Covering Canterbury and nearby
Addresses anywhere in the CT1 and CT2 postcode districts can book automatic door repairs through us. The engineer who attends works under our management and travels to the site. There is no branch in Canterbury, so the price, the booking and the paperwork all come from one place.
Around Canterbury there is usually a mix of retail parks, business parks and town-centre shops, each with different door needs. A retail park unit may need a wide bi-parting door for trolleys, while a town-centre shop often has a narrow frontage better suited to a single slider or a folding door.
Nearby towns we also list for automatic door repairs (straight-line distance): Whitstable (6.1 miles), Herne Bay (6.8 miles), Faversham (8.6 miles), Ashford (12.8 miles), Folkestone (14.2 miles), Deal (14.5 miles).
What to think about for automatic door repairs in Canterbury
- Doors knocked by trolleys, pushchairs or deliveries often go out of line. Repeated impacts damage rollers and floor guides, so it helps to know roughly when the fault first appeared.
- Rule out the simple things. Check whether the door's isolator or fused spur has been switched off, and whether other equipment on the same circuit has also stopped working.
- Wet and windy weather causes many false openings. Sensors over exposed entrances can react to rain and blowing leaves, and a small change to the detection zone often cures it.
- Glass damage needs prompt action to keep people safe. Switch the door off, keep people back from the broken leaf and tape or board the glass if that can be done safely.
- Shopping parades and business parks in Canterbury can have restricted parking or loading. Tell us where an engineer can park and unload tools when you book the visit.
Automatic door repairs in Canterbury: guide prices
The visit price is agreed in writing before an engineer attends; parts and any further work are quoted before they are done. Guide price: from £95 ex VAT (£114 inc VAT).
| Item | Guide price | Notes |
|---|---|---|
| Repair visit including the first hour, standard hours | £95 – £195 | ex VAT; homes £114 – £234 inc VAT |
| Repair visit, evenings and weekends | £195 – £300 | ex VAT; homes £234 – £360 inc VAT |
| Additional labour | £65 – £95 | per hour, ex VAT; homes £78 – £114 inc VAT |
| Sensor replacement | £195 – £495 | fitted, ex VAT; homes £234 – £594 inc VAT |
| Drive belt replacement | £145 – £345 | fitted, ex VAT; homes £174 – £414 inc VAT |
| Rollers, carriage wheels or floor guides | £195 – £495 | fitted, ex VAT; homes £234 – £594 inc VAT |
| Door off track or realignment | £125 – £345 | ex VAT; homes £150 – £414 inc VAT |
| Controller (control board) replacement | £395 – £895 | fitted, ex VAT; homes £474 – £1,074 inc VAT |
| Motor or gearbox replacement | £695 – £1,395 | fitted, ex VAT; homes £834 – £1,674 inc VAT |
The visit price is agreed in writing before an engineer attends. Parts and further work are quoted before they are done. Prices for faulty parts depend on the make and model of the door.
Standards and rules in England
No law sets a fixed service interval. We recommend that a trained engineer checks the safety functions at least once a year, with service intervals set by the manufacturer’s instructions and how heavily the door is used, and that someone on site carries out simple regular checks and keeps a record.
Workplace law (the Workplace (Health, Safety and Welfare) Regulations 1992) expects powered doors to have suitable and effective features to stop them trapping anyone and, where needed for safety, to open by hand unless they open automatically if the power fails. Doors at work must also be kept in efficient working order under a suitable system of maintenance. HSE guidance on those regulations says the frequency of maintenance depends on the equipment and the manufacturer’s information.
How it works
- Share the details. Send the address in Canterbury, the door type and make if you know it, and a description or video of the problem. For servicing, tell us how many doors there are and how busy each one is.
- Price confirmed in writing. We agree the visit price in writing before an engineer attends. Some straightforward repairs can be priced in full from photos and the make and model of the door.
- Diagnosis and repair. A specialist engineer attends on the agreed date, finds the cause, repairs or services the door, and tests its operation, sensors and safety functions with reference to BS EN 16005.
- Written record. Each visit ends with a written record for your files. Anything still outstanding, such as parts on order or recommended upgrades, is quoted before any further work is done.
Book a repair visit in Canterbury with the price settled up front. Parts and any further work are quoted to you before the engineer goes ahead.
Automatic door repairs in Canterbury: questions
How soon can an engineer get to my door in Canterbury?
That depends on engineer availability around Canterbury when you contact us, so we do not promise a time. Tell us whether the door is stuck open, stuck shut or unsafe, and we will tell you the earliest visit we can offer. Meanwhile, set the door to a safe mode and keep people away from the leaves.
Is there a guide price for automatic door repairs in Canterbury?
Our guide starts from £95 excluding VAT (visit including the first hour), the same guide price we use across the UK. For homes that is from £114 including VAT. We agree the visit price in writing before an engineer attends in Canterbury, and quote any parts or further work before doing them. The price guide lists typical repair and service costs.
Do engineers carry spare parts for doors in Canterbury?
Engineers carry common parts such as sensors, belts and some rollers. Controllers, motors and parts for less common doors are ordered once the fault is confirmed, and delivery is typically 1 to 3 weeks. Knowing the make and model in advance improves the chance of a repair during the first visit.
Is it safe to keep using a faulty automatic door in Canterbury?
It depends on the fault. A slow or noisy door may be safe to use until the visit, but a door that strikes people, closes unexpectedly or has damaged glass should be switched off and kept clear. If you are unsure, switch it off and use another entrance until an engineer has checked it.
How often should automatic doors in Canterbury be serviced?
No law sets a fixed interval. We recommend a trained engineer checks the safety functions at least once a year, with service intervals set by the manufacturer's instructions and how heavily the door is used; busy doors are often serviced more often. Site staff should also carry out simple regular checks and keep a record of them.
What happens during a visit in Canterbury?
The engineer checks how the door is operating, diagnoses the fault or carries out the service, and tests the safety sensors and other functions before leaving. On a service visit that includes cleaning, adjustment and lubrication where needed. Anything that cannot be put right on the visit, or that needs parts, is explained and quoted before further work goes ahead.
Do businesses in Canterbury have to fit automatic doors?
No law says every building must have automatic doors. Under the Equality Act 2010, service providers and employers must make reasonable adjustments for disabled people, and building regulations guidance in England calls for a powered door where an entrance door would otherwise be too heavy to open. An automatic door is often the simplest way to meet both.