Covering Barnstaple and nearby
Engineers working under our management travel to addresses across the EX31 and EX32 postcode districts for automatic door repairs. There is no depot or showroom in Barnstaple; you arrange everything with us by phone, email or the form on this page, and we confirm the price in writing first.
Doors at quieter sites in Barnstaple and elsewhere in Devon can go many years between checks. A safety inspection looks at how the sensors, closing behaviour and emergency functions are working, and gives you a written record to keep on file.
Nearby towns we also list for automatic door repairs (straight-line distance): Bideford (7.9 miles), Tiverton (27.5 miles).
What to think about for automatic door repairs in Barnstaple
- Rule out the simple things. Check whether the door's isolator or fused spur has been switched off, and whether other equipment on the same circuit has also stopped working.
- Shopping parades and business parks in Barnstaple can have restricted parking or loading. Tell us where an engineer can park and unload tools when you book the visit.
- Leisure centres, schools and public buildings in Barnstaple may need a contractor induction or permit before work starts. Send any site rules with your booking so the visit can go ahead first time.
- Busy high street shops in Barnstaple lose trade quickly when the entrance fails. Keep the programme switch key where staff can find it, so the door can be set to a safe mode while you wait.
- Glass damage needs prompt action to keep people safe. Switch the door off, keep people back from the broken leaf and tape or board the glass if that can be done safely.
Automatic door repairs in Barnstaple: guide prices
The visit price is agreed in writing before an engineer attends; parts and any further work are quoted before they are done. Guide price: from £95 ex VAT (£114 inc VAT).
| Item | Guide price | Notes |
|---|---|---|
| Repair visit including the first hour, standard hours | £95 – £195 | ex VAT; homes £114 – £234 inc VAT |
| Repair visit, evenings and weekends | £195 – £300 | ex VAT; homes £234 – £360 inc VAT |
| Additional labour | £65 – £95 | per hour, ex VAT; homes £78 – £114 inc VAT |
| Sensor replacement | £195 – £495 | fitted, ex VAT; homes £234 – £594 inc VAT |
| Drive belt replacement | £145 – £345 | fitted, ex VAT; homes £174 – £414 inc VAT |
| Rollers, carriage wheels or floor guides | £195 – £495 | fitted, ex VAT; homes £234 – £594 inc VAT |
| Door off track or realignment | £125 – £345 | ex VAT; homes £150 – £414 inc VAT |
| Controller (control board) replacement | £395 – £895 | fitted, ex VAT; homes £474 – £1,074 inc VAT |
| Motor or gearbox replacement | £695 – £1,395 | fitted, ex VAT; homes £834 – £1,674 inc VAT |
The visit price is agreed in writing before an engineer attends. Parts and further work are quoted before they are done. Prices for faulty parts depend on the make and model of the door.
Standards and rules in England
BS EN 16005 is the current standard for the safety in use of powered pedestrian doors, and BS 7036-0:2014 is the British code of practice for risk assessment and risk reduction used alongside it. Standards are not law in themselves, but they are the recognised benchmark for showing an automatic door is safe to use, and we set up, test and document doors with reference to them. Standards are not retrospective, so an older door does not become unlawful when a standard is updated; a site-specific risk assessment shows whether any upgrades are sensible.
No law sets a fixed service interval. We recommend that a trained engineer checks the safety functions at least once a year, with service intervals set by the manufacturer’s instructions and how heavily the door is used, and that someone on site carries out simple regular checks and keeps a record.
How it works
- Share the details. Send the address in Barnstaple, the door type and make if you know it, and a description or video of the problem. For servicing, tell us how many doors there are and how busy each one is.
- Price confirmed in writing. We agree the visit price in writing before an engineer attends. Some straightforward repairs can be priced in full from photos and the make and model of the door.
- Diagnosis and repair. A specialist engineer attends on the agreed date, finds the cause, repairs or services the door, and tests its operation, sensors and safety functions with reference to BS EN 16005.
- Written record. Each visit ends with a written record for your files. Anything still outstanding, such as parts on order or recommended upgrades, is quoted before any further work is done.
Send us a photo of the faulty door and its operator label in Barnstaple. We will confirm the visit price in writing and offer the earliest engineer visit available.
Automatic door repairs in Barnstaple: questions
Can you repair revolving doors in Barnstaple?
Yes. The engineers we send work on automatic and manual revolving doors as well as sliding and swing doors. Revolving doors have extra safety devices, such as stop buttons and edge sensors, which are all tested after a repair. Parts for some revolving doors take longer to source, so photos of the drive and control panel help us prepare.
How are prices worked out for automatic door repairs in Barnstaple?
Our guide starts from £95 excluding VAT (visit including the first hour), the same guide price we use across the UK. For homes that is from £114 including VAT. We agree the visit price in writing before an engineer attends in Barnstaple, and quote any parts or further work before doing them. The price guide lists typical repair and service costs.
How soon can an engineer get to my door in Barnstaple?
That depends on engineer availability around Barnstaple when you contact us, so we do not promise a time. Tell us whether the door is stuck open, stuck shut or unsafe, and we will tell you the earliest visit we can offer. Meanwhile, set the door to a safe mode and keep people away from the leaves.
Do engineers carry spare parts for doors in Barnstaple?
Engineers carry common parts such as sensors, belts and some rollers. Controllers, motors and parts for less common doors are ordered once the fault is confirmed, and delivery is typically 1 to 3 weeks. Knowing the make and model in advance improves the chance of a repair during the first visit.
Can visits in Barnstaple be arranged outside working hours?
Yes, where the site needs it. Early-morning, evening and weekend visits can be arranged for shops, surgeries and offices that cannot lose their entrance during the day. Any difference in price for out-of-hours attendance is agreed in writing before the visit is booked, alongside the standard visit price.
How is the visit price set for work in Barnstaple?
We agree the visit price with you in writing before an engineer attends. It is based on the type of door, the work requested and the location. If parts or further work are needed once the engineer has found the cause, those are quoted before they are done, so the cost never moves without your agreement.
Who is responsible for automatic doors on escape routes in Barnstaple?
Under the Regulatory Reform (Fire Safety) Order 2005 the responsible person for the premises must make sure escape routes work and fire safety equipment is maintained. Automatic doors on an escape route need fail-safe opening or break-out, set by the fire strategy.