Covering Poole and nearby
For automatic door repairs, coverage around Poole is set by postcode and includes the BH12, BH13, BH14, BH15, BH17 and BH18 postcode districts, as well as nearby addresses in Dorset. Specialist engineers working under our management attend each site, and the price is agreed in writing beforehand.
Tall buildings can create strong wind at ground level, and wind pressure is a common cause of sliding doors stalling or reversing. Lobbies, telescopic leaves and correctly set closing force all help, and the engineer looks at exposure before recommending changes.
Nearby towns we also list for automatic door repairs (straight-line distance): Bournemouth (4.6 miles), Ferndown (7.4 miles), Christchurch (9.0 miles), New Milton (14.2 miles), Weymouth (21.9 miles), Totton (25.8 miles).
What to think about for automatic door repairs in Poole
- Shopping parades and business parks in Poole can have restricted parking or loading. Tell us where an engineer can park and unload tools when you book the visit.
- Opening hours matter when booking a repair in Poole. If your premises close early or open late, mention it so the engineer can work while the entrance is quiet.
- Glass damage needs prompt action to keep people safe. Switch the door off, keep people back from the broken leaf and tape or board the glass if that can be done safely.
- Older shopfronts in Poole may have automatic doors with discontinued drive units. Ask whether parts are still available before agreeing to a large repair, as a new operator may be better value.
- Grit and stones in the floor guide are a frequent cause of doors sticking or stopping short. Sweeping the threshold and track area regularly prevents many breakdowns.
Automatic door repairs in Poole: guide prices
The visit price is agreed in writing before an engineer attends; parts and any further work are quoted before they are done. Guide price: from £95 ex VAT (£114 inc VAT).
| Item | Guide price | Notes |
|---|---|---|
| Repair visit including the first hour, standard hours | £95 – £195 | ex VAT; homes £114 – £234 inc VAT |
| Repair visit, evenings and weekends | £195 – £300 | ex VAT; homes £234 – £360 inc VAT |
| Additional labour | £65 – £95 | per hour, ex VAT; homes £78 – £114 inc VAT |
| Sensor replacement | £195 – £495 | fitted, ex VAT; homes £234 – £594 inc VAT |
| Drive belt replacement | £145 – £345 | fitted, ex VAT; homes £174 – £414 inc VAT |
| Rollers, carriage wheels or floor guides | £195 – £495 | fitted, ex VAT; homes £234 – £594 inc VAT |
| Door off track or realignment | £125 – £345 | ex VAT; homes £150 – £414 inc VAT |
| Controller (control board) replacement | £395 – £895 | fitted, ex VAT; homes £474 – £1,074 inc VAT |
| Motor or gearbox replacement | £695 – £1,395 | fitted, ex VAT; homes £834 – £1,674 inc VAT |
The visit price is agreed in writing before an engineer attends. Parts and further work are quoted before they are done. Prices for faulty parts depend on the make and model of the door.
Standards and rules in England
BS EN 16005 is the current standard for the safety in use of powered pedestrian doors, and BS 7036-0:2014 is the British code of practice for risk assessment and risk reduction used alongside it. Standards are not law in themselves, but they are the recognised benchmark for showing an automatic door is safe to use, and we set up, test and document doors with reference to them. Standards are not retrospective, so an older door does not become unlawful when a standard is updated; a site-specific risk assessment shows whether any upgrades are sensible.
No law sets a fixed service interval. We recommend that a trained engineer checks the safety functions at least once a year, with service intervals set by the manufacturer’s instructions and how heavily the door is used, and that someone on site carries out simple regular checks and keeps a record.
How it works
- Report the fault or service. Let us know whether the door has failed, is behaving oddly or is simply due a service or safety inspection. A short video of the problem helps the engineer prepare for the visit.
- Agree the price first. Before anyone travels to Poole, the visit price is set out in writing. It is based on the door type, the work requested and the location, so you know the cost in advance.
- Diagnose, repair, test. On site, the engineer finds the cause and puts it right where the parts are to hand, or completes the planned service. Sensors, safety functions and emergency behaviour are checked before the door returns to use.
- Paperwork and next steps. A written record of the visit is left with you or sent afterwards. If parts must be ordered or more work is advisable, it is quoted separately and only goes ahead once you accept.
Book a repair visit in Poole with the price settled up front. Parts and any further work are quoted to you before the engineer goes ahead.
Automatic door repairs in Poole: questions
Can you repair revolving doors in Poole?
Yes. The engineers we send work on automatic and manual revolving doors as well as sliding and swing doors. Revolving doors have extra safety devices, such as stop buttons and edge sensors, which are all tested after a repair. Parts for some revolving doors take longer to source, so photos of the drive and control panel help us prepare.
Can you give me a price for automatic door repairs in Poole?
Our guide starts from £95 excluding VAT (visit including the first hour), the same guide price we use across the UK. For homes that is from £114 including VAT. We agree the visit price in writing before an engineer attends in Poole, and quote any parts or further work before doing them. The price guide lists typical repair and service costs.
What if my door in Poole cannot be repaired?
If a drive unit is obsolete, or a repair would cost close to a new operator, the engineer explains why. A new drive unit can usually be fitted to the existing frame and leaves, which costs far less than a whole new door. You receive a written quote for that, and whether to go ahead is entirely your choice.
How soon can an engineer get to my door in Poole?
That depends on engineer availability around Poole when you contact us, so we do not promise a time. Tell us whether the door is stuck open, stuck shut or unsafe, and we will tell you the earliest visit we can offer. Meanwhile, set the door to a safe mode and keep people away from the leaves.
Are parts quoted before they are fitted?
Always. If a repair or service in Poole needs parts, such as rollers, belts, sensors, a control board or a motor, we quote them in writing first. Some common parts may be on the engineer's van; others are ordered once you accept the quote and fitted on a return visit at a price already agreed.
Do you offer service contracts in Poole?
Yes. A service contract sets out how many visits a year each door receives, what each visit includes and the price, all agreed in writing before you sign. Contracts suit sites with several doors or busy entrances, because visits are planned ahead and the records stay in one place. Contract length and notice terms are shown in the agreement.
Which building regulations apply to a new automatic entrance in Poole?
In England the guidance is Approved Document M (Volume 2) for access, Approved Document B for fire safety and escape routes, and Approved Document K for glazing and powered doors. A new entrance can count as building work, so building control should be involved before it is ordered.