Covering Chatham and nearby
Addresses anywhere in the ME4 and ME5 postcode districts can book automatic door servicing through us. The engineer who attends works under our management and travels to the site. There is no branch in Chatham, so the price, the booking and the paperwork all come from one place.
Schools and colleges in and around Chatham often want work done in the holidays, when entrances can be taken out of use without disrupting pupils. Planning ahead for half-term or summer dates makes it easier to find a slot that suits the timetable.
Nearby towns we also list for automatic door servicing (straight-line distance): Rochester (1.1 miles), Gillingham (1.1 miles), Strood (2.4 miles), Maidstone (7.8 miles), Gravesend (8.0 miles), Sittingbourne (9.2 miles).
What to think about for automatic door servicing in Chatham
- Doors on escape routes need their break-out or power-failure opening tested at every service. Tell us which doors serve escape routes so the engineer checks the right functions.
- If several buildings share one maintenance budget, a single contract with one price per door and one set of records is easier to manage than booking visits separately.
- Floors matter. Uneven, worn or newly laid floor finishes can affect floor guides and sensor detection, so mention any recent floor work before the service.
- Exposed entrances collect grit, leaves and rain. Weather-facing doors benefit from extra attention to the floor guide, brush strips and sensor settings at each service.
- Keep the programme switch key and any operator access keys on site. Engineers need them to change modes and test the door properly during the visit.
Automatic door servicing in Chatham: guide prices
The visit price is agreed in writing before an engineer attends; parts and any further work are quoted before they are done. Guide price: from £145 ex VAT (£174 inc VAT).
| Item | Guide price | Notes |
|---|---|---|
| Single service visit, first door on site | £145 – £245 | checks, adjustment and service record, ex VAT; homes £174 – £294 inc VAT |
| Each additional door on the same visit | £60 – £120 | ex VAT; homes £72 – £144 inc VAT |
| Service contract, one visit a year | £145 – £245 | first door, per year, visit booked in advance at a fixed price, ex VAT; homes £174 – £294 inc VAT |
| Service contract, two visits a year | £270 – £460 | first door, per year, ex VAT; additional doors at the per-visit rate above; homes £324 – £552 inc VAT |
No law sets a fixed service interval. We recommend a safety check by a trained engineer at least once a year, and more frequent visits for busy doors. Repairs found during a service are quoted before they are done.
Standards and rules in England
Workplace law (the Workplace (Health, Safety and Welfare) Regulations 1992) expects powered doors to have suitable and effective features to stop them trapping anyone and, where needed for safety, to open by hand unless they open automatically if the power fails. Doors at work must also be kept in efficient working order under a suitable system of maintenance. HSE guidance on those regulations says the frequency of maintenance depends on the equipment and the manufacturer’s information.
BS EN 16005 is the current standard for the safety in use of powered pedestrian doors, and BS 7036-0:2014 is the British code of practice for risk assessment and risk reduction used alongside it. Standards are not law in themselves, but they are the recognised benchmark for showing an automatic door is safe to use, and we set up, test and document doors with reference to them. Standards are not retrospective, so an older door does not become unlawful when a standard is updated; a site-specific risk assessment shows whether any upgrades are sensible.
How it works
- Make contact. Phone, email or use the form. Tell us the type of door, what it is doing and whether it is safe to use, so the right visit for automatic door servicing can be planned.
- Written visit price. The cost of attending is agreed in writing before the visit is booked. For a planned service or inspection, the price per door and what each visit includes are set out at the same time.
- On-site work. The engineer, working under our management, checks the door from end to end, deals with the fault or the service, and tests every safety function and sensor setting before signing the door off.
- Report and quote. You receive a report of the findings. Where a repair, part or upgrade is recommended, it is quoted in writing so you can decide, and the door is left in a safe state if it cannot be used.
Book a planned service in Chatham with the price agreed before the engineer arrives. A written report for each door follows the visit.
Automatic door servicing in Chatham: questions
Can you service doors in Chatham outside opening hours?
Visits early in the morning, in the evening or at weekends can often be arranged where the building needs it, although they may be priced differently. Tell us your opening hours and busiest times when you book, and the visit price we agree will reflect the time slot.
What do you charge for automatic door servicing in Chatham?
Our guide starts from £145 excluding VAT (per visit, first door), the same guide price we use across the UK. For homes that is from £174 including VAT. We agree the visit price in writing before an engineer attends in Chatham, and quote any parts or further work before doing them. The price guide lists typical repair and service costs.
What happens if the service in Chatham finds a fault?
The engineer explains what they found and deals with small issues as part of the visit. Worn parts or longer repairs are quoted to you first and only carried out once you agree. The service report records the fault so it can be tracked at later visits.
Do you service doors in Chatham that another company installed?
Yes. We service most powered pedestrian doors, whoever fitted them. The first visit records each door's make, model, condition and any concerns, so later reports can be compared. If parts are no longer made for one of your doors, we let you know early so a replacement can be planned.
What happens during a visit in Chatham?
The engineer checks how the door is operating, diagnoses the fault or carries out the service, and tests the safety sensors and other functions before leaving. On a service visit that includes cleaning, adjustment and lubrication where needed. Anything that cannot be put right on the visit, or that needs parts, is explained and quoted before further work goes ahead.
What should I tell you when reporting a fault in Chatham?
The address, the type of door, what it is doing or not doing, when the problem started and whether it is safe to use. A photo of the operator label showing the make, and a short video of the fault, help a great deal. With that, we can agree the visit price in writing and send an engineer with the right parts where possible.
Do businesses in Chatham have to fit automatic doors?
No law says every building must have automatic doors. Under the Equality Act 2010, service providers and employers must make reasonable adjustments for disabled people, and building regulations guidance in England calls for a powered door where an entrance door would otherwise be too heavy to open. An automatic door is often the simplest way to meet both.