm the price of the visit in writing before an engineer attends. If the door can be priced from photos and its make and model, we say so at this stage.
- Engineer visit. A specialist engineer working under our management diagnoses the fault or carries out the service, then tests the operation of the door and its safety sensors before leaving the site.
- Findings and follow-up. You receive a written record of what was found and done. Any parts or further work needed are quoted in writing before they go ahead, and nothing is added without your agreement.
Get in touch about automatic door servicing in the Scottish Borders. We will suggest an interval to suit how much each door is used and price the visits up front.
Automatic door servicing in the Scottish Borders: questions
What happens if the service in the Scottish Borders finds a fault?
The engineer explains what they found and deals with small issues as part of the visit. Worn parts or longer repairs are quoted to you first and only carried out once you agree. The service report records the fault so it can be tracked at later visits.
What do you charge for automatic door servicing in the Scottish Borders?
Our guide starts from £145 excluding VAT (per visit, first door), the same guide price we use across the UK. For homes that is from £174 including VAT. We agree the visit price in writing before an engineer attends in the Scottish Borders, and quote any parts or further work before doing them. The price guide lists typical repair and service costs.
Do you service doors in the Scottish Borders that another company installed?
Yes. We service most powered pedestrian doors, whoever fitted them. The first visit records each door's make, model, condition and any concerns, so later reports can be compared. If parts are no longer made for one of your doors, we let you know early so a replacement can be planned.
Will servicing help with our insurer or landlord in the Scottish Borders?
Many insurers and landlords ask for evidence that automatic doors are maintained. A written service report for each door, kept in a logbook or digital folder, is the usual way to show that. If they ask for a risk assessment against BS EN 16005, a safety inspection can be added.
Do you leave a written record after each visit in the Scottish Borders?
Yes. Every visit ends with a written record of what was checked, what was done and anything that still needs attention. For safety inspections you receive a report of the findings and a site-specific risk assessment. Keeping these on file is the usual way to show that a workplace door is maintained and in good working order.
Are parts quoted before they are fitted?
Always. If a repair or service in the Scottish Borders needs parts, such as rollers, belts, sensors, a control board or a motor, we quote them in writing first. Some common parts may be on the engineer's van; others are ordered once you accept the quote and fitted on a return visit at a price already agreed.
Do businesses in the Scottish Borders have to fit automatic doors?
No law requires automatic doors everywhere. Under the Equality Act 2010 service providers and employers must make reasonable adjustments for disabled people, and Scottish guidance says powered doors improve accessibility at entrances. An automatic door is often the practical answer.